Hi, I'm Runa Yu, a multidisciplinary product designer with a passion for AI, game design, and both B2B and B2C platforms. I love leveraging AI tools and systems thinking to transform complex data into intuitive and engaging user experiences. Throughout my career, I've worked on a variety of projects, from redesigning training platforms to creating immersive game narratives. I enjoy collaborating with cross-functional teams to create products that make a real impact. Whether it's improving internal training systems or crafting content for Web3 games, I'm always excited to use my skills in UX, UI, and product design to solve challenges and drive innovation.

Runa Yu

Hi, I'm Runa Yu, a multidisciplinary product designer with a passion for AI, game design, and both B2B and B2C platforms. I love leveraging AI tools and systems thinking to transform complex data into intuitive and engaging user experiences. Throughout my career, I've worked on a variety of projects, from redesigning training platforms to creating immersive game narratives. I enjoy collaborating with cross-functional teams to create products that make a real impact. Whether it's improving internal training systems or crafting content for Web3 games, I'm always excited to use my skills in UX, UI, and product design to solve challenges and drive innovation.

Available to hire

Hi, I’m Runa Yu, a multidisciplinary product designer with a passion for AI, game design, and both B2B and B2C platforms. I love leveraging AI tools and systems thinking to transform complex data into intuitive and engaging user experiences. Throughout my career, I’ve worked on a variety of projects, from redesigning training platforms to creating immersive game narratives.

I enjoy collaborating with cross-functional teams to create products that make a real impact. Whether it’s improving internal training systems or crafting content for Web3 games, I’m always excited to use my skills in UX, UI, and product design to solve challenges and drive innovation.

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Experience Level

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Work Experience

Product Designer at Varsity Tutors (Capstone)
January 1, 2025 - Present
Designed a 0-1 parent dashboard to highlight student learning progress by synthesizing insights from 10+ interviews, 110+ surveys, and 150+ annotated transcripts using AI-assisted analysis. Created wireframes and hi-fi prototypes in collaboration with product and data teams, projected to improve user retention and boost renewal rates.
Product Designer at CMU AI Research Lab
October 1, 2024 - Present
Super-headed the end-to-end redesign of the American Red Cross internal training platform for 30K+ workers, including game UX, AI agent interaction, and task system design, boosting training efficiency by up to 80%. Led 15+ user research and workshops involving user interviews, concept testing, and UX audit with ML teams to identify AI agent interaction models and UX opportunities. Established the first game UI design system with 10+ reusable components across 4 task modules, assignment flows, and the training evaluation system.
Product Designer at Ambrus Studio
August 31, 2024 - July 14, 2025
Revamped customer support flow leveraging Discord bot, reducing ticket response time from 7 days to 2 hours and resolution time from 1 week to 3 days. Led content design for MOBA game characters by conducting a 50-page research report on global warming and authoring a 20K-word hero backstory writeup, co-created with the game design team to support narrative systems and in-game role development. Coordinated scripting and post-production for a virtual singer campaign video with internal teams and external artists, driving 32K views and 1,582 likes.
UX Designer at Alibaba Group
August 31, 2022 - July 14, 2025
Led design for both B2B and B2C features at the largest e-commerce marketplace in China. Designed CRM experience for web and app with customized workflows for sales teams, leading to a 10% rise in active users. Expanded and refined a design system with 25+ components by improving legacy elements and designing 5 new modules, leading to fewer front-end issues and faster design iterations. Conducted cross-functional workshops and A/B testing to explore strategies for boosting comment quantity and quality. Implemented gamified incentives increasing daily comments from 50K to 110K. Led a team of 30+ designers to deliver online art courses to 4 rural elementary schools, overseeing full instructional design and curriculum deployment.

Education

Master of Science at Carnegie Mellon University
September 1, 2024 - May 31, 2025
Master of Art at Royal College of Art
September 1, 2018 - May 31, 2020
Bachelor of Art at New York University
September 1, 2015 - December 31, 2018

Qualifications

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Industry Experience

Education, Gaming, Non-Profit Organization, Software & Internet, Media & Entertainment