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I am a results-driven business graduate with hands-on experience in B2B SaaS sales, customer engagement, and market research. I excel at connecting with diverse stakeholders, managing high-pressure environments, and driving value through tailored solutions. Skilled in CRM tools, lead generation strategies, and data-driven decision-making, I am known for my adaptability, strong communication, and commitment to delivering exceptional customer experiences. I have a passion for continuously learning and improving my skills both academically and professionally. Outside work, I enjoy music as a violinist and singer, photography, event hosting, and playing foosball.…I am a results-driven business graduate with hands-on experience in B2B SaaS sales, customer engagement, and market research. I excel at connecting with diverse stakeholders, managing high-pressure environments, and driving value through tailored solutions. Skilled in CRM tools, lead generation strategies, and data-driven decision-making, I am known for my adaptability, strong communication, and commitment to delivering exceptional customer experiences. I have a passion for continuously learning and improving my skills both academically and professionally. Outside work, I enjoy music as a violinist and singer, photography, event hosting, and playing foosball.

Persis Felicia Christopher Muthiah

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I am a results-driven business graduate with hands-on experience in B2B SaaS sales, customer engagement, and market research. I excel at connecting with diverse stakeholders, managing high-pressure environments, and driving value through tailored solutions. Skilled in CRM tools, lead generation strategies, and data-driven decision-making, I am known for my adaptability, strong communication, and commitment to delivering exceptional customer experiences. I have a passion for continuously learning and improving my skills both academically and professionally. Outside work, I enjoy music as a violinist and singer, photography, event hosting, and playing foosball.…I am a results-driven business graduate with hands-on experience in B2B SaaS sales, customer engagement, and market research. I excel at connecting with diverse stakeholders, managing high-pressure environments, and driving value through tailored solutions. Skilled in CRM tools, lead generation strategies, and data-driven decision-making, I am known for my adaptability, strong communication, and commitment to delivering exceptional customer experiences. I have a passion for continuously learning and improving my skills both academically and professionally. Outside work, I enjoy music as a violinist and singer, photography, event hosting, and playing foosball.

Available to hire

I am a results-driven business graduate with hands-on experience in B2B SaaS sales, customer engagement, and market research. I excel at connecting with diverse stakeholders, managing high-pressure environments, and driving value through tailored solutions. Skilled in CRM tools, lead generation strategies, and data-driven decision-making, I am known for my adaptability, strong communication, and commitment to delivering exceptional customer experiences.

I have a passion for continuously learning and improving my skills both academically and professionally. Outside work, I enjoy music as a violinist and singer, photography, event hosting, and playing foosball.

Skills

CRM

ChatGPT

Salesforce

Experience Level

CRM

Expert

ChatGPT

Intermediate

Salesforce

Intermediate

Work Experience

Customer Service Representative at Domino’s

August 1, 2024 - Present

Handled in person and over the phone orders and managed cash and card transactions. Communicated with managers, makeline, and delivery teams to address customer needs and resolve complaints. Upsold products to boost sales and recommended best deals and promotions to enhance customer satisfaction.

Business Development Manager at Freshworks

December 31, 2023 - July 14, 2025

Prospected B2B leads across the UK and Ireland, contributing to pipeline development in a newly formed outbound sales team. Leveraged outreach tools (calls, emails, LinkedIn) and CRM platforms to connect with decision-makers. Secured 7 qualified meetings in one month, the highest during that period. Used tools like ZoomInfo, ChatGPT, Power BI, and LinkedIn Sales Navigator to identify buyer intent and personalize outreach strategies.