I am a Systems Analyst and UX/UI enthusiast with practical experience in AWS cloud infrastructure, frontend development, and process automation. I have a strong passion for delivering user-centered solutions and optimizing workflows through automation and cloud services. I'm highly detail-oriented, a dedicated problem solver, and always eager to learn and grow in my field. In my current role, I enjoy monitoring critical systems and streamlining processes, while continuously developing my skills in cloud technologies and software development. I thrive in team environments and embrace challenges that push me to adapt and innovate.

Yohanna Diaz Florian

I am a Systems Analyst and UX/UI enthusiast with practical experience in AWS cloud infrastructure, frontend development, and process automation. I have a strong passion for delivering user-centered solutions and optimizing workflows through automation and cloud services. I'm highly detail-oriented, a dedicated problem solver, and always eager to learn and grow in my field. In my current role, I enjoy monitoring critical systems and streamlining processes, while continuously developing my skills in cloud technologies and software development. I thrive in team environments and embrace challenges that push me to adapt and innovate.

Available to hire

I am a Systems Analyst and UX/UI enthusiast with practical experience in AWS cloud infrastructure, frontend development, and process automation. I have a strong passion for delivering user-centered solutions and optimizing workflows through automation and cloud services. I’m highly detail-oriented, a dedicated problem solver, and always eager to learn and grow in my field.

In my current role, I enjoy monitoring critical systems and streamlining processes, while continuously developing my skills in cloud technologies and software development. I thrive in team environments and embrace challenges that push me to adapt and innovate.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

Systems Operations Analyst at UNIPAGO
October 1, 2024 - June 23, 2025
Monitored and supported critical processes of the UNISIGMA system, ensuring smooth and timely execution of daily operations. Developed and optimized Python scripts to automate repetitive tasks, improving workflow efficiency and reliability. Created and executed SQL queries for operational reports, data requests, and troubleshooting. Provided ongoing production support, managed backups, resolved system incidents, and implemented contingency plans to reduce downtime. Deployed and managed applications on AWS Elastic Beanstalk, utilized S3 for secure data storage, monitored logs with CloudWatch, automated processes with Lambda and SQS, integrated Cognito for user authentication, and occasionally used DynamoDB for data management.
Programmer at MediLink
June 1, 2024 - October 1, 2024
Developed a medical appointment scheduling system using Spring Boot, PostgreSQL, HTML, CSS, and JavaScript. Improved and adapted the medical management system to local needs, providing technical support to medical staff, addressing system issues, and ensuring seamless service delivery. Performed regular maintenance, troubleshooting, and implemented new features to enhance system stability.

Education

Associate Degree at Instituto Tecnológico de las Américas (ITLA)
September 1, 2021 - December 31, 2023

Qualifications

AWS Certified Cloud Practitioner
May 1, 2025 - May 31, 2025
EF SET English Certificate (C1 Level)
May 1, 2025 - May 31, 2025
Scrum Fundamentals Certified (SFC)
February 1, 2024 - February 28, 2024
Introduction to Cloud Computing
June 1, 2023 - June 30, 2023

Industry Experience

Software & Internet, Healthcare, Professional Services, Computers & Electronics, Financial Services