Michael Fafore

Led the design and development of a multilingual AI-powered chat platform to assist users in accessing civic and public services. Built scalable backend services using Node.js and TypeScript, leveraging GraphQL APIs to deliver dynamic and personalized conversational responses. Developed prompt workflows, context resolution pipelines, and message history management to enhance chatbot intelligence and consistency. Implemented natural language search and response generation using OpenAI GPT-4, LangChain, and ChromaDB. Collaborated with product, design, and support teams to rapidly iterate on chatbot UX, accessibility, and multilingual capability. Integrated real-time feedback loops and logging to evaluate LLM output performance and user satisfaction. Delivered both backend and frontend modules using React and SvelteKit to support chat sessions, admin tools, and analytics dashboards. Operated in a distributed team with full overlap to EU and East Coast time zones, enabling rapid cycles via

Led the design and development of a multilingual AI-powered chat platform to assist users in accessing civic and public services. Built scalable backend services with Node.js and TypeScript, utilizing GraphQL APIs for personalized conversational responses. Developed prompt workflows, context resolution pipelines, and message history management, improving chatbot intelligence and consistency. Implemented natural language search and response generation using OpenAI GPT-4, LangChain, and ChromaDB. Collaborated with product, design, and support teams to improve chatbot UX, accessibility, and multilingual capabilities. Integrated real-time feedback and logging to evaluate LLM output and user satisfaction. Delivered backend and frontend modules (React, SvelteKit) supporting chat sessions, admin tools, and analytics dashboards. Operated in a distributed team with EU and East Coast time zone overlap, enabling rapid cycles using Docker, Kubernetes, and GitLab CI/CD. Impact includes launching a

Worked on systems that monitored telecom infrastructure across Nigerian states. Responsible for ingesting real-time event streams via Kafka and storing telemetry logs. Built backend APIs that exposed these datasets to React dashboards for internal teams. Introduced modular authentication logic for internal tools. Collaborated on containerization and CI/CD strategies to ensure deployments were repeatable and scalable. Created Kafka consumers in Node.js to parse and persist real-time telecom signals. Developed modular REST APIs with layered architecture including service/controllers/models. Led CI/CD workflow optimization via GitLab CI and Docker orchestration. Implemented granular Role-Based Access Control (RBAC) policies on internal dashboards.