Available to hire
I bring a mix of creativity, strong communication skills, and adaptability that I’m excited to bring to every team I join. My goal is to continue growing while making a meaningful impact, whether through meaningful customer interactions, strategic digital solutions, or dependable support behind the scenes.
Experience Level
Language
Romanian, Moldavian, Moldovan
Fluent
English
Advanced
German
Beginner
Work Experience
Assistant Manager- Digital Marketing at Not specified
January 1, 2022 - January 31, 2025Assisted in planning and executing digital marketing campaigns. Managed onboarding processes for new clients and partners. Performed KYC checks and identity verifications. Monitored users' transaction activity and card usage limits. Handled requests through an internal ticketing system. Ensured smooth internal communication and timely problem resolution.
Customer Service & Sales Agent at CGS
July 1, 2021 - October 31, 2021Assisted English-speaking customers via phone and email. Handled account inquiries, technical issues, and troubleshooting. Delivered product information and upsell pitches tailored to customer needs. Engaged in sales conversations to promote services and achieve targets. Maintained accurate records of interactions in CRM systems. Balanced customer satisfaction with sales goals.
Education
Bachelor's at University of West London
September 1, 2020 - May 31, 2022Baccalaureate Diploma at Not specified
January 1, 2020 - December 31, 2020Qualifications
Industry Experience
Financial Services, Retail, Software & Internet, Media & Entertainment, Professional Services
Experience Level
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