I am an experienced Digital Marketing Project Manager and Tour Operations Specialist with a strong background in organizing and managing customized campaigns and trips. I have successfully executed over 50 digital campaigns using social media and Google Ads, delivering measurable results and building trust-based customer relationships. My expertise includes rigorous budget planning, AI-driven campaign optimization, and strategic advice on branding and search campaigns. In addition to my marketing skills, I have organized over 200 trips with tailored travel proposals, visa procurement, and smooth coordination with international agencies and airlines. I am passionate about traveling, discovering local cultures, and continuously learning new languages to better connect with diverse clients and colleagues.

Miria M Bošnjak

I am an experienced Digital Marketing Project Manager and Tour Operations Specialist with a strong background in organizing and managing customized campaigns and trips. I have successfully executed over 50 digital campaigns using social media and Google Ads, delivering measurable results and building trust-based customer relationships. My expertise includes rigorous budget planning, AI-driven campaign optimization, and strategic advice on branding and search campaigns. In addition to my marketing skills, I have organized over 200 trips with tailored travel proposals, visa procurement, and smooth coordination with international agencies and airlines. I am passionate about traveling, discovering local cultures, and continuously learning new languages to better connect with diverse clients and colleagues.

Available to hire

I am an experienced Digital Marketing Project Manager and Tour Operations Specialist with a strong background in organizing and managing customized campaigns and trips. I have successfully executed over 50 digital campaigns using social media and Google Ads, delivering measurable results and building trust-based customer relationships. My expertise includes rigorous budget planning, AI-driven campaign optimization, and strategic advice on branding and search campaigns.

In addition to my marketing skills, I have organized over 200 trips with tailored travel proposals, visa procurement, and smooth coordination with international agencies and airlines. I am passionate about traveling, discovering local cultures, and continuously learning new languages to better connect with diverse clients and colleagues.

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Language

German
Fluent
English
Advanced
French
Intermediate
Spanish; Castilian
Beginner
Croatian
Fluent

Work Experience

Digital Marketing Project Manager at Match Communications GmbH
September 30, 2024 - July 10, 2025
Managed over 50 digital campaigns on social media and Google Ads with tailored solutions delivering measurable results. Focused on impactful actions targeting specific groups and achieved proven customer satisfaction and increased order backlog. Built strong, trust-based customer relationships while rigorously planning budgets and advising customers. Utilized AI-driven optimization for campaign elements and provided strategic advice on branding and search campaigns.
Digital Marketing Project Manager at Hut.ch AG
July 31, 2023 - July 10, 2025
Implemented numerous digital campaigns on social media and Google Ads, delivering tailored solutions consistently yielding measurable outcomes. Strengthened client relationships, increased satisfaction, and managed order backlogs effectively.
Digital Marketing Project Manager at Teleperformance
July 31, 2025 - July 10, 2025
Coordinated digital marketing campaigns in Barcelona with a focus on social media and Google Ads platforms to optimize customer engagement and campaign success.
Tour Operations Specialist at Bischofberger Travel agency
November 30, 2020 - July 10, 2025
Organized and managed over 200 trips, providing tailored travel proposals to meet high-customized requests. Planned trips using state-of-the-art booking systems, managed invoices and budgets, and created precise documentation with detailed travel guidelines. Ensured seamless interaction with transnational agencies and airlines, and handled visa procurement to ensure smooth travel experiences.
Digital Marketing Project Manager at Match Communications GmbH
September 30, 2024 - July 14, 2025
Managed digital marketing strategies including conceptualization and management of Google Ads campaigns, programmatic ad campaigns with AI support, and social media campaigns across Facebook, Instagram, LinkedIn, and TikTok. Implemented email marketing campaigns with automation and personalized content. Used web tracking and analytics tools for visitor analysis and customer journey mapping, along with IP tracking and predictive analytics to optimize marketing actions. Managed content management systems to maintain digital identity and corporate branding across channels. Demonstrated expertise in digital media marketing, delivered consistent performance, and contributed ideas for campaign development.
Digital Marketing Project Manager at Hut.ch AG
July 31, 2023 - July 14, 2025
Executed over 50 digital campaigns on social media and Google Ads. Delivered tailored marketing solutions that resulted in measurable results, targeted impactful actions for specific groups, achieved proven customer satisfaction, and contributed to increased order backlog. Built and maintained strong, trust-based customer relationships while rigorously planning budgets, advising customers, setting up and analyzing key campaign KPIs, and strategically advising on branding and search campaigns.
Tour Operations Specialist at Bischofberger Travel agency
November 30, 2020 - July 14, 2025
Organized and managed over 200 trips including tailored travel proposals for highly customized requests. Planned trips using state-of-the-art booking systems, managed invoices and budget, created precise documentation with detailed travel guidelines, facilitated seamless interaction with transnational agencies and airlines, and ensured expertise in visa procurement for smooth travel experiences.
Digital Marketing Project Manager at Match Communications GmbH
September 30, 2024 - August 6, 2025
Managed and executed more than 50 digital campaigns on social media and Google Ads, providing tailored campaign solutions consistently delivering measurable results. Focused on impactful actions targeting specific groups which led to proven customer satisfaction and increased order backlog. Built and maintained strong, trust-based customer relationships. Key responsibilities included rigorous budget planning, campaign KPI analysis, AI-driven optimization of campaign elements, strategic advertising advice, and fostering a collaborative mindset with knowledge sharing.
Digital Marketing Project Manager at Hut.ch AG
July 31, 2023 - August 6, 2025
Led digital marketing projects focusing on social media and Google Ads campaigns. Delivered tailored advertising campaigns with measurable success and contributed to client satisfaction and increased order backlog. Responsibilities included detailed budget planning, campaign KPI setup and analysis, and collaborative strategic consultation on branding and performance marketing.
Digital Marketing Project Manager at Teleperformance
July 31, 2025 - August 6, 2025
Handled digital marketing projects involving social media and Google Ads campaigns in the Barcelona office. Focused on performance marketing with customized solutions and maintained customer satisfaction through trust-based relationships. Participated in budget management, KPI analysis, and AI-driven campaign optimization.
Tour Operations Specialist at Bischofberger Travel Agency
November 30, 2020 - August 6, 2025
Organized and managed over 200 trips, providing tailored travel proposals for highly customized requests. Utilized advanced booking systems for trip planning, managed invoices and budgets, created precise travel documentation including detailed guidelines, and coordinated seamlessly with transnational agencies and airlines. Expert in visa procurement to ensure smooth travel experiences for clients.

Education

Diploma at International School of Tourism (IST), Zurich
January 1, 2019 - December 31, 2021
Kindergarten Education Studies at Pedagogical University, Schaffhausen
September 1, 2016 - August 31, 2017
Tourism Management Diploma at International School of Tourism (IST), Zurich
January 1, 2019 - December 31, 2021
Kindergarten Education Studies at Pedagogical University, Schaffhausen
September 1, 2016 - August 31, 2017
Tourism Management Diploma at International School of Tourism (IST), Zurich
January 1, 2019 - December 31, 2021
Kindergarten Education Studies at Pedagogical University, Schaffhausen
September 1, 2016 - August 31, 2017

Qualifications

Business English Certificate Higher (Grade C, C1)
June 1, 2021 - August 19, 2021

Industry Experience

Travel & Hospitality, Professional Services, Retail, Media & Entertainment, Software & Internet, Education