Available to hire
I am a professional with experience in communication and business development, specializing in customer assistance, operational support, and training across diverse environments. My approach is centered on precision, problem-solving, and strong interpersonal skills, ensuring efficient and professional service delivery. I enjoy engaging with clients, suppliers, and team members, managing communications, appointments, and coordination activities.
With a positive and flexible attitude, I quickly adapt to new contexts and offer effective support. My sunny disposition and ease in communication help me build good relationships with people in all settings.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Italian
Fluent
English
Advanced
Spanish; Castilian
Intermediate
French
Intermediate
Turkish
Beginner
Work Experience
Product Specialist at GAP Srlu
March 31, 2025 - July 14, 2025Provided consultancy and support for companies and professionals to optimize communication management and daily activity organization. Responsibilities included analyzing customer needs, presenting and demonstrating service features, managing client relationships during onboarding and usage phases, liaising with technical and operational teams to improve service, and monitoring performance to suggest improvements for client satisfaction.
Product Specialist at GAP Srlu
March 31, 2025 - July 14, 2025Provided consultancy and support for companies and professionals to optimize communication management and daily activities organization. Responsibilities included analyzing client needs to identify suitable solutions, demonstrating service features and benefits, managing client relationships during onboarding and service use, liaising with technical and operational teams for service optimization and feedback collection, monitoring service performance and proposing improvements to maximize client satisfaction.
Product Specialist at GAP Srlu
March 31, 2025 - July 14, 2025Provided consultancy and support for companies and professionals to optimize communication management and daily activity organization. Responsibilities included analyzing client needs, presenting service benefits, client onboarding support, liaising with technical teams, monitoring service performance, and suggesting improvements to maximize customer satisfaction.
Product Specialist at GAP Srlu
March 31, 2025 - July 14, 2025Provided consultancy and support to companies and professionals to optimize communication management and organization of daily activities. Responsibilities included analyzing client needs, presenting and demonstrating service features and benefits, client relationship management during onboarding, coordination with technical and operational teams for service improvement, and monitoring service performance to enhance client satisfaction.
Product Specialist at GAP Srlu
March 31, 2025 - July 14, 2025Provided consultancy and support for companies and professionals to optimize communication and daily activity organization. Responsibilities included analyzing client needs, presenting and demonstrating services, client relations management, liaising with technical teams, monitoring service performance, and proposing improvements to maximize customer satisfaction.
Sales Executive - Relazioni Pubbliche at Clear s.r.l SB
January 31, 2025 - July 14, 2025Responsible for research, client maintenance and loyalty, and relationships with government bodies, associations, producers, and other stakeholders for a certification entity while working freelance.
Sales Executive - Relazioni Pubbliche at Clear s.r.l SB
January 31, 2025 - July 14, 2025Responsible for research, client maintenance, and client relationship management with governmental bodies, associations, producers and other stakeholders as a freelance representing a certification company.
Sales Executive - Relazioni Pubbliche at Clear s.r.l SB
January 31, 2025 - July 14, 2025Responsible for research, maintenance, and client loyalty management as a freelance representative for a certification body, maintaining relations with government bodies, associations, producers, and other stakeholders.
Sales Executive - Relazioni Pubbliche at Clear s.r.l SB
January 31, 2025 - July 14, 2025As a freelance for a certification body, responsible for client research, maintenance, and loyalty, and managing relationships with government entities, associations, producers, and other stakeholders.
Sales Executive - Relazioni Pubbliche at Clear s.r.l SB
January 31, 2025 - July 14, 2025Responsible for client research, maintenance, and loyalty management including relationships with government entities, associations, producers, and other stakeholders in a certification company.
Logistica at Cimsa Adriatico S.r.l
February 29, 2024 - July 14, 2025Used SAP Project system, created incoming and outgoing flow documents, managed DDT, CMR and some foreign invoices, and handled client orders.
Logistica at Cimsa Adriatico S.r.l
February 29, 2024 - July 14, 2025Managed incoming and outgoing flow documentation using SAP Project system; created delivery and transport documents including some international invoices; handled customer order management.
Logistica at Cimsa Adriatico S.r.l
February 29, 2024 - July 14, 2025Used SAP Project system, created flow documents for incoming and outgoing shipments, handled DDT, CMR and some foreign invoices, and managed customer orders.
Logistica at Cimsa Adriatico S.r.l
February 29, 2024 - July 14, 2025Used SAP Project system for managing incoming and outgoing flow documents, handled DDT, CMR, and some foreign invoices, and managed customer orders.
Logistica at Cimsa Adriatico S.r.l
February 29, 2024 - July 14, 2025Used SAP Project system for managing incoming and outgoing shipments, prepared documents for export, managed client orders, and created some invoices.
Guardiano di Museo (Faro della Vittoria) at Cooperativa Collina
January 1, 2024 - PresentSurveillance and control of exhibition areas to ensure security of artworks and visitors, assistance to visitors with information about rules and exhibition paths, monitoring safety regulations within the museum, and collaborating with staff for operational management of exhibition spaces.
Guardiano di Museo (Faro della Vittoria) at Cooperativa Collina
January 1, 2024 - PresentManaged exhibit halls for security of works and visitors, provided visitor assistance with info on rules and paths, monitored safety compliance, and collaborated with staff for operational management of exhibition spaces.
Guardiano di Museo (Faro della Vittoria) at Cooperativa Collina
January 1, 2024 - PresentManaged surveillance of exhibition rooms to ensure security, assisted visitors with regulations and routes, monitored safety compliance, and collaborated with staff in operational management of exhibition spaces.
Guardiano di Museo (Faro della Vittoria) at Cooperativa Collina
January 1, 2024 - PresentResponsible for surveillance and control of exhibition rooms to ensure the safety of artworks and visitors, providing visitor assistance, monitoring compliance with safety regulations, and collaborating with staff on operational management.
Guardiano di Museo (Faro della Vittoria) at Cooperativa Collina
January 1, 2024 - PresentMonitored and controlled exhibits to ensure the safety of artworks and visitors. Provided visitor assistance and information regarding regulations and exhibition routes. Collaborated operationally with staff to manage exhibition spaces.
Responsabile Commerciale at UltraPixel
December 31, 2023 - July 14, 2025Organized and managed sales workflows with careful attention to commercial documentation, expanded client portfolio, maintained relationships with strategic clients, conducted key negotiations, participated in client visits and international trade fairs for business development, performed market and competitor research to identify opportunities and improve sales approach, and developed support materials for presentations and promotional activities.
Responsabile Commerciale at UltraPixel
December 31, 2023 - July 14, 2025Planned and coordinated sales activities with attention to commercial documentation; expanded client portfolio and managed key client relationships and negotiations; participated in international client visits and trade fairs to develop business; conducted market and competitor analysis to identify opportunities and improve commercial approach; developed content and materials supporting presentations and promotional activities.
Responsabile Commerciale at UltraPixel
December 31, 2023 - July 14, 2025Planned and coordinated sales activities, managed sales documentation, expanded client portfolio and managed key client relationships, participated in international business trips and trade fairs, conducted market and competitor research, and developed promotional materials.
Responsabile Commerciale at UltraPixel
December 31, 2023 - July 14, 2025Planned and coordinated sales activities focusing on commercial documentation. Managed client portfolio and key negotiations, participated in international business trips and fairs, conducted market and competitor research, and developed content to support presentations and promotional activities.
Responsabile Commerciale at UltraPixel
December 31, 2023 - July 14, 2025Organized and managed sales activities with attention to commercial documentation. Expanded client portfolio and managed strategic client relations and key negotiations. Participated in international business trips and trade fairs. Developed company content and promotional materials.
Global Sales Service Specialist at GQCan
September 30, 2023 - July 14, 2025Managed client relationships and customer care including direct client meetings, offer elaboration, and client portfolio development through strategic networking. Coordinated minor projects, managed agenda, provided technical assistance during meetings and presentations. Presented reports and analysis to CEO, managed CRM, attended sector trade fairs, and supported SME teams in regulatory and quality engineering compliance.
Global Sales Service Specialist at GQCan
September 30, 2023 - July 14, 2025Managed client relations and customer care by direct meetings and portfolio building through strategic networking; coordinated minor projects and assisted during meetings and presentations; presented regular reports and analysis to CEO, managed CRM, and attended industry fairs; supported SME teams ensuring adherence to quality and regulatory standards.
Global Sales Service Specialist at GQCan
September 30, 2023 - July 14, 2025Managed client relations with direct meetings and portfolio construction via strategic networking. Coordinated minor projects, handled scheduling and technical assistance in meetings, prepared reports and analyses for the CEO, managed CRM systems, participated in trade fairs, and supported regulatory and quality engineering teams.
Global Sales Service Specialist at GQCan
September 30, 2023 - July 14, 2025Managed client relationships and customer care including direct client meetings, offer preparation, and portfolio development through strategic networking. Coordinated minor projects, managed schedules, provided technical assistance during meetings, and handled CRM and reporting. Supported SME teams in regulatory affairs and quality engineering to ensure compliance with standards and regulations.
Global Sales Service Specialist at GQCan
September 30, 2023 - July 14, 2025Handled client relationships and customer care through direct meetings and offers preparation. Coordinated small projects, organized agendas, provided technical assistance during meetings, conducted periodic reports and CRM management, and supported teams to ensure quality and regulatory compliance.
Operations manager & Supporto Formazione - Social Media Manager at GRASP
June 1, 2023 - PresentCreated educational courses for medical professionals, produced visual content, managed and optimized website with SEO using WordPress, handled social media channels using AI tools and digital marketing strategies, and contributed to business development.
Operations Manager & Supporto Formazione - Social Media Manager at GRASP
June 1, 2023 - PresentCreated educational courses for medical professionals, developed visual content, managed and optimized website via WordPress and SEO, handled social media using AI tools and digital marketing strategies, and contributed to business development activities.
Operations manager & Supporto Formazione - Social Media Manager at GRASP
June 1, 2023 - PresentCreated educational courses for medical professionals, developed visual content, managed a website via WordPress optimizing for SEO, and handled social media with AI tools and digital marketing strategies. Acted as a business developer in a part-time freelance capacity.
Operations manager & Supporto Formazione - Social Media Manager at GRASP
June 1, 2023 - PresentCreated educational courses for doctors and surgeons, managed the website through WordPress with SEO optimization, and handled social media using AI tools and digital marketing strategies.
Operations manager & Supporto Formazione - Social Media Manager at GRASP
June 1, 2023 - PresentCreated educational courses for medical professionals, managed and optimized website via WordPress with SEO, and handled social media using AI tools and digital marketing strategies.
Data leaks manager - Business Development Manager at PQE Group
October 31, 2022 - July 14, 2025Conducted competitive market research and mapping with direct reporting to the CEO for strategic development, performed active business intelligence news research, provided training and supervision for an intern, managed CRM, researched and contacted potential clients, participated in international sector trade fairs, and delivered corporate presentations.
Data leaks manager - Business Development Manager at PQE Group
October 31, 2022 - July 14, 2025Conducted competitive market research and mapping with direct reports to CEO for strategy development; conducted active business intelligence; trained and supervised an intern; managed CRM; researched and contacted potential clients; participated in international industry fairs; and delivered corporate presentations.
Data leaks manager - Business Development Manager at PQE Group
October 31, 2022 - July 14, 2025Conducted competitive market research and mapping with direct reports to CEO to shape strategy. Engaged in active business intelligence research, training and supervision of intern, CRM management, potential client outreach, participation in international trade fairs, and corporate presentations.
Data leaks manager - Business Development Manager at PQE Group
October 31, 2022 - July 14, 2025Conducted competitive market research and strategy reporting directly to the CEO. Engaged in active business intelligence news research, trainee training and supervision, CRM management, client prospecting, participation in international trade fairs, and corporate presentations.
Data leaks manager - Business Development Manager at PQE Group
September 30, 2022 - July 14, 2025Conducted competitive market research and mapping with direct CEO reports to shape strategy. Performed active business intelligence news research, supervised an intern, managed the CRM, contacted potential clients, attended international trade fairs, and gave corporate presentations.
Strategic Marketing assistant & Junior financial account at Propensione.it Spa
August 31, 2021 - July 14, 2025Created content for online magazines and visual tools, prepared company presentations, managed social media campaigns, analyzed client portfolios, and developed customized investment proposals.
Strategic Marketing assistant & Junior financial account at Propensione.it Spa
August 31, 2021 - July 14, 2025Created magazine content and visual tools; developed company presentations and social media campaigns; analyzed client portfolios and created tailored investment proposals.
Strategic Marketing assistant & Junior financial account at Propensione.it Spa
August 31, 2021 - July 14, 2025Produced content for an online magazine, created visual tools, made corporate presentations, ran social media campaigns, analyzed client portfolios, and developed tailored investment proposals.
Strategic Marketing assistant & Junior financial account at Propensione.it Spa
August 31, 2021 - July 14, 2025Created content for online magazines and various visual tools, prepared corporate presentations, managed social media campaigns, and performed client portfolio analysis for tailored investment proposals.
Strategic Marketing assistant & Junior financial account at Propensione.it Spa
August 31, 2021 - July 14, 2025Created content for an online magazine and various visual materials, prepared corporate presentations, managed social media campaigns, and analyzed client portfolios to create tailored investment proposals.
Education
Laurea Triennale at Università degli Studi di Udine
October 1, 2015 - April 30, 2018Master at IED - Istituto Europeo del Design
November 1, 2018 - October 31, 2019Laurea Triennale at Università degli Studi di Udine
October 1, 2015 - April 30, 2018Master at IED - Istituto Europeo del Design
November 1, 2018 - October 31, 2019Laurea Triennale at Università degli Studi di Udine
October 1, 2015 - April 30, 2018Master at IED - Istituto Europeo del Design
November 1, 2018 - October 31, 2019Laurea Triennale at Università degli Studi di Udine
October 1, 2015 - April 30, 2018Master at IED - Istituto Europeo del Design
November 1, 2018 - October 31, 2019Laurea Triennale at Università degli Studi di Udine
October 1, 2015 - April 30, 2018Master at IED - Istituto Europeo del Design
November 1, 2018 - October 31, 2019Qualifications
Corso sicurezza base e basso rischio specifico
January 1, 2024 - December 31, 2024Google digital training
January 1, 2020 - December 31, 2020Diploma organizzazione di eventi @NAD,Verona
January 1, 2018 - December 31, 2018Cambridge Advanced English C1
January 1, 2018 - December 31, 2018Digital marketing, 80h
January 1, 2018 - December 31, 2018PNL @ Divulgazione Dinamica
January 1, 2018 - December 31, 2018Corso sicurezza base e basso rischio specifico
January 1, 2024 - December 31, 2024Google digital training
January 1, 2020 - December 31, 2020Diploma organizzazione di eventi @NAD, Verona
January 1, 2018 - December 31, 2018Cambridge Advanced English C1
January 1, 2018 - December 31, 2018Digital marketing, 80h
January 1, 2018 - December 31, 2018PNL @ Divulgazione Dinamica
January 1, 2018 - December 31, 2018Corso sicurezza base e basso rischio specifico
January 1, 2024 - December 31, 2024Google digital training
January 1, 2020 - December 31, 2020Diploma organizzazione di eventi @NAD, Verona
January 1, 2018 - December 31, 2018Cambridge Advanced English C1
January 1, 2018 - January 1, 2018Digital marketing, 80h
January 1, 2018 - December 31, 2018PNL @ Divulgazione Dinamica
January 1, 2018 - December 31, 2018Corso sicurezza base e basso rischio specifico
January 1, 2024 - December 31, 2024Google digital training
January 1, 2020 - December 31, 2020Diploma organizzazione di eventi @NAD Verona
January 1, 2018 - December 31, 2018Cambridge Advanced English C1
January 1, 2018 - December 31, 2018Digital marketing, 80h
January 1, 2018 - December 31, 2018PNL @ Divulgazione Dinamica
January 1, 2018 - December 31, 2018Corso sicurezza base e basso rischio specifico
January 1, 2024 - December 31, 2024Google digital training
January 1, 2020 - December 31, 2020Diploma organizzazione di eventi @NAD, Verona
January 1, 2018 - December 31, 2018Cambridge Advanced English C1
January 1, 2018 - December 31, 2018Digital marketing, 80h
January 1, 2018 - December 31, 2018PNL @ Divulgazione Dinamica
January 1, 2018 - December 31, 2018Industry Experience
Professional Services, Healthcare, Telecommunications, Manufacturing, Retail, Financial Services, Life Sciences
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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