I am an Infographiste and Technicien en support informatique, specializing in creating professional visuals and managing IT systems. My goal is to combine my creative and technical skills to optimize user experiences, enhance digital infrastructure performance, and contribute to the digital transformation of organizations. I enjoy working collaboratively and taking initiatives to solve complex problems efficiently. With experience in education support, multimedia, and freelance graphic design, I have developed a strong ability to create engaging visual content and provide technical solutions that ensure smooth operations. I am passionate about helping teams succeed and continuously improving my skills, especially in digital tools and languages.

Mehdi Joundi

I am an Infographiste and Technicien en support informatique, specializing in creating professional visuals and managing IT systems. My goal is to combine my creative and technical skills to optimize user experiences, enhance digital infrastructure performance, and contribute to the digital transformation of organizations. I enjoy working collaboratively and taking initiatives to solve complex problems efficiently. With experience in education support, multimedia, and freelance graphic design, I have developed a strong ability to create engaging visual content and provide technical solutions that ensure smooth operations. I am passionate about helping teams succeed and continuously improving my skills, especially in digital tools and languages.

Available to hire

I am an Infographiste and Technicien en support informatique, specializing in creating professional visuals and managing IT systems. My goal is to combine my creative and technical skills to optimize user experiences, enhance digital infrastructure performance, and contribute to the digital transformation of organizations. I enjoy working collaboratively and taking initiatives to solve complex problems efficiently.

With experience in education support, multimedia, and freelance graphic design, I have developed a strong ability to create engaging visual content and provide technical solutions that ensure smooth operations. I am passionate about helping teams succeed and continuously improving my skills, especially in digital tools and languages.

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Language

Arabic
Fluent
French
Advanced
English
Intermediate
German
Intermediate

Work Experience

Coordinateur pédagogique & Support informatique at GLS Sprachenzentrum
July 1, 2023 - June 14, 2024
Provided support to students in preparing job and study applications. Diagnosed and resolved over 85% of technical issues within 24 hours, reducing service interruptions by 30%, which improved team productivity and ensured operational continuity. Created more than 20 educational content pieces monthly (podcasts, videos), increasing social media engagement by 40% in three months, enhancing organizational visibility and attracting new students. Optimized LAN/Wi-Fi network, increasing connection speed by 60% and reducing technical failures by 45%.
Technicien informatique & Multimédia at Groupe scolaire Nejjar
February 1, 2020 - July 31, 2023
Maintained and optimized IT infrastructure (hardware, software, LAN/Wi-Fi networks) for optimal system performance. Provided on-site and remote technical support to educational staff ensuring rapid issue resolution. Installed, configured, and updated educational software (MADARISS, TBI) supporting workflow for staff and students. Trained over 30 employees on digital tools reducing onboarding time by 50% through customized tutorials. Created and edited video content for school events promoting school life. Managed the institution's digital platform (inwavz.com/nejjar) ensuring smooth and effective use of online resources.
Designer graphique & Créateur de contenu (Freelance) at Self-employed
January 1, 2019 - June 14, 2024
Produced over 50 visual assets monthly (photos, videos) for more than 10 clients, boosting conversion rates by 25% through optimized social media designs. Organized and coordinated events and outings ensuring smooth project management. Managed all client projects from briefing to final delivery while strictly adhering to deadlines and specifications.

Education

Diplôme de Technicien Spécialisé en Infographie at Institut Spécialisé de Technologie Appliquée (ISTA) CHMAÂ, Salé, Maroc
September 1, 2016 - September 30, 2019
Baccalauréat Sciences Humaines at Lycée Qualifiant Abbas Mahmoud Al Akkad, Rabat/Salé, Maroc
September 1, 2014 - July 31, 2015

Qualifications

Certificat de langue allemande B2
October 1, 2023 - January 31, 2024
Certificat de Secourisme
September 1, 2019 - October 31, 2020

Industry Experience

Education, Media & Entertainment, Professional Services, Software & Internet