I have a passion for software testing, AI development, and automation. I am experienced in QA, test automation, and AI chatbot development, with a keen eye for detail and a love for building smart, test-driven solutions. I am seeking a junior role in software testing, development, or AI/automation where I can bring creativity, empathy, and technical excellence to innovative teams. I enjoy collaborating with others and continuously learning new technologies, especially in AI and cloud computing. With a background in information technology and experience in software development internships, I am eager to contribute to impactful projects and grow my skills further.

Lorna Theresa Govender

I have a passion for software testing, AI development, and automation. I am experienced in QA, test automation, and AI chatbot development, with a keen eye for detail and a love for building smart, test-driven solutions. I am seeking a junior role in software testing, development, or AI/automation where I can bring creativity, empathy, and technical excellence to innovative teams. I enjoy collaborating with others and continuously learning new technologies, especially in AI and cloud computing. With a background in information technology and experience in software development internships, I am eager to contribute to impactful projects and grow my skills further.

Available to hire

I have a passion for software testing, AI development, and automation. I am experienced in QA, test automation, and AI chatbot development, with a keen eye for detail and a love for building smart, test-driven solutions. I am seeking a junior role in software testing, development, or AI/automation where I can bring creativity, empathy, and technical excellence to innovative teams.

I enjoy collaborating with others and continuously learning new technologies, especially in AI and cloud computing. With a background in information technology and experience in software development internships, I am eager to contribute to impactful projects and grow my skills further.

See more

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent

Work Experience

AI & Software Development Intern at Palota
July 1, 2024 - July 31, 2024
Designed an Azure AI chatbot for Palota client with NLP capabilities. Built frontend/backend logic using React.js and Python. Conducted functional and regression testing using Selenium and Postman. Created test cases and collaborated via Jira, GitHub, and Confluence.
Call Agent at Nedbank
March 1, 2018 - February 29, 2024
Provided mobile/internet banking app support and customer service. Escalated issues, and improved user experience. Used Microsoft Dynamics 365 for ticketing and service resolution.
UI/UX Web Developer at Medical Center at Kings Park
September 1, 2013 - June 30, 2016
Managed and maintained website design and responsiveness. Conducted usability testing and layout optimization.
AI & Software Development Intern at Palota
July 1, 2024 - July 31, 2024
Designed an Azure AI chatbot for Palota client with NLP capabilities. Built frontend/backend logic using React.js and Python. Conducted functional and regression testing using Selenium and Postman. Created test cases and collaborated via Jira, GitHub, and Confluence.
Call Agent at Nedbank
March 1, 2018 - February 29, 2024
Provided mobile/internet banking app support and customer service. Escalated issues, and improved user experience. Used Microsoft Dynamics 365 for ticketing and service resolution.
UI/UX Web Developer at Medical Center at Kings Park
September 1, 2013 - June 30, 2016
Managed and maintained website design and responsiveness. Conducted usability testing and layout optimization.

Education

Bachelor of Science at Richfield Graduate Institute of Technology
January 1, 2022 - December 31, 2024
Bachelor of Science at Richfield Graduate Institute of Technology
January 1, 2022 - December 31, 2024

Qualifications

Microsoft Azure AI Fundamentals
January 1, 2024 - December 31, 2024
React Front-End Development – Udemy
January 1, 2024 - December 31, 2024
Software Development – IT Academy
February 3, 2022 - February 3, 2022
Introduction to Software Testing
April 9, 2025 - April 9, 2025
BET Software Workshops Attendance
January 1, 2024 - December 31, 2024
Software Development Course
February 3, 2022 - February 3, 2022
React Front-End Development – Udemy
July 22, 2024 - July 22, 2024
Microsoft Azure AI Fundamentals
January 1, 2024 - December 31, 2024
Introduction to Software Testing
April 9, 2025 - April 9, 2025
BET Software Workshops Attendance Certificate
January 1, 2024 - December 31, 2024

Industry Experience

Software & Internet, Financial Services, Healthcare, Professional Services, Education

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more