A resourceful and communicative professional with 5 years experience optimizing customer experience in fast-paced environments, which has led to adept skills at building relationships and solving problems. Experienced in writing, editing, photography and research, with a strong commitment to creative and educational endeavors. Passionate about storytelling and eager to contribute to a team that values effective communication and innovative thinking.…

Bryan Diez

A resourceful and communicative professional with 5 years experience optimizing customer experience in fast-paced environments, which has led to adept skills at building relationships and solving problems. Experienced in writing, editing, photography and research, with a strong commitment to creative and educational endeavors. Passionate about storytelling and eager to contribute to a team that values effective communication and innovative thinking.…

Available to hire

A resourceful and communicative professional with 5 years experience optimizing customer experience in
fast-paced environments, which has led to adept skills at building relationships and solving problems.
Experienced in writing, editing, photography and research, with a strong commitment to creative and
educational endeavors. Passionate about storytelling and eager to contribute to a team that values
effective communication and innovative thinking.

See more

Skills

Experience Level

Photo
Expert
Copywriting
Expert
Explainer Video
Intermediate
Promo Video
Intermediate
Video Advert
Intermediate
Podcast Production
Intermediate
Soundtrack
Intermediate

Language

English
Fluent
English
Intermediate

Work Experience

Cashier at Niko Niko’s Greek and American Café
May 1, 2023 - June 5, 2024
Delivered orders to TOGO guests and managed cash transactions accurately, ensuring financial integrity and reducing discrepancies. Provided excellent customer service adhering to the L.A.S.T. acronym.
Server at Lupe Tortila
January 1, 2021 - December 31, 2023
Dropped off orders for fellow coworkers’ guests to ensure quick and precise table-turns. Delivered outstanding customer service by actively listening to guest needs, fostering repeat business and enhancing overall dining experiences.
Server at Ninfas on Navigation
January 1, 2020 - December 31, 2021
Completed side duties such as rolling silverware and cleaning trays or certain areas. Delivered exceptional service by promptly addressing guest needs, fostering a welcoming atmosphere and enhancing overall dining experiences.
Cashier at Niko Niko’s Greek and American Café
May 1, 2023 - June 5, 2024
Delivered orders to to-go guests, managed cash transactions ensuring financial accuracy, and provided excellent customer service following the L.A.S.T acronym.
Server at Lupe Tortila
January 1, 2021 - December 31, 2023
Ensured quick and precise table-turns by delivering orders for fellow coworkers' guests. Fostered repeat business through active listening to guest needs and enhanced overall dining experiences with outstanding customer service.
Server at Ninfas on Navigation
January 1, 2020 - December 31, 2021
Handled side duties such as rolling silverware and cleaning trays or certain areas. Delivered exceptional service by promptly addressing guest needs, creating a welcoming atmosphere, and enhancing overall dining experiences.
Cashier at Niko Niko’s Greek and American Café at Houston
May 1, 2023 - Present
Delivering orders to TOGO guests; managing cash transactions; delivering excellent customer service following the L.A.S.T acronym; managing cash transactions accurately, ensuring financial integrity and reducing discrepancies; preparing sauces with precision, maintaining quality standards and contributing to an enjoyable dining experience; willing to perform any task the team needs.
Server at Lupe Tortila at Houston
January 1, 2023 - July 9, 2025
Dropped off orders for fellow coworkers’ guests to ensure quick and precise table-turns; delivered outstanding customer service by actively listening to guest needs, fostering repeat business and enhancing overall dining experiences.
Server at Ninfas on Navigation at Houston
January 1, 2021 - July 9, 2025
Completed side duties such as rolling silverware and cleaning trays or certain areas; delivered exceptional service by promptly addressing guest needs, fostering a welcoming atmosphere and enhancing overall dining experiences.
Cashier at Niko Niko's Greek and American Café
May 1, 2023 - Present
Manage cash transactions accurately, ensuring financial integrity and reducing discrepancies. Prepare sauces with precision, maintaining quality standards and contributing to an enjoyable dining experience. Provide excellent customer service following the L.A.S.T acronym (Look at me, Acknowledge me, Smile at me, and Thank Me). Assist with various tasks as needed to support team efficiency and operational flow.
Server at Lupe Tortilla
January 1, 2023 - September 23, 2025
Delivered outstanding customer service by actively listening to guest needs, fostering repeat business and enhancing overall dining experiences. Assisted coworkers by delivering orders, which helped ensure quick and precise table turnover.
Server at Ninfa's on Navigation
January 1, 2021 - September 23, 2025
Delivered exceptional service by promptly addressing guest needs, fostering a welcoming atmosphere and enhancing overall dining experiences. Completed essential side duties, such as rolling silverware and cleaning service areas, to maintain a high level of restaurant readiness.
Cashier at Niko Niko's Greek and American Café
May 1, 2023 - Present
Managed cash transactions accurately, ensured financial integrity, and contributed to a smooth dining experience. Prepared sauces with precision to maintain quality standards. Delivered excellent customer service following the L.A.S.T framework (Look at me, Acknowledge me, Smile at me, and Thank Me). Supported team operations by assisting with various tasks as needed.
Server at Lupe Tortilla
January 1, 2023 - September 23, 2025
Delivered outstanding customer service by actively listening to guest needs, fostering repeat business and enhancing dining experiences. Assisted coworkers by delivering orders to ensure quick and precise table turnover.
Server at Ninfa's on Navigation
January 1, 2021 - September 23, 2025
Delivered exceptional service by promptly addressing guest needs, fostering a welcoming atmosphere and enhancing overall dining experiences. Completed essential side duties, such as rolling silverware and cleaning service areas, to maintain a high level of restaurant readiness.

Education

Bachelor of Arts at University of Houston
August 1, 2021 - May 31, 2025
Associates at San Jacinto Community College
May 1, 2019 - May 31, 2021
Bachelor of Arts at University of Houston
August 1, 2021 - May 31, 2025
Associates at San Jacinto Community College
May 1, 2019 - May 31, 2021
Bachelor of Arts at University of Houston
August 1, 2021 - May 31, 2025
Associates at San Jacinto Community College
May 1, 2019 - May 31, 2021
Bachelor of Arts in Applied Linguistics (Minor in Journalism) at University of Houston
January 11, 2030 - May 1, 2025
Associates in Business at San Jacinto Community College
January 11, 2030 - May 1, 2021
Bachelor of Arts in Applied Linguistics, Minor in Journalism at University of Houston
January 11, 2030 - May 1, 2025
Associates in Business at San Jacinto Community College
January 11, 2030 - May 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Travel & Hospitality, Retail, Professional Services
    uniE608 A certain Lighting problem
    In this video, my cohort and I discussed the issue of the lighting situation at the University of Houston and we asked staff and students alike on how they can better handle the situation.…
    uniE608 Guess that Language!!!
    In this video which was a class project, my group mates and I went around school asking others to guess the type of accent the person on the phone was speaking. We asked around 6+ people, and only one got it right. Instead of just making a video where (in a long shot) we see the person listening to the audio, and trying to figure it out, I wanted to have many cuts so that the audience may stay engaged and intrigued. The class ended up liking it, as did I since this was only my second time video editing.…