Available to hire
Hi, I’m Lucie Marechal, a client-oriented sales and marketing professional with over 5 years of experience in B2B sectors including hospitality, logistics, and wellness. I specialize in sales and digital strategy, e-commerce growth, and customer retention, leveraging CRM and data-driven campaigns to build strong relationships with clients.
I have a passion for creating engaging content and managing projects that drive conversion and optimize customer experiences. I’m efficient with a variety of digital marketing tools, and I enjoy crafting social media strategies that resonate with target audiences and boost brand awareness.
Skills
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
French
Fluent
English
Fluent
Spanish; Castilian
Beginner
Work Experience
Inside Sales Representative at GAMME DES CHEFS
August 1, 2022 - May 31, 2023Managed client accounts and sales operations, hitting monthly KPIs and converting prospects into long-term B2B clients in the hotel and restaurant sector. Converted 100-130 B2B leads into active clients monthly by proposing tailored product offers, contributing directly to daily revenue goals of about €30,000. Managed and optimized a diverse client portfolio using CRM and Excel tools, designed product-specific sales strategies to increase order frequency and customer retention, and maintained strong relationships with hospitality professionals through personalized communication and offer negotiation.
Inside sales Representative at GAMME DES CHEFS
August 1, 2022 - May 31, 2023Managed client accounts and sales operations, hitting monthly KPIs and converting 100-130 B2B leads into active clients per month in the hotel and restaurant sector. Proposed tailored product offers contributing to daily revenue goals of ~€30,000. Managed and optimized client portfolio using CRM and Excel, designing sales strategies to increase order frequency and customer retention. Maintained strong relationships with hospitality professionals through personalized communication and negotiation to secure repeat orders.
Logistics Assistant at DEL MONTE FRANCE
January 1, 2021 - June 30, 2021Coordinated the flow of imported fresh fruits between international ports, warehouses, and distribution hubs to ensure supply chain continuity and minimize delivery delays. Supervised coordination of incoming and outgoing goods across French and European logistics platforms, ensuring timely availability at Rungis market. Liaised with port authorities, warehouse managers, and freight companies to monitor cargo transfers, resolve delivery and customs issues, and used logistics dashboards to monitor inventory and anticipate bottlenecks.
Logistics Assistant at DEL MONTE FRANCE
January 1, 2021 - June 30, 2021Coordinated flow of imported fresh fruits between international ports, warehouses, and distribution hub ensuring supply chain continuity and minimizing delays. Supervised coordination of incoming and outgoing goods across French and European platforms. Liaised with port authorities, warehouse managers, and freight companies to monitor cargo transfers and resolve delivery or customs issues. Utilized tracking systems and dashboards for inventory monitoring and logistics decision support.
Sales Administration Manager at VOI EUROPE (Veterinary Orthopedic Implants)
December 1, 2017 - September 30, 2020Managed full-cycle sales administration for French and European markets, including order processing, invoicing, customer support, and ERP optimization to ensure seamless delivery of veterinary surgical equipment. Oversaw order processing with QuickBooks ERP, Excel, and Salesforce, ensured on-time delivery of products, managed post-sales communications including complaints and returns, and generated customized quotes and billing documents to support upselling and client satisfaction.
Sales Administration Manager at VOI EUROPE (Veterinary Orthopedic Implants)
December 1, 2017 - September 30, 2020Managed full-cycle sales administration for French & European markets including order processing, invoicing, customer support, and ERP optimization. Oversaw order processing using QuickBooks ERP, Excel and Salesforce to ensure timely delivery of veterinary surgical equipment. Handled all post-sales communication and maintained strong client relationships through tailored support and issue resolution. Generated customized quotes and billing supporting upselling and client satisfaction.
Education
Master's Degree at Université Paris-Est Créteil
January 1, 2015 - December 31, 2017Bachelor's Degree at Université d’Évry
January 1, 2012 - December 31, 2015Master’s Degree at Université Paris-Est Créteil (Créteil, France)
January 1, 2016 - December 31, 2018Bachelor’s Degree at Université d’Évry (Évry, France)
January 1, 2013 - December 31, 2016Qualifications
Professional Certification in Community Management
January 1, 2021 - December 31, 2021Ayurvedic Beauty Care Practitioner – Institute of Beauty Health & Ayurveda
April 1, 2022 - July 31, 2023Natural Cosmetics Entrepreneurship & Formulation – Je fabrique mes cosmétiques
June 1, 2022 - September 30, 2022Professional Certification in Social Media Manager
January 1, 2022 - December 31, 2022Ayurvedic Beauty Care Practitioner – Institute of Beauty Health & Ayurveda
April 1, 2022 - July 31, 2023Natural Cosmetics Entrepreneurship & Formulation – Je fabrique mes cosmétiques
June 1, 2022 - September 30, 2022Industry Experience
Wholesale & Distribution, Travel & Hospitality, Transportation & Logistics, Life Sciences, Consumer Goods, Healthcare
Skills
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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