Nicholas Lee

Software Developer at Morning Data

Provided web development services focusing on creating forms and onboarding processes for a key client, Howdens. Created environments using low-code software and API requests to collect and validate user data. Built onboarding forms with drag and drop elements, updated dynamic questions using HTML and CSS, and made user interfaces interactive with JavaScript. Followed Agile methodology using Jira, released new versions after testing, and backed up environments with snapshots. Achieved all KPIs and SLAs successfully before the role became redundant.

Call Handler (FTC) at Message Direct

Short-term contract as a Virtual PA handling messages for various companies. Logged queries into the internal system, directed calls to appropriate departments, and completed forms for customers' queries.

Front End Developer at Websific

Built and designed mobile and WordPress themes, installed and customised pages using Elementor and Gutenberg for an electronics sales company website. Updated widgets and GitHub repositories. Implemented Single Page Application (SPA) and redesigned shopping pages using plugins and Bootstrap, increasing user experience by 15%. Developed a REST API to update the database with supplier stock volumes and wrote a search page using MySQL to return user data.

Repairs Advisor at ProActive Claim Solutions

Arranged courtesy vehicles for clients involved in accidents and liaised with garages about bookings and schedules. Updated the database with current claim progress stages and contacted clients to match them with appropriate hire cars.