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I am a computer programmer with a passion for digital software engineering, artificial intelligence, data science, and digital media. I enjoy collaborating with others and see every challenge as a chance to learn and grow. I'm eager to find opportunities where I can apply and expand my skills in computer programming and software development. My background includes hands-on experience in IT operational support and software development projects, especially in game design. I take pride in my ability to adapt quickly, learn new technologies, and work well in team environments, always striving to deliver high-quality results.…I am a computer programmer with a passion for digital software engineering, artificial intelligence, data science, and digital media. I enjoy collaborating with others and see every challenge as a chance to learn and grow. I'm eager to find opportunities where I can apply and expand my skills in computer programming and software development. My background includes hands-on experience in IT operational support and software development projects, especially in game design. I take pride in my ability to adapt quickly, learn new technologies, and work well in team environments, always striving to deliver high-quality results.

Jack Atkinson

Programmer, Developer, Game Designer, +2

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I am a computer programmer with a passion for digital software engineering, artificial intelligence, data science, and digital media. I enjoy collaborating with others and see every challenge as a chance to learn and grow. I'm eager to find opportunities where I can apply and expand my skills in computer programming and software development. My background includes hands-on experience in IT operational support and software development projects, especially in game design. I take pride in my ability to adapt quickly, learn new technologies, and work well in team environments, always striving to deliver high-quality results.…I am a computer programmer with a passion for digital software engineering, artificial intelligence, data science, and digital media. I enjoy collaborating with others and see every challenge as a chance to learn and grow. I'm eager to find opportunities where I can apply and expand my skills in computer programming and software development. My background includes hands-on experience in IT operational support and software development projects, especially in game design. I take pride in my ability to adapt quickly, learn new technologies, and work well in team environments, always striving to deliver high-quality results.

Available to hire

I am a computer programmer with a passion for digital software engineering, artificial intelligence, data science, and digital media. I enjoy collaborating with others and see every challenge as a chance to learn and grow. I’m eager to find opportunities where I can apply and expand my skills in computer programming and software development.

My background includes hands-on experience in IT operational support and software development projects, especially in game design. I take pride in my ability to adapt quickly, learn new technologies, and work well in team environments, always striving to deliver high-quality results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

IT Operational Support Specialist COE at Ocado Technology

July 1, 2024 - April 30, 2025

Managed business system performance, incident resolution, and technical support within health and safety guidelines, serving as the primary liaison between clients and engineering teams. Proactively identified and managed system faults and technical issues, ensuring timely resolution through effective communication and close collaboration with engineering and technology teams. Analyzed system performance, managed ticketing workflows, prioritized critical recoveries, and investigated failures, serving as the technical liaison for onsite and offsite teams to improve operational efficiency and service quality. Adapted quickly to new technologies and trained team members on their functionality, resulting in recognition with the STAR Award for outstanding contribution.