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Hi, I'm Samantha Cowden. With over 15 years of experience in customer service and a strong background in design, production, and installations, I've developed a robust skill set that enables me to contribute effectively to any team. I pride myself on maintaining a positive and professional attitude, even in high-paced, demanding environments. I am proficient in industry-standard tools like Flexi Sign Pro, Adobe Illustrator, and Onyx, and have extensive experience working with large-format printers and other production equipment. I enjoy collaborating with team members and resolving customer issues swiftly, ensuring projects are completed accurately and on time. I look forward to the opportunity to bring my skills and experience to your company.…Hi, I'm Samantha Cowden. With over 15 years of experience in customer service and a strong background in design, production, and installations, I've developed a robust skill set that enables me to contribute effectively to any team. I pride myself on maintaining a positive and professional attitude, even in high-paced, demanding environments. I am proficient in industry-standard tools like Flexi Sign Pro, Adobe Illustrator, and Onyx, and have extensive experience working with large-format printers and other production equipment. I enjoy collaborating with team members and resolving customer issues swiftly, ensuring projects are completed accurately and on time. I look forward to the opportunity to bring my skills and experience to your company.

Samantha N. Cowden

Designer, Graphic Designer, Art Director, +3

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Hi, I'm Samantha Cowden. With over 15 years of experience in customer service and a strong background in design, production, and installations, I've developed a robust skill set that enables me to contribute effectively to any team. I pride myself on maintaining a positive and professional attitude, even in high-paced, demanding environments. I am proficient in industry-standard tools like Flexi Sign Pro, Adobe Illustrator, and Onyx, and have extensive experience working with large-format printers and other production equipment. I enjoy collaborating with team members and resolving customer issues swiftly, ensuring projects are completed accurately and on time. I look forward to the opportunity to bring my skills and experience to your company.…Hi, I'm Samantha Cowden. With over 15 years of experience in customer service and a strong background in design, production, and installations, I've developed a robust skill set that enables me to contribute effectively to any team. I pride myself on maintaining a positive and professional attitude, even in high-paced, demanding environments. I am proficient in industry-standard tools like Flexi Sign Pro, Adobe Illustrator, and Onyx, and have extensive experience working with large-format printers and other production equipment. I enjoy collaborating with team members and resolving customer issues swiftly, ensuring projects are completed accurately and on time. I look forward to the opportunity to bring my skills and experience to your company.

Available to hire

Hi, I’m Samantha Cowden. With over 15 years of experience in customer service and a strong background in design, production, and installations, I’ve developed a robust skill set that enables me to contribute effectively to any team. I pride myself on maintaining a positive and professional attitude, even in high-paced, demanding environments.

I am proficient in industry-standard tools like Flexi Sign Pro, Adobe Illustrator, and Onyx, and have extensive experience working with large-format printers and other production equipment. I enjoy collaborating with team members and resolving customer issues swiftly, ensuring projects are completed accurately and on time. I look forward to the opportunity to bring my skills and experience to your company.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Lead Designer, Office manager at Image 360‐kennesaw (previous Sign by tomorrow)

March 1, 2014 - June 9, 2024

Responsibilities included design, pre-press, accounts receivable, invoicing, collections, customer service, estimates, installs, purchasing, shipping, site survey, and scheduling. Provided exceptional customer service in a fast-paced environment, ensured customer satisfaction and promptly addressed issues. Utilized design and production tools to complete high-quality work in signage and related industries. Managed installation and production processes, including handling large-format printers and plotters. Collaborated with team members to ensure timely delivery of projects, maintaining adherence to company standards and client expectations.

Graphic Artist/Production Manager at Sign‐A‐Rama

July 28, 2012 - February 23, 2014

Performed graphic design, equipment management, production, customer service, proofing, invoicing, collections, and installations. Delivered outstanding customer support by resolving complaints and enhancing client satisfaction. Worked closely with production teams to ensure high-quality output and managed equipment such as printers and laminators to optimize production efficiency.

Graphic Artist at Stitches

September 1, 2008 - June 30, 2012

Freelance design, proofing, and pre-press work.

CSR/designer at Custom Automotive Sign Hut (C.A.S.H.)

October 1, 2007 - June 30, 2012

Performed customer services, graphic design, production, equipment management, answering phones, pricing, billing, collection, sales, and installs.

Lead Designer, Office manager at Image 360-kennesaw (previous Sign by tomorrow)

March 1, 2014 - Present

Responsible for design, pre-press, accounts receivable, invoicing, collections, customer service, estimates, installations, purchasing, shipping, site surveys, and scheduling. Provided exceptional customer service in a fast-paced environment while ensuring customer satisfaction and promptly addressing issues. Utilized design and production tools to deliver high-quality work in signage and related industries. Managed installation and production processes, including large-format printers and plotters. Collaborated with team members to ensure timely project delivery, maintaining adherence to company standards and client expectations.

Graphic Artist/Production Manager at Sign-A-Rama

February 23, 2014 - July 9, 2025

Handled graphic design, equipment management, production, customer service, proofing, invoicing, collections, and installations including pre and post press activities. Delivered outstanding customer support by resolving complaints and enhancing client satisfaction. Worked closely with production teams to ensure high-quality output. Managed equipment such as printers and laminators, optimizing production efficiency.

Graphic Artist at Stitches (Freelance)

June 30, 2012 - July 9, 2025

Designed, proofed, and managed pre-press tasks for custom projects in a freelance role.

CSR/designer at Custom Automotive Sign Hut (C.A.S.H.)

June 30, 2012 - July 9, 2025

Provided customer services, graphic design, production, equipment management, phone answering, pricing, billing, collections, sales, and installations in a multi-faceted role.