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Give an introduction about yourself, who are you, what are your most important skills and what differentiates you from other designers. This is the first thing clients will see. They are often interested in sector experience and knowledge, so please mention it.
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Volunteer work at The New Room
August 1, 2024 - January 31, 2025Collaborated with team members to streamline purchasing processes, allowing for quicker resolutions of inquiries which improved response times by reducing customer wait periods from 20 minutes down to just 5 minutes. Volunteered approximately 5 hours per week, demonstrating strong commitment and customer service skills and contributing to a positive customer experience.
Retail Cashier at Walmart
September 1, 2023 - June 30, 2024Counted money in cash drawers, greeted customers, and assisted them in finding products in various sections of the store. Balanced cash drawers at the end of each shift to maintain accurate accounting records. Provided excellent customer service, addressing inquiries and resolving issues promptly. Maintained a clean and organized checkout area to enhance the customer experience. Promoted store promotions and loyalty programs to increase sales.
Desktop Support Technician at VIP Bilgisayar
January 1, 2018 - December 31, 2023Helped customers choose the best computer system according to their budget and needs. Performed diagnostics, resolved issues, and replaced computer system components. Secured a language school project for the store, leading to increased sales of computers and networking equipment.
Backend PHP Developer at Digital Pixcel
January 1, 2016 - December 31, 2018Designed and developed web applications using the CodeIgniter framework. Developed user interfaces using HTML, CSS, and JQuery. Used Git for version control and code management. Stayed up-to-date with different software engineering practices.
Desktop Support Technician at Pascal System
January 1, 2014 - December 31, 2016Assisted and advised customers in selecting the right computer systems or components, identifying the best solutions for managing purchase costs. Communicated with customers via phone to troubleshoot system issues. Purchased components from wholesale distributors for retail stores. Secured a school project for the store, leading to the sale of 12 PCs and several networking devices.
Data Entry Clerk at OEIC group
January 1, 2012 - December 31, 2014Entered and managed large volumes of data. Checked and fixed errors in data to keep it accurate and reliable. Handled over 1,000 data entries every week and finished everything on time. Worked with the programming team to set up a faster and easier data entry system.
Education
Qualifications
Bachelor of Computer Software Technology
January 1, 2012 - December 31, 2014Industry Experience
Retail, Computers & Electronics, Software & Internet, Non-Profit Organization
Farsi Christian Radio & Library Website made with Codeigniter / Mysql with Jquery HTML.
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