Available to hire
Hi, I’m Zachary Miller, a passionate and dynamic cloud engineer with a solid foundation in software engineering. I specialize in building scalable cloud infrastructures, full stack development, and quickly resolving technical issues across platforms. I love collaborating with diverse teams to enhance system reliability and optimize backend services.
I graduated with a B.S. in Software Engineering from Iowa State University and have since been honing my skills working in Azure cloud environments, software development for staffing services, and IT support roles within healthcare. Outside of work, I enjoy snowboarding, hiking, playing basketball, and I’m a multi-instrumentalist.
Skills
Language
English
Fluent
Spanish; Castilian
Advanced
Work Experience
Cloud Engineer at NICE Systems
December 1, 2023 - PresentDevelop and maintain production-grade web applications and internal tools using JavaScript and modern frontend frameworks, enhancing operational visibility and customer-facing features. Contribute to scaling and optimizing distributed systems across Azure-based cloud infrastructure, ensuring high availability, fault tolerance, and efficient resource utilization. Collaborate with engineering and support teams to triage complex issues across environments, analyze logs and telemetry, and deploy targeted fixes or performance improvements. Implement infrastructure-as-code and automate deployment workflows using Azure-native tools and scripts, contributing to a smoother release pipeline and reduced manual overhead. Participate in architecture discussions, performance profiling, and incident response workflows, providing input on system design and long-term scalability.
Software Engineer at Express Employment Professionals
September 1, 2023 - PresentCollaborate with a high-performing technical team to drive efficient development of a resume parser product to streamline and reduce workloads for employees at a staffing services industry branch. Innovate and develop solutions to automate resume-to-job description comparisons and implement features such as single document comparison, search, keyword sorting, mass compare, and sorting thousands of files. Styled the software using CSS and packaged software into executable (.EXE) format. Demonstrated strong knowledge of Git, Python, PyQt5, PyInstaller, OCR libraries, and CSS. Adapted to quickly changing priorities in a fast-paced, deadline-driven environment. Gathered and documented requirements from cross-functional staff to strengthen product value.
IT Technician at Advent Health Group
September 1, 2023 - PresentSupports hospital operations by efficiently troubleshooting and resolving hardware-related and technical issues from basic to advanced complexity. Provides on-call IT support as needed, demonstrating flexibility in responding to unplanned issues beyond established hours. Employs strong customer service skills to assist staff with technical problems, directly contributing to optimal network performance and efficiency.
Cloud Engineer at NICE Systems
December 1, 2023 - PresentDevelop and maintain production-grade web applications and internal tools using JavaScript and modern frontend frameworks, enhancing operational visibility and customer-facing features. Contribute to scaling and optimizing distributed systems across Azure-based cloud infrastructure, ensuring high availability, fault tolerance, and efficient resource utilization. Collaborate with engineering and support teams to triage complex issues across environments, analyze logs and telemetry, and deploy targeted fixes or performance improvements. Implement infrastructure-as-code and automate deployment workflows using Azure-native tools and scripts, contributing to a smoother release pipeline and reduced manual overhead. Participate in architecture discussions, performance profiling, and incident response workflows, providing input on system design and long-term scalability.
Software Engineer at Express Employment Professionals
September 1, 2023 - PresentCollaborate with a high-performing technical team to drive the efficient development of a resume parser product to streamline and reduce workloads for employees in the staffing services industry. Innovate and develop a solution to automate resume comparisons with job descriptions and implement features such as single document comparison, search functionality, keyword sorting, mass comparison, and file sorting. Styled the software with CSS and packaged it into executable (.EXE) files. Demonstrated strong knowledge of Git, Python, PyQt5, PyInstaller, OCR Libraries, and CSS. Adapted to quickly changing priorities within a fast-paced, deadline-driven environment. Gathered and documented requirements from cross-functional staff to strengthen the product’s value.
IT Technician at Advent Health Group
September 1, 2023 - PresentSupported hospital operations by efficiently troubleshooting and resolving hardware and technical issues ranging from basic to advanced complexity. Provided on-call IT support as needed, demonstrating flexibility and responsiveness to unplanned technical issues outside of regular working hours. Employed strong customer service skills while supporting staff members, directly contributing to optimal network performance and efficiency.
Education
Bachelor of Science at Iowa State University
January 1, 2019 - August 31, 2023Bachelor of Science at Iowa State University
January 1, 2020 - August 31, 2023Qualifications
Phi Sigma Pi National Honors Fraternity
January 11, 2030 - July 10, 2025State Commendation of Biliteracy in Spanish
January 11, 2030 - July 10, 2025Phi Sigma Pi National Honors Fraternity
January 11, 2030 - July 10, 2025State Commendation of Biliteracy in Spanish
January 11, 2030 - July 10, 2025Industry Experience
Software & Internet, Healthcare, Professional Services, Retail, Telecommunications
Skills
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