Available to hire
Hi, I’m Vivek Singh. With over 14 years of experience in designing and optimizing scalable web applications, I specialize in Java, Spring Boot, and Cloud Native architectures. I’ve had the opportunity to lead high-performing teams and work with cutting-edge technologies like Kubernetes and GCP.
I love working on complex technical solutions and managing high-traffic platforms. Mentoring junior developers and improving team productivity is something I am passionate about. I’m always eager to learn and adapt in this fast-evolving tech landscape.
Language
English
Fluent
German
Intermediate
Work Experience
SOFTWARE DEVELOPMENT ENGINEER 2 at LIVEPERSON
February 2, 2025 - July 10, 2025Implemented OAuth 2.0 for centralized authentication, designed and deployed real-time monitoring frameworks, engineered Multi-CometD support for Cobrowse to enhance customer satisfaction, established automated deployment testing workflows, built CI/CD pipelines integrating TeamCity, JFrog Docker Registry, and Kubernetes, and mentored junior developers to accelerate onboarding and improve productivity.
STAFF ENGINEER at 6THSTREET.COM
January 1, 2023 - July 10, 2025Designed and implemented a high-availability Order Management Bridge centralizing operations and reducing manual updates by 90%, engineered a real-time inventory management system improving accuracy by 80%, built a low-latency Price Management System boosting flash sale performance by 50%, developed a Catalogue Management System enhancing accuracy by 80%, led development of an Influencer Sales Platform increasing customer engagement by 25%, built scalable CI/CD pipelines improving workflow efficiency, and migrated services to AWS cutting costs by 30%.
TECHNICAL LEAD at 247.AI
September 1, 2020 - July 10, 2025Developed and deployed a sandbox chat platform enabling enterprise client feature testing and onboarding acceleration, built Hours of Operation tracking service enhancing billing accuracy, implemented security patch updates, revamped incident management workflows improving efficiency by 70%, led Omni Channel Chat Platforms and Incident Management teams ensuring system reliability, worked onsite with clients to drive architectural improvements, received multiple awards for innovation and leadership, and onboarded engineers to scale the team.
SENIOR SOFTWARE ENGINEER at SAP LABS R&D
August 1, 2018 - July 10, 2025Developed backend functionality for SAP’s AFARIA mobile device management platform, built and deployed RESTful APIs supporting over 1,000 enterprise users, led migration from monolithic to microservices architecture, optimized mobile app build times reducing from 30 to 5 minutes, contributed to Incident Management for resolving high-priority production issues, served as Scrum Master increasing sprint efficiency by 80%, represented SAP Labs at international tech events, and received multiple spot awards.
SOFTWARE ENGINEER at IBM INDIA PVT. LTD
July 1, 2012 - July 10, 2025Designed and developed internal tools using object-oriented principles, resolved critical data bugs and implemented backend enhancements, contributed to full development lifecycles from requirement gathering to deployment, gaining hands-on experience with system design and client-focused features.
SOFTWARE DEVELOPMENT ENGINEER 2 at LIVEPERSON
February 2, 2025 - July 10, 2025Implemented OAuth 2.0 for centralized authentication enhancing security and enterprise onboarding. Designed a monitoring framework tracking key business metrics reducing inefficiencies by 30%. Engineered Multi-CometD support for real-time collaboration, retaining major clients and boosting satisfaction. Established automated deployment testing workflows increasing release confidence. Built CI/CD pipeline integrating TeamCity, JFrog Docker Registry, and Kubernetes for streamlined deployments. Mentored junior developers to accelerate onboarding and improve productivity.
STAFF ENGINEER at 6THSTREET.COM
January 1, 2023 - July 10, 2025Designed high-availability Order Management Bridge using IBM Sterling, ActiveMQ, Java, Spring Boot, and SQL, reducing manual updates by 90%. Engineered real-time inventory management system for 10,000+ SKUs, improving accuracy by 80%. Built low-latency Price Management System boosting flash sale performance by 50%. Developed Catalogue Management System improving catalogue accuracy by 80%. Led development of Influencer Sales Platform increasing customer engagement by 25%. Built scalable CI/CD pipeline and mentored DevOps team improving workflow and reducing deployment cycles. Migrated services to AWS, cutting costs by 30% and improving scalability.
TECHNICAL LEAD at 247.AI
September 1, 2020 - July 10, 2025Developed sandbox chat platform enabling enterprise client feature testing, accelerating onboarding by 30%. Built Hours of Operation tracking service increasing billing accuracy. Implemented critical security patches ensuring compliance. Revamped incident management workflows improving L2 support efficiency by 70%. Led Omni Channel Chat Platforms and L3 Incident Management teams ensuring system reliability. Worked onsite at San Jose office collaborating with clients on architectural and business alignment. Received multiple awards for innovation, delivery, and leadership. Conducted technical interviews and onboarded engineers.
SENIOR SOFTWARE ENGINEER at SAP LABS R&D
August 1, 2018 - July 10, 2025Developed backend functionality for SAP's AFARIA platform contributing to system stability. Built and deployed RESTful APIs supporting 1000+ enterprise users. Led migration from monolithic server to microservices enhancing modularity and scalability. Optimized CI/CD pipelines reducing mobile app build times from 30 to 5 minutes. Contributed to Incident Management Team resolving high-priority production issues. Served as Scrum Master improving sprint efficiency by 80%. Represented SAP at global tech events showcasing enterprise mobility and cloud solutions. Received multiple spot awards and assisted in hiring.
SOFTWARE ENGINEER at IBM INDIA PVT. LTD
July 1, 2012 - July 10, 2025Designed and developed internal tools such as Data Migration Tool and Seat Occupancy Module using object-oriented principles. Resolved critical bugs and implemented backend enhancements following structured debugging and client escalation protocols. Participated in full development lifecycle including requirements gathering and deployment, gaining experience in system design and client-focused feature implementation.
Education
Master of Technology at IIIT Hyderabad
April 1, 2008 - April 30, 2010Bachelor of Technology at JNTU Hyderabad
April 1, 2004 - April 30, 2008Master of Technology at IIIT Hyderabad
April 1, 2008 - April 1, 2010Bachelor of Technology at JNTU Hyderabad
April 1, 2004 - April 1, 2008Qualifications
Industry Experience
Software & Internet, Retail, Professional Services, Media & Entertainment, Computers & Electronics
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