I am a goal-driven UX/UI designer with a strong background in marketing, sales, and product collaboration. I specialize in designing responsive, user-centered experiences that simplify workflows, reduce friction, and support real-world decision-making. I am skilled in Figma, prototyping, usability testing, and design systems with a strong focus on accessibility and mobile-first design. I am passionate about helping users feel confident, capable, and in control of the tools they use every day. I continuously iterate to enhance usability and ensure that designs are practical and user-friendly, supporting both stakeholders and end users alike.

Charles Lewis

I am a goal-driven UX/UI designer with a strong background in marketing, sales, and product collaboration. I specialize in designing responsive, user-centered experiences that simplify workflows, reduce friction, and support real-world decision-making. I am skilled in Figma, prototyping, usability testing, and design systems with a strong focus on accessibility and mobile-first design. I am passionate about helping users feel confident, capable, and in control of the tools they use every day. I continuously iterate to enhance usability and ensure that designs are practical and user-friendly, supporting both stakeholders and end users alike.

Available to hire

I am a goal-driven UX/UI designer with a strong background in marketing, sales, and product collaboration. I specialize in designing responsive, user-centered experiences that simplify workflows, reduce friction, and support real-world decision-making. I am skilled in Figma, prototyping, usability testing, and design systems with a strong focus on accessibility and mobile-first design.

I am passionate about helping users feel confident, capable, and in control of the tools they use every day. I continuously iterate to enhance usability and ensure that designs are practical and user-friendly, supporting both stakeholders and end users alike.

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Experience Level

Expert
Expert
Intermediate
Intermediate

Work Experience

Sales Operations at Ski Santa Fe
January 1, 2023 - Present
Improved on-mountain guest flow by identifying communication gaps across multiple departments. Designed internal and external promotional materials to support updated service UX on web and print channels. Acted as a cross-department liaison aligning stakeholder feedback with real-time service optimization.
Account Executive, Mobile Expert at T-Mobile
December 31, 2023 - July 9, 2025
Partnered with B2B clients in construction, healthcare, and non-profits to implement scalable enterprise solutions. Led system onboarding, aligned product features with user behaviors, and ensured long-term adoption. Created sales collateral using Salesforce, Outreach, and design tools supporting product engagement.
Small Business Associate at Good Grabs
December 31, 2020 - July 9, 2025
Designed and tested ecommerce listings on Amazon and eBay to improve buyer clarity and visual consistency. Built workflows for inventory, pricing, and user messaging, streamlining back-end UX for sellers.
Retail Sales Manager & Consultant at AT&T
December 31, 2018 - July 9, 2025
Piloted 'Store of the Future' UX concepts including spatial layout, digital signage, and interactive displays. Led teams and gathered customer insights contributing to improvements in AT&T’s sales portal and retail design tools. Recognized for consultative selling and cross-functional strategy, earning the 2013 Pinnacle Award.
Graphic Web Designer at Wine Circle Imports
January 1, 2025 - Present
Designed print and digital assets including shelf talkers and signage for vineyard promotions. Created modular templates and exported SVG-ready assets using Adobe InDesign. Balanced brand consistency while customizing assets for multiple product lines.
Sales Operations & Visual Design at Ski Santa Fe
December 31, 2025 - August 8, 2025
Streamlined guest services by identifying UX gaps across departments. Designed wayfinding materials and updated digital assets for seasonal services. Collaborated cross-functionally to align UX improvements with real-time feedback.
B2B Account Executive at T-Mobile US
December 31, 2023 - August 8, 2025
Led adoption of mobile solutions for business clients by aligning tech features to user needs. Produced collateral and product demos using Salesforce and Adobe tools. Supported end-to-end onboarding and ongoing platform engagement.
E-commerce UX Associate at Good Grabs
December 31, 2020 - August 8, 2025
Developed consistent product listings and optimized back-end workflows. Tested layout variations and messaging for clarity and conversion.
Retail Sales Manager / Consultant at AT&T
December 31, 2018 - August 8, 2025
Piloted 'Store of the Future' UX concepts using digital signage and layout testing. Led a top-performing team integrating customer insights into UI feedback loops. Earned multiple national sales awards including the Pinnacle award in 2013.

Education

Certificate in UX/UI Design at Rice University – Glasscock School of Continuing Studies
January 1, 2024 - December 31, 2025
Bachelor of Business Administration at University of Louisiana, Monroe
January 1, 2006 - December 31, 2009

Qualifications

UX/UI Design Certification
July 2, 2024 - January 8, 2025
Rice University — Glasscock School of Continuing Studies

Industry Experience

Non-Profit Organization, Retail, Telecommunications, Travel & Hospitality, Gaming, Consumer Goods