I am a results-driven business graduate with hands-on experience in B2B SaaS sales, customer engagement, and market research. I excel at connecting with diverse stakeholders, managing high-pressure environments, and driving value through tailored solutions. Skilled in CRM tools, lead generation strategies, and data-driven decision-making, I am known for my adaptability, strong communication, and commitment to delivering exceptional customer experiences. I have a passion for continuously learning and improving my skills both academically and professionally. Outside work, I enjoy music as a violinist and singer, photography, event hosting, and playing foosball.

Persis Felicia Christopher Muthiah

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I am a results-driven business graduate with hands-on experience in B2B SaaS sales, customer engagement, and market research. I excel at connecting with diverse stakeholders, managing high-pressure environments, and driving value through tailored solutions. Skilled in CRM tools, lead generation strategies, and data-driven decision-making, I am known for my adaptability, strong communication, and commitment to delivering exceptional customer experiences. I have a passion for continuously learning and improving my skills both academically and professionally. Outside work, I enjoy music as a violinist and singer, photography, event hosting, and playing foosball.

Available to hire

I am a results-driven business graduate with hands-on experience in B2B SaaS sales, customer engagement, and market research. I excel at connecting with diverse stakeholders, managing high-pressure environments, and driving value through tailored solutions. Skilled in CRM tools, lead generation strategies, and data-driven decision-making, I am known for my adaptability, strong communication, and commitment to delivering exceptional customer experiences.

I have a passion for continuously learning and improving my skills both academically and professionally. Outside work, I enjoy music as a violinist and singer, photography, event hosting, and playing foosball.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate

Work Experience

Customer Service Representative at Domino’s
August 1, 2024 - Present
Handled in person and over the phone orders and managed cash and card transactions. Communicated with managers, makeline, and delivery teams to address customer needs and resolve complaints. Upsold products to boost sales and recommended best deals and promotions to enhance customer satisfaction.
Business Development Manager at Freshworks
December 31, 2023 - July 14, 2025
Prospected B2B leads across the UK and Ireland, contributing to pipeline development in a newly formed outbound sales team. Leveraged outreach tools (calls, emails, LinkedIn) and CRM platforms to connect with decision-makers. Secured 7 qualified meetings in one month, the highest during that period. Used tools like ZoomInfo, ChatGPT, Power BI, and LinkedIn Sales Navigator to identify buyer intent and personalize outreach strategies.

Education

M.SC. at Griffith College Dublin
February 1, 2024 - June 30, 2025
B.COM at Lady Doak College, India
June 1, 2019 - April 30, 2022

Qualifications

Marketing Foundation Course
January 11, 2030 - July 14, 2025
Digital Marketing & E-commerce
January 11, 2030 - July 14, 2025
Microsoft Azure and AI Fundamentals
January 11, 2030 - July 14, 2025
Automation 360 RPA Essential Students Prep
January 11, 2030 - July 14, 2025
Business Analyst Qlik
January 11, 2030 - July 14, 2025

Industry Experience

Software & Internet, Retail, Professional Services, Consumer Goods

Experience Level

Expert
Intermediate
Intermediate
Intermediate

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