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I'm a versatile, creative marketing and content specialist with over 4 years of experience growing an event brand organically to more than 10 cities across the UK. My work is fueled by a combination of academic knowledge, hands-on experience, and a passion for quality, which has sharpened my adaptability, creativity, and problem-solving skills. I enjoy working in a fast-paced, unstructured environment and handling a wide range of tasks from content creation to event planning and management. My audiovisual background gives me strong skills in editing, content creation, and storytelling. I've also worked in hospitality, sales, and customer service, which improved my communication and understanding of customer needs. I'm eager to grow in a structured marketing team or agency, embrace new challenges, and further develop my professional potential, while keeping my events project as a creative hobby.…I'm a versatile, creative marketing and content specialist with over 4 years of experience growing an event brand organically to more than 10 cities across the UK. My work is fueled by a combination of academic knowledge, hands-on experience, and a passion for quality, which has sharpened my adaptability, creativity, and problem-solving skills. I enjoy working in a fast-paced, unstructured environment and handling a wide range of tasks from content creation to event planning and management. My audiovisual background gives me strong skills in editing, content creation, and storytelling. I've also worked in hospitality, sales, and customer service, which improved my communication and understanding of customer needs. I'm eager to grow in a structured marketing team or agency, embrace new challenges, and further develop my professional potential, while keeping my events project as a creative hobby.

Inma Jurado

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I'm a versatile, creative marketing and content specialist with over 4 years of experience growing an event brand organically to more than 10 cities across the UK. My work is fueled by a combination of academic knowledge, hands-on experience, and a passion for quality, which has sharpened my adaptability, creativity, and problem-solving skills. I enjoy working in a fast-paced, unstructured environment and handling a wide range of tasks from content creation to event planning and management. My audiovisual background gives me strong skills in editing, content creation, and storytelling. I've also worked in hospitality, sales, and customer service, which improved my communication and understanding of customer needs. I'm eager to grow in a structured marketing team or agency, embrace new challenges, and further develop my professional potential, while keeping my events project as a creative hobby.…I'm a versatile, creative marketing and content specialist with over 4 years of experience growing an event brand organically to more than 10 cities across the UK. My work is fueled by a combination of academic knowledge, hands-on experience, and a passion for quality, which has sharpened my adaptability, creativity, and problem-solving skills. I enjoy working in a fast-paced, unstructured environment and handling a wide range of tasks from content creation to event planning and management. My audiovisual background gives me strong skills in editing, content creation, and storytelling. I've also worked in hospitality, sales, and customer service, which improved my communication and understanding of customer needs. I'm eager to grow in a structured marketing team or agency, embrace new challenges, and further develop my professional potential, while keeping my events project as a creative hobby.

Available to hire

I’m a versatile, creative marketing and content specialist with over 4 years of experience growing an event brand organically to more than 10 cities across the UK. My work is fueled by a combination of academic knowledge, hands-on experience, and a passion for quality, which has sharpened my adaptability, creativity, and problem-solving skills. I enjoy working in a fast-paced, unstructured environment and handling a wide range of tasks from content creation to event planning and management.

My audiovisual background gives me strong skills in editing, content creation, and storytelling. I’ve also worked in hospitality, sales, and customer service, which improved my communication and understanding of customer needs. I’m eager to grow in a structured marketing team or agency, embrace new challenges, and further develop my professional potential, while keeping my events project as a creative hobby.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

Work Experience

Visual Merchandiser cover at Bershka

January 31, 2025 - July 11, 2025

Maintained a consistent and fresh visual look throughout the store, followed visual merchandising guidelines, set up window and key display areas to attract customers, managed stock rotation, changed displays according to availability, season, or promotions, collaborated with sales team to meet sales targets.

Visual Merchandiser Cover at Bershka

January 31, 2025 - July 11, 2025

Trained for Visual Merchandising; maintained consistent and fresh visual store presentation; followed brand guidelines for window displays and key store areas; managed stock rotation and display changes based on availability, season, or promotions; worked closely with sales team to meet sales targets.

Complaints Officer at Computershare

July 31, 2021 - July 11, 2025

Handled escalated customer cases with professionalism and empathy; resolved complex customer issues; investigated complaints, drafted formal responses and ensured timely follow-ups; maintained detailed case records; collaborated internally to identify recurring issues and contributed to process improvements for customer satisfaction.

Complaints Officer at Computershare

July 31, 2021 - July 11, 2025

Promoted from Customer Service to handle escalated complaints professionally and empathetically; responsible for resolving complex customer issues, investigating complaints, drafting formal responses, and ensuring timely follow-ups; maintained detailed case records and collaborated internally to identify recurring issues and improve processes for customer satisfaction.

Marketing, Events & Operations Director at Penta Events LTD (INTIRAVE)

July 1, 2021 - Present

Created and managed content, including video, across social media platforms; handled calendars, paid ads, community engagement; Designed and scheduled targeted email marketing campaigns; Built and updated website and performed SEO audits; Created and managed social media strategy including Reels and influencer collaborations; Managed end-to-end event logistics; Acted as on-site brand representative; Improved internal processes for operational efficiency; Handled administrational operations including budgeting and invoicing; Conducted market research and competitor analysis; Wrote monthly KPI reports; Conducted SEO audits for optimisation tasks.

Marketing, Events & Operations Director at Penta Events LTD (INTIRAVE)

July 1, 2021 - Present

Created and managed content across social media platforms; handled calendars, paid ads, and community engagement; designed and scheduled email marketing campaigns to improve retention; built and updated website performing SEO audits and keyword analysis; managed social media strategies including influencer collaborations; managed end-to-end event logistics such as scheduling, suppliers, venue coordination, and themes; acted as on-site brand representative with live coverage and team coordination; improved internal processes for operational efficiency and reporting; handled administrative operations including budgeting, invoicing, partner relations, and workflow optimization; conducted market research and competitor analysis to identify growth opportunities; wrote monthly KPI reports for strategic decision-making.

Assistant Manager at DoubleTree by Hilton

December 31, 2019 - July 11, 2025

Promoted from supervisor to Assistant Manager; managed daily bar operations, customer service, staff training, compliance with health and safety standards; managed overall team performance, scheduling, inventory control; supported operational tasks, conflict resolution; coordinated with other departments to deliver seamless, high-standard guest satisfaction in a fast-paced environment.

Assistant Manager at DoubleTree by Hilton

December 31, 2019 - July 11, 2025

Promoted from supervisor to Assistant Manager; managed daily bar operations, customer service, staff training, and compliance with health and safety standards; oversaw team performance, scheduling, and inventory control; supported operational tasks, conflict resolution, and high standards of guest satisfaction; coordinated with other departments for seamless service in a fast-paced environment.

TV Presenter, Director & Producer at M95 TV

March 31, 2015 - July 11, 2025

Produced and edited advertising content, supported brand communication on social media, collaborated on media production and scriptwriting; helped develop branding concepts and ensured consistent messaging across channels.

TV Presenter, Director & Producer at M95 TV

March 31, 2015 - July 11, 2025

Produced and edited advertising content; supported brand communication on social media; collaborated on media production and scriptwriting; helped develop branding concepts and ensured consistent messaging across channels.