Available to hire
I am passionate about delivering exceptional service and quality experiences. I believe in building strong networks to help you through all areas of life. I’m proactive, passionate, and savvy, with a keen eye for detail and excellent communication skills.
I thrive on effective time management and am skilled at juggling multiple tasks, whether working independently or collaboratively within a team. I enjoy taking on challenges that allow me to support improvements and contribute to the success of any project.
Experience Level
Language
English
Fluent
Work Experience
Office Administrator at JB HIFI
August 1, 2022 - PresentA result orientated Office Administrator, with a proven track record in streamlining operations, ensuring compliance and providing exceptional customer service. Adept at managing diverse administrative tasks including daily cash count and balancing, preparation of daily bank deposit, reviewing refunds and banking concerns, processing payroll timesheets, maintaining employee records, onboarding and offboarding staff, managing store expenses, data entry and record keeping, proficiency in Microsoft Office 365, maintaining confidentiality, overseeing office and store maintenance with adherence to health and safety protocols, managing inventory of office and merchandising stationery, and collaborating with operational staff to streamline invoice processing.
Timing Technician at THE TIMING WIZARDS
October 1, 2022 - PresentResponsible for recording the times of athletes during sporting events, operating and maintaining timing equipment, creating event webpages including ticket portals and automated emails, chip programming and allocation, proficient with timing systems software like Event Wizards Online, SQL, RaceTec, skilled in data collection and processing for official race results, interacting with athletes and event organizers, and working independently and in teams to achieve event objectives.
Optical Assistant / Dispenser at Specsavers
August 31, 2022 - July 10, 2025Provided genuine eye care to customers by identifying needs, assisting with frame and lens selections, interpreting optical prescriptions, understanding eye anatomy and optical technology, using the Socrates Program including diary management, supporting and assisting team members in supervisory roles, driving brand awareness and merchandising, responsible for opening and closing procedures including banking and housekeeping, minor glasses repairs and adjustments.
Guest Services Manager / Front Office Supervisor at Quest Serviced Apartments, Melbourne CBD
July 31, 2018 - July 10, 2025Managed front office operations including staff training and management, supervisory administrative duties, customer complaint resolution, banking reconciliation, stock orders, debtor management, conference and catering organization, social media administration, assisting with apartment refurbishments and liaising with contractors, and implementing process improvements alongside the General Manager.
Guest Services Agent / Front Office Receptionist at Quest Serviced Apartments, Albury
August 31, 2014 - July 10, 2025Welcomed guests, assigned rooms, issued keys, collected payments, coordinated housekeeping and transport, provided local knowledge and recommendations, processed bookings and managed cash and invoicing, used property management system RMS versions 7-9, promoted and sold accommodation, performed occasional maintenance, and assisted with housekeeping duties including cleaning.
Casual Retail Assistant & Weekend Manager at Sportsco
February 28, 2013 - July 10, 2025Performed retail assistant duties and managed weekend operations.
Customer Liaison / Door Security at WOW Sight & Sound
March 31, 2012 - July 10, 2025Handled customer liaison and door security duties.
Casual Retail Assistant & Weekend Manager at Nolan Brothers Sports & Fitness
February 28, 2012 - July 10, 2025Managed weekend retail duties and general retail assistant functions.
OFFICE ADMINISTRATOR at JB HIFI
August 1, 2022 - PresentA result orientated Office Administrator, with a proven track record in streamlining operations, ensuring compliance and providing exceptional customer service. Managed daily cash counts and bank deposits, handled refund reviews including CCTV footage. Processed payroll timesheets, maintained employee records, supported process improvements such as onboarding/offboarding staff. Reconciled store expenses and maintained record-keeping and regulatory compliance. Proficient in Microsoft Office 365 and collaborated with staff to improve invoice processing, while overseeing workplace health and safety and inventory management.
TIMING TECHNICIAN at THE TIMING WIZARDS
October 1, 2022 - PresentResponsible for recording athlete times at sporting events using various timing systems. Created online event webpages including waivers and ticket portals. Handled chip programming and event form design. Proficient in operating and troubleshooting timing systems like Event Wizards Online, SQL, RaceTec, and RaceTec Toolkit. Managed data collection, processing, and analysis to ensure accuracy in generating official race results. Maintained effective communication with athletes, organizers, and announcers, working independently and as a team member.
OPTICAL ASSISTANT / DISPENSER at Specsavers
August 31, 2022 - July 10, 2025Provided genuine eye care by identifying customer needs and ensuring satisfaction. Assisted with frame and lens selections, dispensed complex lenses, interpreted optical prescriptions. Used Socrates Program including diary management. Supported team members in a supervisory role, drove brand awareness, handled opening and closing procedures including banking, performed minor glasses repairs and adjustments, and maintained stock merchandising.
GUEST SERVICES MANAGER / FRONT OFFICE SUPERVISOR at Quest Serviced Apartments, Melbourne CBD
July 31, 2018 - July 10, 2025Trained and managed staff, supervised administration and clerical duties, addressed customer complaints and queries. Performed banking reconciliation, stock orders, debtors management, and accounts receivable. Assisted in staff rostering and productivity oversight. Implemented new manuals and memos, organized conference and catering setups, handled social media administration and content creation. Assisted General Manager with refurbishments and contractor liaison, and implemented processes and procedures for smoother operations.
GUEST SERVICES AGENT / FRONT OFFICE RECEPTIONIST at Quest Serviced Apartments, Albury
August 31, 2014 - July 10, 2025Welcomed guests with professional demeanour, assigned rooms, issued keys, collected payments. Coordinated housekeeping and transport providers, provided local recommendations. Used RMS Property Management System and Microsoft Office tools. Promoted accommodation sales, handled cash and petty cash reports, maintained electronic devices, housekeeping duties, and reservation management through email and phone.
CASUAL RETAIL ASSISTANT & WEEKEND MANAGER at Sportsco
February 28, 2013 - July 10, 2025Performed retail assistant duties including customer service and weekend management responsibilities.
CUSTOMER LIAISON / DOOR SECURITY at WOW Sight & Sound
March 31, 2012 - July 10, 2025Provided customer liaison and door security services.
CASUAL RETAIL ASSISTANT & WEEKEND MANAGER at Nolan Brothers Sports & Fitness
February 29, 2012 - July 10, 2025Assisted with retail duties and weekend management responsibilities.
Education
CERT IV at International School of Colour & Design
January 1, 2015 - December 31, 2015Year 12 High School Diploma at Albury High School
January 1, 2007 - December 31, 2007CERT IV at International School of Colour & Design
January 1, 2015 - December 31, 2015YEAR 12 HIGH SCHOOL at Albury High School
January 1, 2007 - December 31, 2007Qualifications
CERT IV IN DESIGN
January 1, 2015 - December 31, 2015Full Manual Drivers’ License
January 11, 2030 - July 10, 2025Basic Freediving License & First Aid Water Rescue PADI Certified
January 11, 2030 - July 10, 2025CERT IV IN DESIGN
January 1, 2015 - December 31, 2015Full Manual Drivers’ License
January 11, 2030 - July 10, 2025Basic Freediving License & First Aid Water Rescue PADI Certified
January 11, 2030 - July 10, 2025Industry Experience
Retail, Travel & Hospitality, Consumer Goods, Professional Services
Experience Level
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