Hi, I'm Allen York Viray. I specialize in full-stack web development, VBA and macro development, data analysis, and AI chatbot automation. I enjoy creating user-friendly interfaces as well as automating complex processes to increase efficiency and reduce errors. I'm passionate about leveraging technology to solve real-world problems and improve business operations. Currently, I work with Royal Caribbean International where I develop web and desktop applications, design GUIs, manage workforce schedules, and build AI-powered chatbots. I'm always eager to learn new skills and collaborate with diverse teams to deliver impactful technology solutions.

Allen York Viray

Hi, I'm Allen York Viray. I specialize in full-stack web development, VBA and macro development, data analysis, and AI chatbot automation. I enjoy creating user-friendly interfaces as well as automating complex processes to increase efficiency and reduce errors. I'm passionate about leveraging technology to solve real-world problems and improve business operations. Currently, I work with Royal Caribbean International where I develop web and desktop applications, design GUIs, manage workforce schedules, and build AI-powered chatbots. I'm always eager to learn new skills and collaborate with diverse teams to deliver impactful technology solutions.

Available to hire

Hi, I’m Allen York Viray. I specialize in full-stack web development, VBA and macro development, data analysis, and AI chatbot automation. I enjoy creating user-friendly interfaces as well as automating complex processes to increase efficiency and reduce errors. I’m passionate about leveraging technology to solve real-world problems and improve business operations.

Currently, I work with Royal Caribbean International where I develop web and desktop applications, design GUIs, manage workforce schedules, and build AI-powered chatbots. I’m always eager to learn new skills and collaborate with diverse teams to deliver impactful technology solutions.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced
Tagalog
Advanced

Work Experience

Full-Stack Web Developer & GUI Designer at Royal Caribbean International
July 4, 2024 - June 16, 2024
Responsible for developing end-to-end web and desktop applications with modern and user-friendly interfaces. Built interactive front-end GUIs using Dash (Python), HTML/CSS, and JavaScript. Created desktop applications with wxWidgets and VBA to automate tasks and improve data handling. Integrated backend automation with Python for business logic, data processing, and Excel automation. Designed workforce scheduling systems for optimal resource allocation and balanced staffing levels to maximize productivity. Developed AI-powered chatbots using natural language processing for both customer-facing and internal support. Automated repetitive tasks to improve operational speed and reduce errors. Conducted data collection, cleaning and analysis to generate management reports and KPI insights. Delivered exceptional customer service by resolving inquiries and supporting satisfaction in a fast-paced environment.
Excel VBA Macro Developer / Billing Specialist / Reporting and Data Analyst / C++ Programmer / Customer Service Pro at Freelancer
August 1, 2023 - July 4, 2024
Designed and built Excel tools to automate processes including calculators, data merging, cleaning tools, dashboards, and trackers. Tracked expenses with categorized billing systems to monitor financial spend. Extracted, cleaned, and analyzed data from multiple platforms to support decision making. Optimized C++ code performance by profiling and understanding low-level computing resources. Provided exceptional customer support by resolving issues and ensuring positive relationships as the face of the company.
Customer Success Specialist at Transworld System Inc.
May 1, 2021 - August 31, 2022
Served as a customer success specialist responsible for managing successful customer engagements and support.

Education

Alternative Learning System at Alternative Learning System
January 1, 2013 - December 31, 2013
College Level (Not Specified Degree) at Pamantasan ng Lungsod ng Pasig
January 1, 2013 - December 31, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Travel & Hospitality, Professional Services