Donghyun Lee (Daniel)

Monitored and documented quality metrics including monthly scrap rates from facility and suppliers, conducted inspections, and maintained accurate material records. Investigated production issues using analytical approaches similar to debugging software, performing root cause analysis and implementing corrective actions that improved product quality and reduced defects. Applied data analysis skills to identify patterns in recurring defects leading to long-term process improvements and fewer quality escapes. Utilized structured problem-solving techniques such as 5 Whys to resolve complex quality issues.

Monitored and documented quality metrics, including monthly scrap rates from the facility and suppliers. Conducted inspections and maintained accurate material records. Investigated production issues using analytical approaches similar to debugging software, conducted root cause analysis and implemented corrective actions that improved product quality and reduced defects. Leveraged data analysis skills to identify patterns in recurring defects, leading to long-term process improvements and fewer quality escapes. Applied structured problem-solving techniques such as 5 Whys to resolve complex quality issues.

Developed and implemented a custom ordering system using Google Docs and Google APIs that automated a 4-hour daily manual process, reduced order errors, and enabled real-time order tracking for customers. Created a data management solution to organize business metrics including expenditures, profits, and customer information enabling data-driven decision making. Designed and implemented a lead management system that organized inbound leads from multiple digital channels, which increased sales-qualified leads by 30% month over month.