Available to hire
Hi, I’m V.S.Prrasanthi, a passionate software engineer with extensive experience in backend development and product engineering. I’ve worked on designing and optimizing APIs, real-time monitoring systems, and predictive alert systems that improve user experiences and operational efficiency. I love solving complex problems with clean, efficient code and am constantly learning new technologies to better serve my projects.
Throughout my career, I’ve had the pleasure of contributing to impactful projects at Razorpay, Amdocs, and MountBlue Technologies. I thrive in collaborative environments where I can innovate and deliver software solutions that truly make a difference.
Language
English
Advanced
Hindi
Advanced
Work Experience
Product Development Engineer 1 at Razorpay
April 30, 2025 - July 10, 2025Designed and implemented several robust backend APIs for the mPOS diagnostics platform, enabling automated resolution of 65% of merchant-reported issues, reducing support turnaround time. Developed a real-time battery health monitoring system preventing 2,000+ faulty batteries from entering the field, reducing device failures by 30% during new installations. Optimised network diagnostics APIs using live metrics, leading to a 25% drop in mPOS transaction failures across 10,000+ devices. Integrated Redis caching and Kafka streaming for real-time tracking of 50,000+ devices, improving support response times by 30%. Developed a bulk upload system supporting 1,000+ devices/accessories per file, increasing accuracy by 80%. Built a predictive alert system sending WhatsApp messages for device issues, leading to 40% faster response and 25% decline in support tickets.
Product Development Engineer 1 (contract) at Razorpay (Ezetap)
March 31, 2024 - July 10, 2025Extended Remote Paylink to support 4 offline payment types, allowing 100,000+ merchants to track all transactions via single dashboard. Reduced EMI selection latency by 5ms through logic refactoring, enhancing user experience for millions. Eliminated duplicate payment issues by adding validation to callbacks, improving reconciliation accuracy by 98%. Resolved 50+ high-impact merchant tickets within 1–3 day SLA during escalations. Created transaction-tracking APIs with time-based filters and pagination to analyze peak-hour activity across time zones. Introduced 10+ configurable settings enabling merchants to customize tracking and alerts for workflows.
Software Engineer Trainee (contract) at MountBlue Technologies
January 31, 2023 - July 10, 2025Developed backend CRUD operations for mock platforms modeled after StackOverflow and Medium using Java, Spring, and PostgreSQL simulating real-world system design. Leveraged Java I/O and Apache POI libraries to parse and process Excel datasets focusing on data cleaning and transformation. Led and moderated internal AMA sessions facilitating structured Q&A among peers, encouraging participation and knowledge sharing.
Systems Analyst at Amdocs
September 30, 2022 - July 10, 2025Collaborated with multiple business teams aligning billing workflows to support monthly data plan updates for telecom partners. Modified MEC catalog configurations enabling rollout of new data/voice plans reducing release delays by 40%. Automated Excel-based validation using Python and VBA, reducing manual effort 10-fold and cutting data reconciliation errors by 95%. Optimized internal workflows for data handling improving analyst productivity by 30–40%.
Education
B.TECH at Pondicherry University
January 1, 2016 - December 31, 2020Qualifications
Industry Experience
Software & Internet, Financial Services, Telecommunications, Professional Services
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