Hi, I'm Roberto Serra. With over two decades of experience in IT, web development, and system administration, I have a solid background in programming, project management, and client relations. I enjoy tackling technical challenges, developing websites, and maintaining IT systems to ensure smooth business operations. Over the years, I have worked with multiple companies across various sectors, providing web solutions, IT support, and training. I am passionate about technology and forming strong collaborations, always focusing on delivering quality and timely results.

Roberto Serra

Hi, I'm Roberto Serra. With over two decades of experience in IT, web development, and system administration, I have a solid background in programming, project management, and client relations. I enjoy tackling technical challenges, developing websites, and maintaining IT systems to ensure smooth business operations. Over the years, I have worked with multiple companies across various sectors, providing web solutions, IT support, and training. I am passionate about technology and forming strong collaborations, always focusing on delivering quality and timely results.

Available to hire

Hi, I’m Roberto Serra. With over two decades of experience in IT, web development, and system administration, I have a solid background in programming, project management, and client relations. I enjoy tackling technical challenges, developing websites, and maintaining IT systems to ensure smooth business operations.

Over the years, I have worked with multiple companies across various sectors, providing web solutions, IT support, and training. I am passionate about technology and forming strong collaborations, always focusing on delivering quality and timely results.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

Italian
Fluent
English
Advanced
French
Advanced

Work Experience

Consulente IT – Sistemista – Sviluppatore Web at Scuola Media Statale Dante Alighieri - G. Pascoli
December 31, 2020 - July 15, 2025
Developed and implemented websites, managed domains, email, networks, servers, hardware repairs, and software assistance.
Consulente IT – Sistemista – Sviluppatore Web at Scuola Media Statale Dante Alighieri - G. Pascoli
December 31, 2020 - July 15, 2025
Website development and implementation, domain and email management, network and server maintenance, hardware repair, and software support.
Consulente IT – Sistemista – Sviluppatore Web at Scuola Media Statale Dante Alighieri - G. Pascoli
December 31, 2020 - July 15, 2025
Responsible for web development and implementation, domain and email management, network and server maintenance, hardware repair, and software support in a secondary school environment.
Docente at Istituto Italiano Design
December 31, 2014 - July 15, 2025
Taught web design including HTML5, CSS3, PHP, WordPress, and SEO during the academic year.
Docente at Istituto Italiano Design
December 31, 2014 - July 15, 2025
Taught web design and programming including HTML5, CSS3, PHP, WordPress, and SEO during the academic year.
Docente di progettazione web at Istituto Italiano Design
December 31, 2014 - July 15, 2025
Provided instruction in web design covering HTML5, CSS3, PHP, WordPress, and SEO throughout an academic year.
Responsabile Risorse Tecnologiche-Informatiche at ASP Giovanni Ottavio Bufalini – Centro di Istruzione e Formazione Professionale
January 1, 2013 - Present
Responsible for website development and implementation, management of domains, email, networks, servers, VoIP systems, hardware repairs, and software assistance.
Responsabile Risorse Tecnologiche-Informatiche at ASP Giovanni Ottavio Bufalini – Centro di Istruzione e Formazione Professionale
January 1, 2013 - Present
Responsible for website development and implementation, domain and email management, network and server maintenance, VoIP system maintenance, hardware repair, and software support in an educational environment.
Responsabile Risorse Tecnologiche-Informatiche at ASP Giovanni Ottavio Bufalini – Centro di Istruzione e Formazione Professionale
January 1, 2013 - Present
Managed development and implementation of websites, domain and email management, network and server administration, VoIP system maintenance, hardware repair, and software assistance in a professional education and training center.
Collaboratore a progetto at C.E.S.D. S.r.l.
December 31, 2012 - July 15, 2025
Software programming and system administration, technical assistance for multiple locations, server maintenance, database maintenance, badge printing, hardware repair, and software support.
Collaboratore a progetto at C.E.S.D. S.r.l.
December 31, 2012 - July 15, 2025
Software programmer and system administrator supporting over 120 peripheral offices and central offices in Italy. Duties included software development, technical support, server maintenance, database management, badge-card encoding, and hardware/software assistance.
Collaboratore a progetto at C.E.S.D. S.r.l.
December 31, 2012 - July 15, 2025
Handled software programming, technical assistance for over 120 peripheral and central sites in Italy, server maintenance, database management, printing and coding badge cards, and hardware/software repair and support.
Consulente IT – Sistemista – Sviluppatore Web at Mega Services S.p.A.
January 1, 2012 - Present
Website development and maintenance, managed domains, email, networks, servers, VoIP systems, hardware repair, and software assistance for central and peripheral offices.
Consulente IT – Sistemista – Sviluppatore Web at Mega Services S.p.A.
January 1, 2012 - Present
Website development and maintenance, technical assistance for peripheral and central offices, server and database maintenance, hardware repair, and software support.
Consulente IT – Sistemista – Sviluppatore Web at Mega Services S.p.A.
January 1, 2012 - Present
Web development and implementation, domain and email system maintenance, network and server management, VoIP system maintenance, hardware repair, software assistance, technical support to multiple peripheral sites and central headquarters, database management for data accuracy.
Collaboratore at Adriano Sisto Editore
December 31, 2009 - July 15, 2025
Designed and maintained the website for the 'Corriere di Livorno' newspaper, managed email accounts, updated news daily, and handled digital distribution to subscribers.
Collaboratore at Adriano Sisto Editore
December 31, 2009 - July 15, 2025
Curator and creator of the web channel for 'Corriere di Livorno' newspaper, managing website design, email systems, daily news updates, and digital distribution to subscribers.
Collaboratore at Adriano Sisto Editore
December 31, 2009 - July 15, 2025
Curated and created the web channel for the newspaper "Corriere di Livorno," including website design and development, email configuration, daily news updates, and digital distribution to subscribers.
Dipendente / Socio lavoratore at Intermedia Design S.n.c.
December 31, 2008 - July 15, 2025
Held various roles from programmer to production manager and company director. Managed all programming tasks, supervision of projects, client relationships, hosting management, hardware and software support, and administrative and economic activities as a socio-lavoratore.
Dipendente / Socio lavoratore at Intermedia Design S.n.c.
December 31, 2008 - July 15, 2025
Responsible for programming, production management, and eventually company direction, overseeing all aspects from technical project implementation to client relations and company administration. Handled web services management including hosting, email, hardware/software support, and problem resolution.
Dipendente / Socio lavoratore at Intermedia Design S.n.c.
December 31, 2008 - July 15, 2025
Served from programmer to production manager and company director, handling all company activities including programming, production, hardware and software support, client relations, and administrative tasks such as accounting and equipment purchasing. Managed internet services for clients, including domain hosting and email. Involved in both technical and economic aspects as a partner and employee.
Consulente IT – Sistemista – Sviluppatore Web at Various companies
January 1, 2008 - Present
Provided web development, web marketing including SEO and SEM, developed dedicated management software and web/native apps, managed domains, emails, networks, servers, hardware repairs, and software assistance for multiple clients.
Consulente IT – Sistemista – Sviluppatore Web at Iktome S.n.c. and associated firms
January 1, 2008 - Present
Web development, SEO and SEM marketing, software development for dedicated management systems, app development, domain and email management, network and server maintenance, hardware repair and software assistance.
Consulente IT – Sistemista – Sviluppatore Web at Iktome S.n.c. and other companies
January 1, 2008 - Present
Engaged in web development, web marketing (SEO and SEM), dedicated software management development, Web and native apps development, maintenance of domains, email, networks, servers, hardware repair, and software assistance across multiple companies in graphics, communication, marketing, hardware/software, and education sectors.
Consulente IT – Sistemista – Sviluppatore Web at Leografic S.r.l.
January 1, 2006 - Present
Developed and implemented websites, managed electronic domains and email, maintained networks and servers, managed VoIP systems, performed hardware repairs, and provided software assistance.
Consulente IT – Sistemista – Sviluppatore Web at Leografic S.r.l.
January 1, 2006 - Present
Development and implementation of websites, management of domains and email, network and server maintenance, VoIP system administration, hardware repairs, and software support.
Consulente IT – Sistemista – Sviluppatore Web at Leografic S.r.l.
January 1, 2006 - Present
Web development and implementation, domain and email maintenance, network and server maintenance, VoIP system management, hardware repair, and software support focused on printing solutions.

Education

Diploma scientifico di istruzione secondaria superiore at Istituto tecnico industriale statale Leopoldo ed Alice Fianchetti di Città di Castello
January 1, 1995 - December 31, 2000
Esperto nella progettazione e realizzazione di basi di dati at Centro di Formazione Professionale Opera Pia G.O. Bufalini di Città di Castello
January 1, 2001 - December 31, 2002
Diploma scientifico di istruzione secondaria superiore at Istituto tecnico industriale statale Leopoldo ed Alice Fianchetti di Città di Castello
January 1, 1995 - December 31, 2000
Esperto nella progettazione e realizzazione di basi di dati at Centro di Formazione Professionale Opera Pia G.O. Bufalini di Città di Castello
January 1, 2001 - December 31, 2002
Diploma scientifico di istruzione secondaria superiore at Istituto tecnico industriale statale Leopoldo ed Alice Fianchetti di Città di Castello
January 1, 1995 - December 31, 2000

Qualifications

Esperto nella progettazione e realizzazione di basi di dati
January 1, 2001 - December 31, 2002

Industry Experience

Software & Internet, Education, Media & Entertainment, Professional Services, Telecommunications, Manufacturing