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I have a strong background in customer service and business operations, with extensive experience overseeing staff, training, and implementing new ideas to drive business development. I'm computer literate and confident with Microsoft applications, and I manage my time well while working under pressure and meeting deadlines. I am now ready to take the next step in my career in an environment where I can thrive, learn, and support others. Personally, I am a married father enjoying motorsport, golf, music, and computer games in my spare time. I bring a hardworking and committed attitude, with experience managing multiple locations and teams, ensuring smooth operations and high standards of performance.…I have a strong background in customer service and business operations, with extensive experience overseeing staff, training, and implementing new ideas to drive business development. I'm computer literate and confident with Microsoft applications, and I manage my time well while working under pressure and meeting deadlines. I am now ready to take the next step in my career in an environment where I can thrive, learn, and support others. Personally, I am a married father enjoying motorsport, golf, music, and computer games in my spare time. I bring a hardworking and committed attitude, with experience managing multiple locations and teams, ensuring smooth operations and high standards of performance.

Martin O’Hara

Music Producer, Music Composer, Sound Technician, +2

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I have a strong background in customer service and business operations, with extensive experience overseeing staff, training, and implementing new ideas to drive business development. I'm computer literate and confident with Microsoft applications, and I manage my time well while working under pressure and meeting deadlines. I am now ready to take the next step in my career in an environment where I can thrive, learn, and support others. Personally, I am a married father enjoying motorsport, golf, music, and computer games in my spare time. I bring a hardworking and committed attitude, with experience managing multiple locations and teams, ensuring smooth operations and high standards of performance.…I have a strong background in customer service and business operations, with extensive experience overseeing staff, training, and implementing new ideas to drive business development. I'm computer literate and confident with Microsoft applications, and I manage my time well while working under pressure and meeting deadlines. I am now ready to take the next step in my career in an environment where I can thrive, learn, and support others. Personally, I am a married father enjoying motorsport, golf, music, and computer games in my spare time. I bring a hardworking and committed attitude, with experience managing multiple locations and teams, ensuring smooth operations and high standards of performance.

Available to hire

I have a strong background in customer service and business operations, with extensive experience overseeing staff, training, and implementing new ideas to drive business development. I’m computer literate and confident with Microsoft applications, and I manage my time well while working under pressure and meeting deadlines. I am now ready to take the next step in my career in an environment where I can thrive, learn, and support others.

Personally, I am a married father enjoying motorsport, golf, music, and computer games in my spare time. I bring a hardworking and committed attitude, with experience managing multiple locations and teams, ensuring smooth operations and high standards of performance.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Area Manager at iRock School Of Music

January 1, 2025 - June 7, 2024

Managed business operations for 13 staff members across multiple counties including Hampshire, Dorset, Wiltshire, Surrey, and West Sussex. Conducted staff teaching observations and generated reports. Collaborated with senior management on staff training and support plans, focusing on lesson delivery, behavior management, and SEN teaching. Tracked student numbers and growth potential, coordinated taster sessions, and liaised with headteachers and safeguarding staff to handle concerns professionally. Organized cover for staff absences and conducted makeup sessions. Ensured compliance with company policies and maintained up-to-date staff records. Conducted probation reviews, PDPs, disciplinary meetings, and compiled regular reports for senior management.

Playout Operator at Sky TV

January 1, 2023 - January 1, 2025

Validated broadcast content ensuring fault-free programming. Managed dashboards proactively, scheduling data additions with precise attention to detail. Responsible for alarm monitoring and on-air decision making to maintain broadcast integrity, including editorial decisions regarding program pulls. Prepared schedule data manually and automatically to avoid errors and faults. Identified and diagnosed faults in channel outputs and encryption. Maintained professional communication and detailed logging and reporting of any deviations or incidents during broadcasts.

Senior Technical Manager at Showcase Cinema De Lux

January 1, 2016 - January 1, 2023

Oversaw the daily operations of a cinema including opening, till setup, and managing approximately 100 staff across Box Office, Concessions, Bars, and Ushers. Created rotas within budget, conducted training, monitored till discrepancies, and enforced policy adherence. Managed equality and diversity support, handled guest complaints, and completed market share and revenue tracking reports. Conducted investigations and disciplinary hearings. Managed film exhibits using digital projection technology and maintained projector equipment. Liaised with film distributors for orders and ensured health and safety compliance. Conducted stock management and end-of-day financial processes, ensuring security of premises.

Hire Controller at SHB Ltd.

January 1, 2015 - January 1, 2016

Handled enquiries and bookings for high-profile clients such as the PGA European Tour, Silverstone Racing Circuit, and Buckingham Palace. Managed customer accounts, ensured a positive customer experience, and maximized revenue. Arranged orders to meet customer specifications with technical and logistical coordination. Processed hire paperwork and supported other administrative tasks as needed.

Branch Manager at U-Drive Car, Van and Truck Hire

January 1, 2015 - December 31, 2015

Managed vehicle bookings for the Southampton branch and across multiple locations, optimizing fleet utilization and ensuring vehicle compliance with regulations. Organized driver logistics and revenue tracking. Supported staff training and development. Generated sales leads, liaised with third parties, and managed hiring interviews. Delivered excellent customer service, completed license checks, and processed rental system data accurately. Oversaw vehicle maintenance, insurance coordination, record-keeping, and vehicle delivery/collection. Maintained cleanliness and safety of work areas.

Projection Manager at Odeon Cinemas

January 1, 2006 - December 31, 2011

Managed motion picture exhibition using 35mm and digital projectors, ensuring safe and effective operation. Prepared advert and trailer reels and playlists, checked films for quality, and ensured timely performance starts. Planned and conducted equipment maintenance within budgets. Scheduled projection staff and ensured facility readiness. Maintained distributor relationships, trained new employees, and set up conference/event equipment. Represented projection team on health and safety matters.