Hi, I'm Riccardo Brai. I'm a young professional with a spirit of initiative, strong communication skills, and solid IT knowledge. I thrive in dynamic environments where attention to detail and teamwork are key, and I'm eager to contribute my skills to meaningful projects. Over the years, I've gained experience in customer service, IT support, and software development through various roles. I'm passionate about coding and technology, and I always look forward to new challenges and opportunities to learn and grow.

Riccardo Brai

Hi, I'm Riccardo Brai. I'm a young professional with a spirit of initiative, strong communication skills, and solid IT knowledge. I thrive in dynamic environments where attention to detail and teamwork are key, and I'm eager to contribute my skills to meaningful projects. Over the years, I've gained experience in customer service, IT support, and software development through various roles. I'm passionate about coding and technology, and I always look forward to new challenges and opportunities to learn and grow.

Available to hire

Hi, I’m Riccardo Brai. I’m a young professional with a spirit of initiative, strong communication skills, and solid IT knowledge. I thrive in dynamic environments where attention to detail and teamwork are key, and I’m eager to contribute my skills to meaningful projects.

Over the years, I’ve gained experience in customer service, IT support, and software development through various roles. I’m passionate about coding and technology, and I always look forward to new challenges and opportunities to learn and grow.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

Italian
Fluent
English
Intermediate

Work Experience

Operatore di Call Center at Covisian
July 26, 2021 - September 14, 2021
Addetto call center inbound con la mansione della gestione delle chiamate in arrivo, fornendo assistenza, supporto tecnico e informazioni su prodotti e servizi. Promozione di offerte e pacchetti esclusivi personalizzati per migliorare l’esperienza del cliente e favorire la fidelizzazione.
Operatore Generico at Splash Parco Acquatico
June 16, 2019 - July 16, 2019
Addetto al parco acquatico per mansioni generiche come: pulizia, assistenza ai clienti e allo staff generale. Dopo l'apertura del parco acquatico, delegato alla gestione degli acquascivoli.
Alternanza Scuola Lavoro at Punto AT
January 16, 2019 - February 5, 2019
Assistenza alla clientela in ambito informatico durante il periodo di alternanza scuola-lavoro del quarto anno scolastico.
Segretario at Comune
February 4, 2018 - February 19, 2018
Assistenza in segreteria durante il periodo di alternanza scuola-lavoro del terzo anno scolastico.

Education

Diploma Perito Informatico at Istituto Tecnico Industriale Statale "A. Meucci"
January 1, 2015 - December 31, 2020

Qualifications

B2 First – Cambridge English (FCE)
May 17, 2021 - May 17, 2021

Industry Experience

Software & Internet, Computers & Electronics, Retail, Travel & Hospitality, Professional Services

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

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