Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm a Senior Product and UX Designer with 15 years of experience in UX/UI and 8 years specifically in product design. Over the years, I've honed my skills in creating user-centred, scalable solutions that span music tech, e-commerce, B2B, and health & wellbeing sectors. I enjoy leading design processes from discovery through to high-fidelity prototyping and design system development. I’m passionate about translating complex problems into clear, actionable designs that benefit both products and users. Collaborating closely with cross-functional teams and staying driven by data and user insights are at the core of how I work.…I'm a Senior Product and UX Designer with 15 years of experience in UX/UI and 8 years specifically in product design. Over the years, I've honed my skills in creating user-centred, scalable solutions that span music tech, e-commerce, B2B, and health & wellbeing sectors. I enjoy leading design processes from discovery through to high-fidelity prototyping and design system development. I’m passionate about translating complex problems into clear, actionable designs that benefit both products and users. Collaborating closely with cross-functional teams and staying driven by data and user insights are at the core of how I work.

Charlie Piggins

Product Designer, UX Designer, UI Designer, +3





I'm a Senior Product and UX Designer with 15 years of experience in UX/UI and 8 years specifically in product design. Over the years, I've honed my skills in creating user-centred, scalable solutions that span music tech, e-commerce, B2B, and health & wellbeing sectors. I enjoy leading design processes from discovery through to high-fidelity prototyping and design system development. I’m passionate about translating complex problems into clear, actionable designs that benefit both products and users. Collaborating closely with cross-functional teams and staying driven by data and user insights are at the core of how I work.…I'm a Senior Product and UX Designer with 15 years of experience in UX/UI and 8 years specifically in product design. Over the years, I've honed my skills in creating user-centred, scalable solutions that span music tech, e-commerce, B2B, and health & wellbeing sectors. I enjoy leading design processes from discovery through to high-fidelity prototyping and design system development. I’m passionate about translating complex problems into clear, actionable designs that benefit both products and users. Collaborating closely with cross-functional teams and staying driven by data and user insights are at the core of how I work.

Available to hire

I’m a Senior Product and UX Designer with 15 years of experience in UX/UI and 8 years specifically in product design. Over the years, I’ve honed my skills in creating user-centred, scalable solutions that span music tech, e-commerce, B2B, and health & wellbeing sectors. I enjoy leading design processes from discovery through to high-fidelity prototyping and design system development.

I’m passionate about translating complex problems into clear, actionable designs that benefit both products and users. Collaborating closely with cross-functional teams and staying driven by data and user insights are at the core of how I work.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior Product Designer at Openstage

May 6, 2024 - November 30, 2024

Led UX discovery and user research for a music tech platform dashboard, identifying key pain points to improve fan engagement for artists and managers. Redesigned the platform dashboard, increasing usability scores by 30% and enhancing brand consistency. Established a scalable design system, reducing inconsistencies by 50% across the platform.

Senior Product Designer at LoyaltyLion

September 5, 2022 - December 31, 2023

Designed and implemented new product features, improving conversion rates by 15% through data-driven UX improvements. Conducted A/B testing and usability research, optimising customer touchpoints and increasing user engagement by 23%. Optimised design workflows, reducing turnaround times for new features by 40%.

Senior Product Designer at InMusic

October 12, 2020 - July 31, 2022

Designed touchscreen UIs and GUIs for DAWs and audio hardware (HeadRush, Engine Visual, M-Audio). Led user research sessions, contributing to a 20% improvement in feature adoption post-launch. Spearheaded a redesign of the digital audio workstation UI, leading to increased user satisfaction.

Freelance UX/UI Designer at Freelance

July 8, 2019 - March 9, 2020

Consulted for startups and SMEs, providing UX and UI expertise across mobile and web applications. Delivered user-centred design solutions improving onboarding flows, engagement, and product clarity. Designed and tested high-fidelity prototypes across e-commerce and SaaS platforms. Built modular design systems ensuring consistency and efficiency. Conducted stakeholder workshops and user research sessions to inform product strategy and prioritisation.

Senior UI/UX Designer at Raising IT

July 16, 2018 - June 28, 2019

Raising IT worked with charities to revamp their websites, ramp up engagement, drive donors and engage beneficiaries. Turning their website into a data-driven marketing and fundraising machine. My role as UI/UX designer was to work directly with the clients to determine scope and creative direction, map out and design user experience prototypes and design platform interfaces that integrated with their brand.

Digital Designer/Owner at Mode of Thought

February 1, 2010 - November 5, 2018

Led UX and visual design for bespoke web experiences and identity systems in music, fashion, and retail sectors. Delivered end-to-end design for digital platforms including wireframes and high-fidelity UI. Collaborated with developers for responsive interfaces aligned with brand consistency. Introduced user-centred design approaches to improve usability and align creative direction with business goals.

Designer/Partner at Internetwork Ltd

July 10, 2006 - February 12, 2010

As founding designer I led, motivated and directed the design and production teams, coordinated developers and freelance designers to meet all project requirements.

Freelance Digital Designer at Freelance

October 3, 2003 - July 7, 2006

Leading a team of designers working on innovative, digital, below-the-line advertising campaigns for major brands, including Fiat, McCain, Mars, Philips, Lego, Procter & Gamble. Pitching for new business with 100% success rate.

Senior Digital Designer at Arc Worldwide

October 23, 2000 - September 26, 2003

Production Designer at Pearlfisher

March 9, 1998 - October 30, 2000

Contributed to award-winning packaging projects for brands including Absolut, Green & Black’s, and Elizabeth Arden.

Freelance Digital Designer at Freelance

January 1, 1996 - February 27, 1998

Creative for various print, packaging and branding projects. Clients included: Red Foot Design and Bedfordshire County Council.

Education

BA (Hons) at Middlesex University

January 1, 1998 - December 31, 2001

Foundation at Barnfield College

January 1, 1997 - December 31, 1998

Qualifications

Human-Computer Interaction

April 6, 2020 - June 5, 2020

HCI course teaches how to create intuitive user experiences that elevate customer loyalty, brand value and business profitability.

BA Hons Fine Art

September 9, 1991 - June 8, 1994

I studied for my BA Fine Art (Hons) at Middlesex University in vibrant London between 1991 and 1994. The course offered a rich, multi-disciplinary environment where I developed skills across painting, printmaking, sculpture, photography, performance and digital arts, supported by excellent facilities. Taught by practising artists and academics, the degree combined hands-on studio practice with critical engagement in historical and contemporary visual culture. I also gained valuable professional experience through exhibition opportunities and connections to London’s thriving art scene.

Foundation certificate in Art & Design

September 4, 1989 - June 29, 1990

I completed the Foundation Course in Art & Design at Barnfield College in Luton in 1990. It was a transformative and exploratory year in which I immersed myself across a broad range of disciplines — from fine art and printmaking to textiles, ceramics and 3D design. We began by experimenting with different media and creative processes, gradually refining our preferences and developing a cohesive portfolio. The college environment encouraged a hands‑on and self‑reflective approach, supported by tutors who guided both practical skills and conceptual thinking. Over the year I grew confident in my creative expression and technical execution, and the course truly laid the groundwork for my future degree study.