Hi! I'm Andrew Paul, a creative and product designer with a passion for combining user research and visual design to create meaningful digital experiences. I love diving deep into understanding users' needs through interviews and testing, then translating those insights into intuitive, accessible designs. With a background in QA and software testing, I bring a keen eye for detail and usability to every project. Currently, I work on freelance visual design projects and recently completed a UX/UI design mentorship program focusing on AI chatbot experiences. I enjoy collaborating closely with stakeholders and developers in Agile environments to deliver polished products. Outside work, I’m constantly refining my skills in prototyping, accessibility, and design systems to stay ahead in this exciting field.…

Andrew Paul

Hi! I'm Andrew Paul, a creative and product designer with a passion for combining user research and visual design to create meaningful digital experiences. I love diving deep into understanding users' needs through interviews and testing, then translating those insights into intuitive, accessible designs. With a background in QA and software testing, I bring a keen eye for detail and usability to every project. Currently, I work on freelance visual design projects and recently completed a UX/UI design mentorship program focusing on AI chatbot experiences. I enjoy collaborating closely with stakeholders and developers in Agile environments to deliver polished products. Outside work, I’m constantly refining my skills in prototyping, accessibility, and design systems to stay ahead in this exciting field.…

Available to hire

Hi! I’m Andrew Paul, a creative and product designer with a passion for combining user research and visual design to create meaningful digital experiences. I love diving deep into understanding users’ needs through interviews and testing, then translating those insights into intuitive, accessible designs. With a background in QA and software testing, I bring a keen eye for detail and usability to every project.

Currently, I work on freelance visual design projects and recently completed a UX/UI design mentorship program focusing on AI chatbot experiences. I enjoy collaborating closely with stakeholders and developers in Agile environments to deliver polished products. Outside work, I’m constantly refining my skills in prototyping, accessibility, and design systems to stay ahead in this exciting field.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Freelance Visual Designer at Becoming Human Project
March 1, 2025 - June 6, 2024
Drove brand discovery through mood-boards and word-mapping to define visual tone, typography, and palette for a philosophy-focused media platform. Created iterative low- and high-fidelity mockups in Figma for the homepage, article templates, and social media graphics, refining layouts through weekly stakeholder reviews. Coordinated weekly client check-ins to iterate copy, layout, and brand assets. The site progressed to final QA and was on track for soft launch.
UX/UI Designer at Architech Mentorship Program
February 1, 2025 - May 31, 2025
Led end-to-end UX process for an AI return/exchange chatbot including user interviews, persona and journey map creation, wireframing, and hi-fi prototyping in Figma. Mapped decision trees and user flows to address AI model limitations, reducing response latency by 95% and cutting Azure inference costs. Conducted and moderated usability tests internally and on user testing platforms to iterate copy, micro-interactions, and accessibility features, improving task completion rates. Delivered responsive layouts and component specs for developers in Agile sprints. Presented synthesized research and usability insights to senior mentors and stakeholders to align roadmap priorities and secure buy-in for next phases.
QA Analyst at RBC (Wealth Management)
January 1, 2023 - August 31, 2023
Developed test plans, test cases, reports, and defect reports for cloud applications, using an automation test framework with Maven, IntelliJ IDE, Selenium, and JUnit. Collaborated with SCRUM master and QA Team Lead on project status, risks, and resolutions. Performed root cause analysis to improve test coverage. Contributed to test strategies for manual and automated testing including scripts, architecture, stability, and performance. Supported testing of front-end changes, APIs, security, and user workflows. Participated in daily sprint stand-ups to update test documentation and execution. Carried out API testing using Postman. Automated testing jobs with Jenkins. Led defect triage in Jira and documented testing processes and configurations.

Education

Honors Bachelor of Arts at University of Toronto
January 1, 2017 - December 31, 2022

Qualifications

QA – Software Testing Manual/Automation (ISTQB)
January 1, 2023 - December 31, 2023
UI/UX Design Certificate (UofT)
January 1, 2025 - December 31, 2025
Digital Marketing Certificate (Google)
January 1, 2025 - December 31, 2025

Industry Experience

Software & Internet, Financial Services, Media & Entertainment, Professional Services

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate