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Hi, I’m Adekeye Deji Babatunde, an experienced Digital Marketing Specialist and Technical Solutions Specialist with over 6 years of experience in web design, digital marketing, and technical support. I’m passionate about creating user-friendly, visually stunning websites and optimizing marketing strategies to increase engagement and conversion rates. I love leveraging data-driven insights and emerging technologies to deliver top-notch digital experiences. I enjoy collaborating with cross-functional teams to solve complex technical problems and improve platform performance. Staying updated with the latest web design trends and cybersecurity best practices is important to me, as I aim to protect user data while driving online success. I’m always eager to take on new challenges in digital marketing and technical support roles.…Hi, I’m Adekeye Deji Babatunde, an experienced Digital Marketing Specialist and Technical Solutions Specialist with over 6 years of experience in web design, digital marketing, and technical support. I’m passionate about creating user-friendly, visually stunning websites and optimizing marketing strategies to increase engagement and conversion rates. I love leveraging data-driven insights and emerging technologies to deliver top-notch digital experiences. I enjoy collaborating with cross-functional teams to solve complex technical problems and improve platform performance. Staying updated with the latest web design trends and cybersecurity best practices is important to me, as I aim to protect user data while driving online success. I’m always eager to take on new challenges in digital marketing and technical support roles.

Adekeye Deji Babatunde

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Hi, I’m Adekeye Deji Babatunde, an experienced Digital Marketing Specialist and Technical Solutions Specialist with over 6 years of experience in web design, digital marketing, and technical support. I’m passionate about creating user-friendly, visually stunning websites and optimizing marketing strategies to increase engagement and conversion rates. I love leveraging data-driven insights and emerging technologies to deliver top-notch digital experiences. I enjoy collaborating with cross-functional teams to solve complex technical problems and improve platform performance. Staying updated with the latest web design trends and cybersecurity best practices is important to me, as I aim to protect user data while driving online success. I’m always eager to take on new challenges in digital marketing and technical support roles.…Hi, I’m Adekeye Deji Babatunde, an experienced Digital Marketing Specialist and Technical Solutions Specialist with over 6 years of experience in web design, digital marketing, and technical support. I’m passionate about creating user-friendly, visually stunning websites and optimizing marketing strategies to increase engagement and conversion rates. I love leveraging data-driven insights and emerging technologies to deliver top-notch digital experiences. I enjoy collaborating with cross-functional teams to solve complex technical problems and improve platform performance. Staying updated with the latest web design trends and cybersecurity best practices is important to me, as I aim to protect user data while driving online success. I’m always eager to take on new challenges in digital marketing and technical support roles.

Available to hire

Hi, I’m Adekeye Deji Babatunde, an experienced Digital Marketing Specialist and Technical Solutions Specialist with over 6 years of experience in web design, digital marketing, and technical support. I’m passionate about creating user-friendly, visually stunning websites and optimizing marketing strategies to increase engagement and conversion rates. I love leveraging data-driven insights and emerging technologies to deliver top-notch digital experiences.

I enjoy collaborating with cross-functional teams to solve complex technical problems and improve platform performance. Staying updated with the latest web design trends and cybersecurity best practices is important to me, as I aim to protect user data while driving online success. I’m always eager to take on new challenges in digital marketing and technical support roles.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Technical Solutions Specialist at Sutherland Global Services

June 1, 2024 - Present

Delivered expert technical assistance to more than 50 users daily across streaming and fantasy sports platforms, ensuring seamless playback during peak usage. Collaborated with engineering teams to identify and resolve application glitches, decreasing escalated support tickets by 30%. Worked with cross-functional teams to relay user feedback and technical insights, boosting customer satisfaction ratings by 25%. Instituted proactive performance analyses and root cause evaluations to facilitate continuous improvements, reducing recurring issues by 28%. Conducted consultations with users to diagnose and resolve technical problems efficiently. Created and maintained a detailed knowledge base to empower users and reduce support ticket volumes. Played key roles in managing major platform outages by coordinating rapid service restoration and effective user communication. Consistently achieved high customer satisfaction scores and streamlined troubleshooting processes to reduce ticket resoluti

Digital Marketing Specialist at Supermart Express Services Limited

August 31, 2023 - July 9, 2025

Designed, developed, and maintained the online grocery store’s website and mobile applications, ensuring clean, efficient code for front-end and back-end systems. Collaborated with UX/UI designers for a seamless user experience. Maintained 99.99% platform availability by monitoring performance and swiftly resolving issues. Oversaw e-commerce platform integration with payment gateways and inventory systems for smooth operation. Developed cybersecurity policies and procedures, conducted audits and vulnerability assessments, and educated staff on best practices, decreasing security incidents by 60%. Analyzed customer data and sales trends to generate actionable insights and improve processes. Achieved system downtime reduction by 40%, improved website load speed by 30%, which led to a 15% increase in conversion rates, and cut cloud infrastructure expenses by 20%.