I've embarked on a dynamic career journey that blends creativity with service. Starting as a Delivery Driver for various delivery services, I've mastered order management and safe driving. Transitioning to roles in customer service and food preparation at JuiceLand, I honed my skills in operational efficiency and customer interactions. Concurrently, I've thrived as a YouTube Content Creator since 2017, shaping digital content strategies for a global audience. I also enjoyed roles as a Concierge and Server where I provided exceptional guest experiences. Currently, I continue to enrich the lives of pets as a Pet-sitter, Walker, and House-sitter with Rover, ensuring their well-being and happiness. I am eager to explore new job opportunities that leverage my diverse skills and passion for delivering outstanding service.

Jake I. McCollum

I've embarked on a dynamic career journey that blends creativity with service. Starting as a Delivery Driver for various delivery services, I've mastered order management and safe driving. Transitioning to roles in customer service and food preparation at JuiceLand, I honed my skills in operational efficiency and customer interactions. Concurrently, I've thrived as a YouTube Content Creator since 2017, shaping digital content strategies for a global audience. I also enjoyed roles as a Concierge and Server where I provided exceptional guest experiences. Currently, I continue to enrich the lives of pets as a Pet-sitter, Walker, and House-sitter with Rover, ensuring their well-being and happiness. I am eager to explore new job opportunities that leverage my diverse skills and passion for delivering outstanding service.

Available to hire

I’ve embarked on a dynamic career journey that blends creativity with service. Starting as a Delivery Driver for various delivery services, I’ve mastered order management and safe driving. Transitioning to roles in customer service and food preparation at JuiceLand, I honed my skills in operational efficiency and customer interactions. Concurrently, I’ve thrived as a YouTube Content Creator since 2017, shaping digital content strategies for a global audience.

I also enjoyed roles as a Concierge and Server where I provided exceptional guest experiences. Currently, I continue to enrich the lives of pets as a Pet-sitter, Walker, and House-sitter with Rover, ensuring their well-being and happiness. I am eager to explore new job opportunities that leverage my diverse skills and passion for delivering outstanding service.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Cross Functional Rep at HEB Store - Austin, Tx
January 1, 2024 - Present
Experienced in multiple store departments, including Grocery, Deli, Meat Market, Produce, Curbside, Bakery, General Merchandising, Greeter, Stocking, Front-End, and Seasonal. Skilled in stocking, customer assistance, order fulfillment, and maintaining cleanliness while adapting to various roles to support store operations.
Pet-Sitting, Walking, & House-sitting at Rover, Independent - Austin, Tx & Remote
April 1, 2024 - Present
Walking & Exercising Dogs: Ensuring pets get regular exercise and fresh air. Feeding & Medication: Providing food, water, and administering any required medication. Pet Sitting & Companionship: Staying with pets or hosting them, providing care and company. Cleaning & Maintenance: Cleaning up after pets and maintaining a tidy environment. Health Monitoring and Safety: Observing pets for health issues, keeping them safe, and following owner instructions. Communication: Updating pet owners with reports and photos.
Team-Member, Juicer at JuiceLand - Barton Springs & Domain Austin, Tx
April 30, 2024 - July 14, 2025
Store Opening: Initiating daily operations at 6:45 AM by turning on lights, setting up signage, preparing the cash register, organizing both the front and back of the store, ensuring stock readiness. Customer Service: Providing exceptional service by attending to customer needs, offering friendly interactions, making recommendations, sharing new product information, and advising on health benefits of ingredients. Food Preparation: Expertly using sharp knives and tools for precise cutting and chopping of produce. Sanitation and Cleanliness: Maintaining a spotless environment through mopping, sweeping, dishwashing, and scrubbing countertops. Menu Knowledge: Memorizing a comprehensive menu of juices, smoothies, bowls, and retail items. Blending and Juicing: Efficiently and safely operating high-end equipment like blenders and juicers to prepare products.
Delivery Driver at Uber Eats, DoorDash, Favor Delivery, Delivery Dudes - United States, Remote
March 1, 2017 - Present
Order Management: Efficiently handling multiple orders, delivery locations, and customers simultaneously. Timely Deliveries: Ensuring prompt delivery of orders, maintaining food freshness, and respecting customer preferences. Safe Vehicle Operation: Driving safely in all weather conditions. Efficient Navigation: Using GPS to navigate local streets and highways effectively. Clear Communication: Engaging with customers and food service employees, addressing issues with eagerness and clarity. Order Verification and Documentation: Confirming order accuracy before delivery and maintaining a detailed delivery log.
YouTube Content Creator at Google - United States, Remote
April 1, 2017 - Present
Strategic Video Development: Creating innovative strategies to keep content relevant in the market. Production Oversight: Managing video production for diverse clients. Content Curation: Identifying viral trends for social media platforms. Collaborative Engagement: Building effective relationships across marketing projects. Digital Content Creation: Developing and delivering content across web and social media. Script and Production Management: Planning scripts, pacing, and technical aspects of production. Creative Direction: Collaborating on photography, music, and set design for quality production. Visual Planning: Designing shots, framing, and coordinating scenes. Research and Analysis: Using online resources for informed decision-making and daily project assessment. Project Leadership: Managing budgets, schedules, and marketing efforts, including location selection and setup.
Concierge, Server at Delray Beach Club - Delray Beach, Fl - Seasonal Position
October 31, 2020 - July 14, 2025
Guest Services: Providing exceptional customer service to club members and guests. Reservations: Handling reservations for beach chairs, cabanas, and dining areas. Food and Beverage Service: Taking orders, serving food and drinks, and ensuring guests' needs are met promptly. Knowledge of Menu: Familiarity with the menu items, including cocktails, wines, and food options. Beach Setup: Setting up and maintaining beach equipment and amenities. Safety and Compliance: Ensuring adherence to safety protocols and club policies. Event Support: Assisting with private events and special functions, including setup and coordination. Communication: Effectively communicating with guests and colleagues to provide a seamless experience. Problem Solving: Resolving guest concerns promptly and professionally. Team Collaboration: Working collaboratively with other staff members to deliver exceptional service and maintain club standards.
Cross Functional Rep at HEB Store - Austin, Tx
January 1, 2024 - Present
Experienced in multiple store departments, including Grocery, Deli, Meat Market, Produce, Curbside, Bakery, General Merchandising, Greeter, Stocking, Front-End, and Seasonal. Skilled in stocking, customer assistance, order fulfillment, and maintaining cleanliness while adapting to various roles to support store operations.
Pet-Sitting, Walking, & House-sitting at Rover, Independent - Austin, Tx & Remote
April 1, 2024 - Present
Walking & Exercising Dogs: Ensuring pets get regular exercise and fresh air. Feeding & Medication: Providing food, water, and administering any required medication. Pet Sitting & Companionship: Staying with pets or hosting them, providing care and company. Cleaning & Maintenance: Cleaning up after pets and maintaining a tidy environment. Health Monitoring and Safety: Observing pets for health issues, keeping them safe, and following owner instructions. Communication: Updating pet owners with reports and photos.
Team-Member, Juicer at JuiceLand - Barton Springs & Domain Austin, Tx
April 30, 2024 - July 14, 2025
Store Opening: Initiating daily operations at 6:45 AM by turning on lights, setting up signage, preparing the cash register, organizing both the front and back of the store, ensuring stock readiness, placing measurement tools appropriately, activating warmers, and managing frozen inventory. Customer Service: Providing exceptional service by attending to customer needs, offering friendly interactions, making recommendations, sharing new product information, and advising on the health benefits of ingredients to enhance the customer experience. Food Preparation: Expertly using sharp knives and tools for precise cutting and chopping of produce. Sanitation and Cleanliness: Maintaining a spotless environment through tasks such as mopping, sweeping, dishwashing with soap and sanitizer, and scrubbing countertops. Menu Knowledge: Memorizing a comprehensive menu that includes a wide variety of juices, smoothies, bowls, and retail items. Blending and Juicing: Efficiently and safely operating high
Delivery Driver at Uber Eats, DoorDash, Favor Delivery, Delivery Dudes - United States, Remote
March 1, 2017 - Present
Order Management: Efficiently handling multiple orders, delivery locations, and customers simultaneously. Timely Deliveries: Ensuring prompt delivery of orders, maintaining food freshness, and respecting customer preferences. Safe Vehicle Operation: Driving safely in all weather conditions. Efficient Navigation: Using GPS to navigate local streets and highways effectively. Clear Communication: Engaging with customers and food service employees, addressing any issues or concerns with eagerness and clarity. Order Verification and Documentation: Confirming order accuracy before delivery and maintaining a detailed and comprehensive delivery log.
YouTube Content Creator at Google - United States, Remote
April 1, 2017 - Present
Strategic Video Development: Creating innovative strategies to keep content relevant in the market. Production Oversight: Managing video production for diverse clients. Content Curation: Identifying viral trends for social media platforms. Collaborative Engagement: Building effective relationships across marketing projects. Digital Content Creation: Developing and delivering content across web and social media. Script and Production Management: Planning scripts, pacing, and technical aspects of production. Creative Direction: Collaborating on photography, music, and set design for quality production. Visual Planning: Designing shots, framing, and coordinating scenes. Research and Analysis: Using online resources for informed decision-making and daily project assessment. Project Leadership: Managing budgets, schedules, and marketing efforts, including location selection and setup.
Concierge, Server at Delray Beach Club - Delray Beach, Fl
October 31, 2020 - July 14, 2025
Guest Services: Providing exceptional customer service to club members and guests. Reservations: Handling reservations for beach chairs, cabanas, and dining areas. Food and Beverage Service: Taking orders, serving food and drinks, and ensuring guests' needs are met promptly. Knowledge of Menu: Familiarity with the menu items, including cocktails, wines, and food options. Beach Setup: Setting up and maintaining beach equipment and amenities, such as umbrellas, towels, and water sports gear. Safety and Compliance: Ensuring adherence to safety protocols and club policies. Event Support: Assisting with private events and special functions, including setup and coordination. Communication: Effectively communicating with guests and colleagues to provide a seamless experience. Problem Solving: Resolving guest concerns or issues promptly and professionally. Team Collaboration: Working collaboratively with other staff members to deliver exceptional service and maintain club standards.
Cross Functional Rep at HEB Store
January 1, 2024 - Present
Experienced in multiple store departments, including Grocery, Deli, Meat Market, Produce, Curbside, Bakery, General Merchandising, Greeter, Stocking, Front-End, and Seasonal. Skilled in stocking, customer assistance, order fulfillment, and maintaining cleanliness while adapting to various roles to support store operations.
Pet-Sitting, Walking, & House-sitting at Rover, Independent
April 1, 2024 - Present
Walking & Exercising Dogs, feeding and administering medication, pet sitting and companionship, cleaning and maintenance, monitoring health and safety, and communicating updates to pet owners in Austin and remotely.
Team-Member, Juicer at JuiceLand
April 30, 2024 - July 19, 2025
Store opening and daily operations, exceptional customer service, meticulous food preparation, sanitation and cleanliness maintenance, memorizing menu items, and blending and juicing using high-end equipment.
Delivery Driver at Uber Eats, DoorDash, Favor Delivery, Delivery Dudes
March 1, 2017 - Present
Efficiently handling multiple orders, ensuring timely deliveries, safe vehicle operation in all conditions, efficient navigation using GPS, clear communication with customers and service employees, and order verification and documentation.
YouTube Content Creator at Google
April 1, 2017 - Present
Strategic video development, production oversight, content curation focusing on viral trends, collaborative engagement on marketing projects, digital content creation, script and production management, creative direction, visual planning, research and analysis, and project leadership including budget and schedule management.
Concierge, Server at Delray Beach Club
October 31, 2020 - July 19, 2025
Providing exceptional guest services, handling reservations, food and beverage service, beach equipment setup, safety and compliance adherence, event support, effective communication with guests and colleagues, problem-solving guest concerns, and team collaboration.

Education

Trade at Gold Coast Schools - Boca Raton, FL
February 1, 2019 - February 28, 2019
Basics at Grayson College - Denison, TX
August 1, 2012 - December 31, 2014
General Studies at Sherman High School - Sherman, TX
May 1, 2011 - May 31, 2011
Trade at Gold Coast Schools - Boca Raton, FL
February 1, 2019 - February 28, 2019
Basics at Grayson College - Denison, TX
August 1, 2012 - December 31, 2014
High School Diploma at Sherman High School - Sherman, TX
January 1, 2011 - May 31, 2011
Trade at Gold Coast Schools
February 1, 2019 - February 28, 2019
Basics at Grayson College
August 1, 2012 - December 31, 2014
General Studies at Sherman High School
May 1, 2011 - May 31, 2011

Qualifications

Food Handlers
January 11, 2030 - July 14, 2025
TABC (Alcohol)
January 11, 2030 - July 14, 2025
Food Handlers
January 11, 2030 - July 14, 2025
TABC (Alcohol)
January 11, 2030 - July 14, 2025
Food Handlers
January 11, 2030 - July 19, 2025
TABC (Alcohol)
January 11, 2030 - July 19, 2025

Industry Experience

Retail, Transportation & Logistics, Travel & Hospitality, Media & Entertainment, Consumer Goods