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Hi, I'm Jay Phillips, a passionate and experienced professional in design and web development. Over the years, I've had the privilege to lead teams and work closely with clients to bring their brands to life while adhering to the highest standards and best practices. My work has spanned various industries, including government agencies and small businesses, allowing me to continuously develop new skills and contribute effectively to project success. I thrive in creative and technical roles where I can combine my knowledge of information science and business management with hands-on development experience. I enjoy growing businesses by increasing their sales and web presence and am always eager to embrace new challenges that broaden my expertise.…Hi, I'm Jay Phillips, a passionate and experienced professional in design and web development. Over the years, I've had the privilege to lead teams and work closely with clients to bring their brands to life while adhering to the highest standards and best practices. My work has spanned various industries, including government agencies and small businesses, allowing me to continuously develop new skills and contribute effectively to project success. I thrive in creative and technical roles where I can combine my knowledge of information science and business management with hands-on development experience. I enjoy growing businesses by increasing their sales and web presence and am always eager to embrace new challenges that broaden my expertise.

Jay Phillips

Designer, Web Developer, Creative Director, +2

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Hi, I'm Jay Phillips, a passionate and experienced professional in design and web development. Over the years, I've had the privilege to lead teams and work closely with clients to bring their brands to life while adhering to the highest standards and best practices. My work has spanned various industries, including government agencies and small businesses, allowing me to continuously develop new skills and contribute effectively to project success. I thrive in creative and technical roles where I can combine my knowledge of information science and business management with hands-on development experience. I enjoy growing businesses by increasing their sales and web presence and am always eager to embrace new challenges that broaden my expertise.…Hi, I'm Jay Phillips, a passionate and experienced professional in design and web development. Over the years, I've had the privilege to lead teams and work closely with clients to bring their brands to life while adhering to the highest standards and best practices. My work has spanned various industries, including government agencies and small businesses, allowing me to continuously develop new skills and contribute effectively to project success. I thrive in creative and technical roles where I can combine my knowledge of information science and business management with hands-on development experience. I enjoy growing businesses by increasing their sales and web presence and am always eager to embrace new challenges that broaden my expertise.

Available to hire

Hi, I’m Jay Phillips, a passionate and experienced professional in design and web development. Over the years, I’ve had the privilege to lead teams and work closely with clients to bring their brands to life while adhering to the highest standards and best practices. My work has spanned various industries, including government agencies and small businesses, allowing me to continuously develop new skills and contribute effectively to project success.

I thrive in creative and technical roles where I can combine my knowledge of information science and business management with hands-on development experience. I enjoy growing businesses by increasing their sales and web presence and am always eager to embrace new challenges that broaden my expertise.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Owner/ Lead Design/Developer at T1 Designs

July 1, 2012 - Present

Responsible for all aspects of marketing and development of projects; managed a team of 10+ developers across multiple platforms and skillsets. Worked directly with businesses to bring their brand to life, ensuring standards and best practices are adhered to. Grew small businesses from the ground up, on average increasing sales and web traffic by over 300%.

Product Owner/ Lead Designer DOD at Ntrepid Corp

September 30, 2016 - July 13, 2025

Designed, coded, and delivered over 50 completed websites per year in support of mission sensitive tasks. Worked directly with FBI, CIA, Military, and Police agencies to identify needs for mission success with zero attribution. Managed a team of 6-12 developers and engineers to ensure projects were completed to scope within deadline. Proven proficiency in managing multiple projects and delegating responsibilities as needed.

Technical Support/ Customer Representative at Anonymizer Inc

July 31, 2006 - July 13, 2025

Provided direct telephone technical support for PC/Mac relating to network and Internet security. Provided email support for issues relating to billing and technical issues regarding Anonymizer Inc security software. Worked with engineers testing and identifying issues related to beta software functionality and compatibility on multiple platforms. Troubleshot issues related to Windows OS 95 and up, Macintosh OS 9 and up, Microsoft Office applications, and multiple web browsers.

Technical Support/ Customer Care Representative at Cox Communications

June 30, 2005 - July 13, 2025

Provided direct telephone technical support for PC/Mac relating to internet connectivity (hardware and software configuration/installation). Created New Call Evaluation guide which helped establish new call monitoring methods. Provided prompt and courteous customer service regarding services and billing inquiries. Regularly attended calibration sessions responsible for evaluating TSR calls for quality assurance and feedback on areas of improvement.

Customer Service/ Sales Representative at McMaster-Carr

September 30, 2003 - July 13, 2025

High call volume sales representative responsible for processing 75-140 orders daily via email and telephone. Contacted manufacturers for pricing and availability on custom or specialty items. Provided general support for use of building and industrial materials. Coordinated with various shippers to provide same day delivery on industrial materials.

Web/Graphic Designer at Looking Glass Magazine

June 30, 2003 - July 13, 2025

Solely responsible for designing and implementing new website for action sports magazine. Created web safe graphics for use in print and online publication. Researched current market trends and age ranges to better suit target audience. Extensive use of HTML and Flash animation, required cross-browser compatibility testing to ensure design standards were maintained with initial concept.

Senior Lab Assistant at Johnson & Wales University

March 31, 2003 - July 13, 2025

Maintained and upgraded network of 200+ computers. Worked directly with faculty and staff to satisfy academic needs concerning software and performance of machines. Volunteered at Elderly Center teaching basic Windows applications and internet browsing. Installed and upgraded network of 100 computers at school for troubled youth and taught students software installation and maintenance. Managed a staff of 45 lab assistants including scheduling, interviewing, and hiring.

Owner/ Lead Design/Developer at T1 Designs

July 1, 2012 - Present

Responsible for all aspects of marketing and development of projects. Managed a team of 10+ developers across multiple platforms and skillsets. Worked directly with businesses to bring their brand to life; ensuring standards and best practices are adhered to. Successfully grew small businesses from the ground up, on average increasing sales and web traffic by over 300%.

Product Owner/ Lead Designer DOD at Ntrepid Corp

September 30, 2016 - July 13, 2025

Designed, coded, and delivered over 50 completed websites per year in support of mission sensitive tasks. Collaborated directly with FBI, CIA, Military, and Police agencies to identify needs for mission success with zero attribution. Managed a team of 6-12 developers and engineers ensuring projects were completed to scope within deadlines. Demonstrated proficiency in managing multiple projects and delegating responsibilities as needed.

Technical Support/ Customer Representative at Anonymizer Inc

July 31, 2006 - July 13, 2025

Provided direct telephone technical support for PC/Mac relating to network and Internet security. Delivered email support for issues related to billing and technical issues regarding security software. Worked with engineers testing beta software functionality and compatibility on multiple platforms. Troubleshot issues related to Windows OS 95 and up, Macintosh OS 9 and up, Microsoft Office applications, and various web browsers including Internet Explorer, Firefox, Netscape, Maxthon, and Safari.

Technical Support/ Customer Care Representative at Cox Communications

June 30, 2005 - July 13, 2025

Provided direct telephone technical support for PC/Mac relating to internet connectivity (hardware and software configuration/installation). Created New Call Evaluation guide which helped establish new call monitoring methods. Delivered prompt and courteous customer service regarding services and billing inquiries. Participated regularly in calibration sessions evaluating TSR calls for quality assurance and feedback.

Customer Service/ Sales Representative at McMaster-Carr

September 30, 2003 - July 13, 2025

High-volume sales representative processing 75-140 orders daily via email and telephone. Contacted manufacturers for pricing and availability on custom or specialty items. Provided general support for building and industrial materials use. Coordinated with shippers to provide same day delivery on industrial materials.

Web/Graphic Designer at Looking Glass Magazine

June 30, 2003 - July 13, 2025

Designed and implemented new website for action sports magazine. Created web-safe graphics for print and online publication. Researched market trends and demographics to tailor content for target audiences. Used HTML and Flash animation with extensive cross-browser compatibility testing to maintain design standards.

Senior Lab Assistant at Johnson & Wales University

March 31, 2003 - July 13, 2025

Maintained and upgraded a network of 200+ computers. Assisted faculty and staff with academic software needs and machine performance. Volunteered at an elderly center teaching basic Windows applications to small groups. Installed and upgraded network of 100 computers at a school for troubled youth, teaching students maintenance and software installation. Managed a staff of 45 lab assistants with responsibilities including scheduling, interviewing, and hiring.