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I am an Azure Identity App Developer Support Engineer at Microsoft, specializing in helping software engineers debug and improve their code implementations for the MSAL library, Microsoft Graph API, and related SDKs across various development frameworks. With over two years of experience in this role, I have become a trusted advisor for debugging and enhancing software solutions, including guidance on Graph SDK usage, authentication flows, and client-server integration. I am a Certified Ethical Hacker (CEH v10) and an eJPT (eLearn Security Junior Penetration Tester). I enjoy sharing knowledge through sample projects on my GitHub and continuously learning new cloud and security technologies to better assist developers in real-world customer scenarios.…I am an Azure Identity App Developer Support Engineer at Microsoft, specializing in helping software engineers debug and improve their code implementations for the MSAL library, Microsoft Graph API, and related SDKs across various development frameworks. With over two years of experience in this role, I have become a trusted advisor for debugging and enhancing software solutions, including guidance on Graph SDK usage, authentication flows, and client-server integration. I am a Certified Ethical Hacker (CEH v10) and an eJPT (eLearn Security Junior Penetration Tester). I enjoy sharing knowledge through sample projects on my GitHub and continuously learning new cloud and security technologies to better assist developers in real-world customer scenarios.

Odai Shalabi

Developer, Full Stack Developer, Back-End Developer, +3

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I am an Azure Identity App Developer Support Engineer at Microsoft, specializing in helping software engineers debug and improve their code implementations for the MSAL library, Microsoft Graph API, and related SDKs across various development frameworks. With over two years of experience in this role, I have become a trusted advisor for debugging and enhancing software solutions, including guidance on Graph SDK usage, authentication flows, and client-server integration. I am a Certified Ethical Hacker (CEH v10) and an eJPT (eLearn Security Junior Penetration Tester). I enjoy sharing knowledge through sample projects on my GitHub and continuously learning new cloud and security technologies to better assist developers in real-world customer scenarios.…I am an Azure Identity App Developer Support Engineer at Microsoft, specializing in helping software engineers debug and improve their code implementations for the MSAL library, Microsoft Graph API, and related SDKs across various development frameworks. With over two years of experience in this role, I have become a trusted advisor for debugging and enhancing software solutions, including guidance on Graph SDK usage, authentication flows, and client-server integration. I am a Certified Ethical Hacker (CEH v10) and an eJPT (eLearn Security Junior Penetration Tester). I enjoy sharing knowledge through sample projects on my GitHub and continuously learning new cloud and security technologies to better assist developers in real-world customer scenarios.

Available to hire

I am an Azure Identity App Developer Support Engineer at Microsoft, specializing in helping software engineers debug and improve their code implementations for the MSAL library, Microsoft Graph API, and related SDKs across various development frameworks.

With over two years of experience in this role, I have become a trusted advisor for debugging and enhancing software solutions, including guidance on Graph SDK usage, authentication flows, and client-server integration. I am a Certified Ethical Hacker (CEH v10) and an eJPT (eLearn Security Junior Penetration Tester). I enjoy sharing knowledge through sample projects on my GitHub and continuously learning new cloud and security technologies to better assist developers in real-world customer scenarios.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Arabic

Fluent

Work Experience

Azure Identity App Developer Support Engineer at Microsoft

May 1, 2021 - Present

Supported software engineers by aiding in the debugging and optimization of their applications using the MSAL library, Microsoft Graph API, and SDK across multiple development frameworks. Assisted developers in obtaining tokens from the Microsoft Identity platform for authentication and secure API access, guided the implementation of Graph SDK and RESTful API, created sample applications and documentation, and provided expertise in OAuth framework and MS Graph API/SDK implementation.

Mobile Device Management/Intune Technical Engineer at Microsoft

February 28, 2019 - July 12, 2025

Handled customer cases and system troubleshooting for the Microsoft Intune team, reproducing customer scenarios and managing system backlogs. Integrated Intune endpoints with third-party APIs including Active Directory, Exchange Server, and certificate authentication. Designed POCs for the Intune MAM Android SDK and served as the Android enterprise SME for the EMENA region.

Mobile Regional Technical Account Manager at Samsung Electronics

June 30, 2018 - July 12, 2025

Served as technical product manager for Samsung Knox mobile security solutions, analyzing requirements, defining architecture, designing and implementing POCs, and providing technical support for subsidiaries in the MENA region. Delivered technical training and developed Android applications for customers using Samsung SEAP SDKs. Managed installations for both on-premise and cloud Samsung Knox solutions targeting B2B customers.

Software Developer at Royal Scientific Society

May 31, 2015 - July 12, 2025

Developed software using ASP.NET (Web Forms and MVC), Android, and RESTful APIs. Managed web server deployment and maintenance using IIS and Apache on Windows Server OS. Configured databases including Oracle and SQL Server. Created a local data storage system similar to Dropbox to securely store and synchronize confidential RSS data across mobile, web, and Windows applications.

Azure Identity App Developer Support Engineer at Microsoft

May 2, 2021 - Present

Customer Engineer specializing in debugging and optimizing code across MSAL, Graph API, and SDK for various frameworks; supports app developers with token acquisition, OAuth, and secure web API access using the Microsoft Identity Platform.

Mobile Regional Technical Account Manager at Samsung Electronics

June 30, 2018 - September 19, 2025

Acted as technical product manager; analyzed requirements, defined solutions architecture; designed and implemented POCs; provided technical support for Samsung Electronics subsidiaries in MEN A region; trained customers and developed POCs via SEAP SDK; ensured successful installations on-premise or cloud.

Software Developer at Royal Scientific Society, Amman

May 1, 2015 - September 19, 2025

ASP.NET Web Forms and MVC; Android and RESTful APIs; designed and implemented software solutions; implemented data storage components (Oracle/SQL Server) and integrated with mobile apps.

Mobile Regional Technical Account Manager at Samsung Electronics

June 1, 2018 - September 19, 2025

Acted as technical product manager, analyzed requirements, and defined solutions architecture. Designed and implemented proofs-of-concept (POCs) to demonstrate Android Enterprise and Knox-based solutions, and provided technical training. Delivered POCs and app prototypes using Samsung SDKs, and acted as Android Enterprise SME for the EMENA region to assist customers with architecture decisions and deployment plans.

Intune Technical Engineer at Microsoft

February 1, 2019 - September 19, 2025

Outsourcing engineer on the Intune team handling customer cases and troubleshooting issues by reproducing customer scenarios and checking system logs. Integrated Intune Endpoints with third-party APIs (Active Directory, Exchange Server, and certificate authentication) and designed POCs for the Intune MAM Android SDK. Acted as Android Enterprise SME for the EMENA region and delivered technical training and guidance to customers and colleagues.

Software Developer at Royal Scientific Society

May 1, 2015 - September 19, 2025

Software Development Engineer for ASP.NET (Web Forms and MVC), Android, and RESTful APIs. Responsibilities included deploying and maintaining web servers (IIS or Apache), configuring databases (Oracle / SQL Server), and creating local data stores similar to Dropbox to store local/confidential data and synchronize across agent applications (mobile devices, web portal, Windows OS).

Azure Identity App Developer Support Engineer at Microsoft

May 1, 2021 - Present

Dedicates to assisting software engineers in debugging and optimizing code for MSAL libraries, Microsoft Graph API, and SDKs across various development frameworks. Guides developers in token acquisition via the Microsoft identity platform, assists with Graph SDK and RESTful Graph API usage, and creates sample applications and documentation demonstrating MSAL integration across different app architectures. Provides expert guidance on OAuth and Graph API/SDK usage to ensure successful solution delivery.

Mobile Regional Technical Account Manager at Samsung Electronics

July 1, 2015 - June 30, 2018

Act as a technical product manager, analyze requirements, define solution architecture, design and implement POCs, and provide technical support for Samsung Electronics subsidiaries in the MEN A region; train customers and ensure successful deployments on on-premises and cloud solutions.

Software Developer at Royal Scientific Society

November 1, 2011 - May 31, 2015

Developed ASP.NET (Web Forms and MVC) applications and Android/RESTful API solutions; handled web server deployment and maintenance (IIS or Apache), configured Oracle/SQL Server databases, and created local data storage to sync data across mobile devices, web portal, and Windows OS.