I am dedicated to providing exceptional support to help business thrive and grow. Whether it’s managing administrative duties, social media marketing, or assisting with financial tasks. I am committed to delivering excellence and ensuring client satisfaction. I am a detail-oriented enthusiast on a quest for accuracy, eager to engage in projects that challenge my boundaries and my fuel my sense of purpose. Despite my lack of experience, I can confidently assure you of my strong communication abilities. I am well-organized and can effectively manage my time for your needs, even considering our different time zones. I have specific tools at my disposal to assist you with your business. I am flexible and can easily adapt t various situations. As a professional, I guarantee that your data will remain confidential. Let’s connect and discuss how I can contribute to your success as Virtual Assistant. I look forward to the opportunity to work together and make a positive impact on your business

Ressamae A. Baril

I am dedicated to providing exceptional support to help business thrive and grow. Whether it’s managing administrative duties, social media marketing, or assisting with financial tasks. I am committed to delivering excellence and ensuring client satisfaction. I am a detail-oriented enthusiast on a quest for accuracy, eager to engage in projects that challenge my boundaries and my fuel my sense of purpose. Despite my lack of experience, I can confidently assure you of my strong communication abilities. I am well-organized and can effectively manage my time for your needs, even considering our different time zones. I have specific tools at my disposal to assist you with your business. I am flexible and can easily adapt t various situations. As a professional, I guarantee that your data will remain confidential. Let’s connect and discuss how I can contribute to your success as Virtual Assistant. I look forward to the opportunity to work together and make a positive impact on your business

Available to hire

I am dedicated to providing exceptional support to help business thrive and grow. Whether it’s managing administrative duties, social media marketing, or assisting with financial tasks. I am committed to delivering excellence and ensuring client satisfaction. I am a detail-oriented enthusiast on a quest for accuracy, eager to
engage in projects that challenge my boundaries and my fuel my sense of purpose.

Despite my lack of experience, I can confidently assure you of my strong communication abilities. I am well-organized and can effectively manage my time
for your needs, even considering our different time zones. I have specific tools
at my disposal to assist you with your business. I am flexible and can easily
adapt t various situations. As a professional, I guarantee that your data will
remain confidential.

Let’s connect and discuss how I can contribute to your success as Virtual Assistant.
I look forward to the opportunity to work together and make a positive
impact on your business

See more

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Intermediate

Work Experience

Customer Service Representative at TaskUS
December 31, 2022 - July 10, 2025
Provided support to customers via phone, email, and chat, handling over 50-60 inquiries daily. Resolved issues promptly, achieving a customer satisfaction rate of 98%. Assisted in training new team members on customer service protocols and software usage. Developed and maintained knowledge of products and services to effectively assist customers.
Social Media Manager | Graphic Designer
February 28, 2023 - July 10, 2025
Helped the owner with their desired designs and projects.
Utility and Telecommunications Billing Analyst at IntouxcCX Conservice
February 1, 2023 - Present
Analyzed utility billing data to identify trends in customer usage and payment patterns, leading to a 25% increase in timely payments through targeted outreach strategies. Provided real-time insights into billing performance metrics and improved decision-making for management. Collaborated with cross-functional teams to streamline the billing process, reducing billing cycle times and enhancing customer satisfaction. Checked discrepancies in customer’s bills.
Customer Service Representative at TaskUS
December 31, 2022 - July 28, 2025
Provided support to customers via phone, email, and chat. Handled over 50-60 inquiries daily. Resolved issues promptly, achieving a customer satisfaction rate of 98%. Assisted in training new team members on customer service protocols and software usage. Developed and maintained knowledge of products and services to effectively assist customers.
Customer Service Representative at Afni
February 28, 2023 - July 28, 2025
Managed inbound and outbound calls, ensuring compliance with company policies. Achieved and consistently exceeded performance metrics, including call handling time and first-call resolution rates. Utilized CRM software to track customer interactions and follow up on outstanding issues. Collaborated with cross-functional teams to improve processes and enhance customer experience.
Utility and Telecommunications Billing Analyst at IntoucxCX Conservice
February 1, 2023 - Present
Analyzed utility billing data to identify trends in customer usage and payment patterns, leading to a 25% increase in timely payments through targeted outreach strategies. Provided real-time insights into billing performance metrics and improved decision-making for management. Collaborated with cross-functional teams to streamline the billing process, reducing billing cycle times and enhancing customer satisfaction. Checked discrepancies in customer’s bills.

Education

Bachelor of Science at Our Lady of Fatima University
January 1, 2020 - December 31, 2022
High School Diploma at Our Lady of Fatima University
January 1, 2018 - December 31, 2020
Bachelor of Science at Our Lady of Fatima University
January 1, 2020 - December 31, 2022
High School Diploma at Our Lady of Fatima University
January 1, 2018 - December 31, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Telecommunications, Energy & Utilities, Professional Services, Financial Services, Consumer Goods

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Hire a Social Media Manager

We have the best social media manager experts on Twine. Hire a social media manager in Quezon City today.