Available to hire
Hi, I’m Nick Parenti! I have a strong background in graphic design, project management, and customer service, with experience spanning from managing inventory in gaming to overseeing digital content and marketing projects. I enjoy working closely with clients and team members to deliver quality work on time and within budget.
I’m also passionate about digital and physical trading card games, having contributed to the successful crowdfunding and production of a card game called Spirit Clash. I’m always ready to tackle new challenges with creativity and organization, and I love combining my skills in design and project management to bring ideas to life.
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Account Manager at Paylocity
January 1, 2025 - June 5, 2024Manage HR & Payroll clients on a daily basis. Daily use of Salesforce to answer client cases and create properly allocated help tickets. Answer client calls on a daily basis to help resolve issues they're having. Daily use Outlook and Teams.
In-House Graphic Designer at Inkr Printing
June 1, 2024 - December 31, 2024Created and edited production files for print daily. Daily output of art proofs to customers for approval. Replied to customers in timely fashion. Daily use of Adobe programs.
Property & Casualty Insurance Producer at Teleperformance / USAA
October 1, 2023 - June 30, 2024P & C Certified across the US. Taking 30+ inbound calls daily. Adjusting Auto Policies across all 50 states. Correctly submitting insurance payments for members.
Associate Project Manager at Quickbase / MCF Tech
July 1, 2019 - July 31, 2023Facilitated 5-10 cadenced meetings, and dozens of ad-hoc meetings weekly between clients and team member technical developers. Ensured clients were billed properly each month. Assisted developers to stay on-time and on-budget. Balanced internal systems weekly to confirm available hours for 30+ projects in sector. Prepared SOWs with estimated hours, cost, and work descriptions. Managed multiple projects simultaneously adhering to client standards and deadlines. Assisted in developing project plans and identifying resources, hours allocations, and finances. Designed marketing materials and overhauled preexisting logo for brand identity facelift.
Digital Content Specialist at Aquent / HP
July 1, 2018 - July 31, 2019Edited Copyright page materials on 50-100 books daily for print preparation. Ran book files through a catered workflow to assure proper dimensions and content. Performed quality assurance checks on all published materials before going live. Maintained an organized library of published materials. Created and edited 100+ dimension and page specification settings for present/future book printing. Found UI/UX issues within Piazza to optimize website functionality.
Substitute Teacher at Pasco School District 1
August 1, 2017 - March 31, 2018Substituted for grades K-12 daily Monday through Friday. Helped teach various subjects including Math, English, and Reading. Problem solved missing day plans. Taught graphic design to 5th & 6th graders twice weekly. Worked with special education students regularly. Enforced school and classroom rules to maintain order. Assisted students individually and in small groups.
Inventory Management + Customer Service + Graphic Design at ABU Games
February 1, 2012 - August 31, 2017Filled 100+ orders weekly of Magic the Gathering singles and gaming products worldwide. Managed real-time product inventory. Photographed, edited, and listed products for eBay sales. Organized and judged weekly trading card game events. Sold products in-store with excellent customer service. Designed ad materials, employee t-shirts, and business cards.
Spirit Clash (digital / physical trading card game) at Spirit Clash
January 1, 2019 - June 5, 2024Successful crowdfunding to aid in art completion for approx. 240 cards. Physical card version of 240 individual cards undergoing play testing and balance testing.
Account Manager at Paylocity
January 1, 2025 - June 17, 2024Manage HR & Payroll clients daily, use Salesforce for client case management and help ticket allocation, answer client calls to resolve issues, and use Outlook and Teams on a daily basis.
In-House Graphic Designer at Inkr Printing
June 1, 2024 - December 31, 2024Created and edited production files for print daily. Delivered art proofs to customers for approval and replied to customers promptly. Used Adobe programs daily.
Property & Casualty Insurance Producer at Teleperformance / USAA
October 1, 2023 - June 30, 2024Certified across the US for Property & Casualty insurance. Handled 30+ inbound calls daily, adjusted auto policies across all 50 states, and processed insurance payments for members correctly.
Associate Project Manager at Quickbase / MCF Tech
July 1, 2019 - July 31, 2023Facilitated 5-10 cadenced and multiple ad-hoc meetings weekly between clients and technical developers. Managed billing, ensured technical teams stayed on schedule and budget, balanced internal systems for 30+ projects, prepared Statements of Work, managed multiple projects simultaneously, and designed marketing materials including overhauling a brand identity logo.
Digital Content Specialist at Aquent / HP
July 1, 2018 - July 31, 2019Edited copyright page materials for 50-100 books daily to prepare for print. Ran book files through specialized workflows for dimension and content accuracy. Performed quality assurance checks, maintained an organized library of published materials, created and edited 100+ page specifications for printing, and identified UI/UX issues on the Piazza website.
Substitute Teacher at Pasco School District 1
August 1, 2017 - March 31, 2018Substituted grades K-12 daily during the week. Assisted in teaching various subjects including Math, English, and Reading. Problem solved daily lesson plan issues, taught graphic design to 5th & 6th graders bi-weekly, worked regularly with special education students, enforced classroom rules, and provided individual and small group assistance.
Inventory Management + Customer Service + Graphic Design at ABU Games
February 1, 2012 - August 31, 2017Fulfilled 100+ weekly orders of gaming products worldwide. Managed real-time product inventory, photographed and listed products for eBay sales, organized and judged weekly trading card game events, handled in-store sales and customer service, and designed ad materials, employee t-shirts, and business cards.
Education
BFA at Boise State University
January 1, 2017 - December 31, 2017BFA at Boise State University
January 1, 2017 - December 31, 2017Qualifications
Property & Casualty Insurance Producer Certification
October 1, 2023 - June 30, 2024Property & Casualty Insurance Producer Certification
October 1, 2023 - June 30, 2024Industry Experience
Gaming, Software & Internet, Retail, Education, Professional Services, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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