VN

Viktoria Novikova

Available to hire

2-paragraph first-person bio, friendly tone

Work experience· 16 roles

Exports, Logistics & Customer Service Representative · Dabedan Flame Retardant Fabrics SLNov 2023 – Oct 2025 · 2 yrs

Handled international exports and logistics coordination and supported customer service, order processing and documentation for 40+ markets.

Exports, Logistics & Customer Service Representative · Dabedan Flame Retardant Fabrics SLNov 2023 – Oct 2025 · 2 yrs

Handled international exports and logistics coordination across 40+ markets. Translated and updated product catalogs and trade show materials. Supported market research and sustainability audit processes. Delivered multilingual customer support in five languages.

Customer Service, Export & Logistics · Dabedan Flame Retardant Fabrics SLSep 2023 – Jul 2025 · 1 yr 11 mos

Handled export logistics and negotiated with partners for timely deliveries. Maintained and updated product catalogues and trade fair materials. Supported sustainability audits and analysed market opportunities. Developed multilingual customer service ensuring client satisfaction. Represented the company at international trade exhibitions.

Content Marketing Manager · Dabedan Flame Retardant Fabrics SLSep 2023 – Present · 3 yrs 3 mos
Customer Service, Export & Logistics · Dabedan Flame Retardant Fabrics SLSep 2023 – Jul 2025 · 1 yr 11 mos
Content Marketing Manager · Dabedan Flame Retardant Fabrics SLSep 2023 – Present · 3 yrs 3 mos
Assistant, Brand Launch in Spain · Mom’s BalanceDec 2022 – Jul 2025 · 2 yrs 8 mos
Assistant, Brand Launch in Spain · Mom’s BalanceDec 2022 – Jul 2025 · 2 yrs 8 mos

Education· 6

Double Degree · University of Alicante2013 – 2017
Double Degree · University of Alicante2010 – 2015
Postgraduate Diploma in Digital Marketing & Inbound · IM Digital Business School2017 – 2018
Double Degree in Business Administration & Tourism · University of Alicante2012 – 2018

Certifications and awards· 19

Digital Marketing Fundamentals – Google Actívate2022
SEO Intensive Course – Semrush2022
Inbound Marketing – HubSpot2022
Email Marketing Certification – Mailchimp2022

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