I am a results-driven and customer-focused Sales and Customer Support Representative with five years of experience managing sales inquiries, resolving customer issues, and driving revenue growth. I enjoy helping customers and collaborating with clients to create visual branding materials that meet their satisfaction. I am proficient in handling a wide range of customer interactions, from initial inquiries to post-sale support, and have experience in B2B sales management. I strive to provide a positive experience for every customer and to deliver solutions within the given timeframe.

Vikrant Rai

I am a results-driven and customer-focused Sales and Customer Support Representative with five years of experience managing sales inquiries, resolving customer issues, and driving revenue growth. I enjoy helping customers and collaborating with clients to create visual branding materials that meet their satisfaction. I am proficient in handling a wide range of customer interactions, from initial inquiries to post-sale support, and have experience in B2B sales management. I strive to provide a positive experience for every customer and to deliver solutions within the given timeframe.

Available to hire

I am a results-driven and customer-focused Sales and Customer Support Representative with five years of experience managing sales inquiries, resolving customer issues, and driving revenue growth. I enjoy helping customers and collaborating with clients to create visual branding materials that meet their satisfaction.

I am proficient in handling a wide range of customer interactions, from initial inquiries to post-sale support, and have experience in B2B sales management. I strive to provide a positive experience for every customer and to deliver solutions within the given timeframe.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced
Hindi
Advanced

Work Experience

B2B Sales Manager at Pride tires
April 1, 2023 - June 5, 2024
Collaborated with clients to conceptualize and execute visual branding materials, including logos, marketing collateral, and packaging designs. Completed a lot of complicated work and translated client feedback into design revisions to ensure client satisfaction.
Senior Customer Care Executive at Startek
August 1, 2022 - April 30, 2023
Provided positive experiences to customers and was committed to resolving issues. Consistently provided resolution within the given period of time.

Education

PGDM at Doon Business School
January 1, 2015 - December 31, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Wholesale & Distribution, Consumer Goods, Professional Services