Available to hire
Hi, I’m Joao Morales, a dedicated Audio Engineer with years of experience in audio production, maintenance, and technical support. Currently, I serve as the Director of Support at Table Tap, where I lead teams and optimize client services. I’m fully bilingual in English and Spanish, with some additional knowledge of French and Portuguese.
I thrive in fast-paced, creative environments and enjoy delivering high-quality results through collaboration and technical expertise. Whether it’s troubleshooting, production coordination, or music engineering, I bring my passion and commitment to every project.
Experience Level
Language
Spanish; Castilian
Fluent
English
Fluent
French
Beginner
Portuguese
Beginner
Work Experience
Director of Support at Table Tap
January 1, 2023 - June 5, 2024Lead and managed the support department to ensure seamless client service and technical assistance. Oversaw troubleshooting processes, team training, and service strategies. Coordinated with production and engineering teams to maintain system functionality and improve workflow. Maintained high client satisfaction by providing effective solutions and communication.
Audio Engineer / Maintenance Technician at Jewish HomeLife
January 1, 2021 - December 31, 2022Provided audio support and technical services for events and internal communications. Maintained and troubleshooted AV systems in a healthcare environment.
Audio Engineer / Producer at Soul Studios
January 1, 2009 - June 5, 2024Produced and engineered a wide range of music projects. Handled mixing, mastering, and client collaboration. Maintained high-end studio equipment and workflows.
Audio Instructor / Lab Assistant at Atlanta Institute of Music
January 1, 2009 - December 31, 2013Assisted in instruction of audio engineering students. Maintained and supported studio operations and equipment.
Bilingual Chat Advocate at Needle
January 1, 2014 - December 31, 2019Supported customers in both English and Spanish via chat. Provided expert product knowledge and resolved issues efficiently.
Director of Support at Table Tap
January 1, 2023 - June 6, 2024Lead and manage the support department to ensure seamless client service and technical assistance. Oversee troubleshooting processes, team training, and service strategies. Coordinate with production and engineering teams to maintain system functionality and improve workflow. Maintain high client satisfaction by providing effective solutions and communication.
Audio Engineer / Maintenance Technician at Jewish HomeLife
January 1, 2021 - December 31, 2022Provided audio support and technical services for events and internal communications. Maintained and troubleshooted AV systems in a healthcare environment.
Audio Engineer / Producer at Soul Studios
January 1, 2009 - June 6, 2024Produced and engineered a wide range of music projects. Handled mixing, mastering, and client collaboration. Maintained high-end studio equipment and workflows.
Audio Instructor / Lab Assistant at Atlanta Institute of Music
January 1, 2009 - December 31, 2013Assisted in instruction of audio engineering students. Maintained and supported studio operations and equipment.
Bilingual Chat Advocate at Needle
January 1, 2014 - December 31, 2019Supported customers in both English and Spanish via chat. Provided expert product knowledge and resolved issues efficiently.
Education
Audio Engineer at Atlanta Institute of Music
January 1, 2009 - December 31, 2009Audio Engineer at Atlanta Institute of Music
January 1, 2009 - December 31, 2009Qualifications
AVID Operator Certification
January 1, 2009 - December 31, 2009AVID Operator Certification
January 1, 2009 - December 31, 2009Industry Experience
Media & Entertainment, Healthcare, Education, Professional Services
Experience Level
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