Available to hire
Hi, I’m Edouard Tardy, a versatile IT professional with experience in systems configuration, troubleshooting, and web development across multiple platforms. I specialize in website development and hosting, project management, and technical problem-solving, particularly in construction-adjacent industries. I enjoy working independently as well as leading teams, and I have extensive experience managing online communities and eCommerce operations.
I am passionate about optimizing technical processes and providing excellent customer support. With skills ranging from Linux server management to scripting in Node.js and Python, I am always eager to take on new challenges and keep up with the latest in technology. I look forward to connecting with others to share knowledge and contribute effectively.
Skills
Experience Level
Language
English
Fluent
French
Fluent
Work Experience
Head Website Developer at Dunes Agency
October 1, 2024 - PresentResponsible for website development, website hosting management, and registrar management for the agency based in Montreal. Oversaw projects and technical implementations to maintain and improve the agency’s online presence.
Community Manager/Owner at Cannara Biotech Inc
December 31, 2023 - July 8, 2025Managed and developed multiple brand websites including Wordpress and WIX platforms. Created and managed a public Discord community with 1000 members. Managed Shopify operations with $750k yearly sales volume, including packaging, shipping, and customer support for orders. Conducted social marketing and community management activities.
Senior Director Information Technology at Outlut Computers & Electronics Inc
July 1, 2019 - PresentMaintained and developed the company website https://outlut.com. Managed a web crawler push notification system for new product listings. Worked extensively with the Kijiji API to automate ad posting and management. Oversaw project management and performed systems/networking tasks including DNS, firewall, and cloud configurations.
Software Technician at Binatek Inc
March 31, 2020 - July 8, 2025Software technician role, details not specified in the resume.
POS Specialist at Reitmans Canada Ltée/Ltd
June 30, 2017 - July 8, 2025Supported and troubleshot POS issues across Canada. Created and managed tickets on the ticketing system. Learned POS system comprehensively to assist non-technical users efficiently. Worked in Citrix and remote environments for client support.
Information Technology Technician at Compugen Inc
June 30, 2016 - July 8, 2025On-site technician for Banque National, handling migration from XP and 8.1 systems, physical hardware replacements, backups, restores, and user support. Provided next-day support to ensure smooth transitions for first-day users. Worked across multiple locations.
Technicien (On-Site) at Hewlett Packard Enterprise
March 31, 2016 - July 8, 2025Handled Oracle deployment on production line computers for a large bread factory. Supported users impacted by new software deployment. Managed printer issues, IP changes, malware, scripting, hardware replacements, re-imaging, and remote support. Organized efficient movements between multiple factory locations to maximize ticket resolution.
Head Website Developer at Dunes Agency
October 1, 2024 - PresentResponsible for website development, website hosting management, and registrar management, ensuring smooth technical operations and project execution.
Community Manager/Owner at Cannara Biotech Inc
December 1, 2023 - July 8, 2025Resold third-party software for popular video games, managed and deployed websites on Wordpress and WIX. Utilized Linux-based OS for web servers and worked extensively with Javascript, PHP, and Python. Managed inventories across multiple web stores, conducted marketing through Reddit and Discord, and optimized margins by reducing recurrent fees. Acted as Community Manager for a Discord server with 2.5k users, managing co-admins, moderators, and security bots. Provided pre-sales and post-sales customer support and managed payment processors.
Senior Director Information Technology at Outlut Computers & Electronics Inc
October 1, 2024 - July 8, 2025Managed projects, maintained and developed the company website. Created a crawlbot for push notifications on newly uploaded products, worked with Node.js scripting environment and the Kijiji API for managing ads. Managed multiple ads with a click of a button using Python-based tools.
Web Developer & Community Manager at Cannara Biotech Inc
December 31, 2023 - July 8, 2025Managed and developed multiple brand websites using Wordpress and WIX platforms. Created and administered a public Discord community with 1000 members, including managing 70 employees. Managed Shopify store with $750k annual sales, including packaging, shipping, and customer support.
Software Technician at Binatek Inc
March 1, 2020 - July 8, 2025Responsibilities not detailed in resume.
POS Specialist at Reitmans Canada Ltée/Ltd
June 30, 2017 - July 8, 2025Supported and troubleshot POS issues across Canada. Managed ticketing system for POS hardware and software. Provided user training and troubleshooting support. Managed calls and support through various software systems.
Information Technology Technician at Compugen Inc
June 30, 2016 - July 8, 2025Provided on-site technical support for Banque National, including migration projects and hardware replacement. Responsible for drive backup/restores, report creation, and next-day support to ensure smooth operations.
Technicien (On-Site) at Hewlett Packard Enterprise
March 31, 2016 - July 8, 2025Conducted Oracle deployment on production line computers in a large factory setting. Managed user support across multiple factory locations, resolved tickets related to printers, IP changes, malware management, and hardware replacement. Performed remote support and server room maintenance.
Head Website Developer at Dunes Agency
October 1, 2024 - PresentResponsible for website development, website hosting management, and registrar management.
Community Manager/Owner at Cannara Biotech Inc
December 1, 2023 - July 8, 2025Managed and developed multiple brand websites using Wordpress and WIX. Created and managed a public Discord server with 1000 members. Managed Shopify store with $750k/year worth of sales. Handled packaging, shipping, and customer support for orders.
Software Technician at Binatek Inc
March 1, 2020 - July 8, 2025POS Specialist at Reitmans Canada Ltée/Ltd
June 1, 2017 - July 8, 2025Supported and troubleshot POS issues across Canada. Created and followed up on tickets. Learned and guided users on the POS system. Used various environments including WinXP POS and Citrix.
Information Technology Technician at Compugen Inc
June 1, 2016 - July 8, 2025On-site technician for Banque National. Managed migration from XP to Windows 8.1. Performed hardware replacements, backups, restores, and reports creation. Provided next-day support for new setups across multiple locations.
Technicien (On-Site) at Hewlett Packard Enterprise
March 1, 2016 - July 8, 2025Deployed Oracle on production line computers. Supported users affected by SAP to Oracle deployment. Managed tickets including printer issues, IP changes, malware management, and hardware replacements. Performed server room maintenance and remote support.
Education
Qualifications
Cisco Networking Academy
November 1, 2022 - December 31, 2023Cisco Networking Academy
November 1, 2022 - December 31, 2023Cisco Networking Academy
November 1, 2022 - December 1, 2023Industry Experience
Computers & Electronics, Software & Internet, Gaming, Retail, Financial Services, Manufacturing, Telecommunications, Professional Services, Wholesale & Distribution, Real Estate & Construction
Skills
Experience Level
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