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With over six years of experience, I design innovative, scalable, and user-centric solutions while shaping product strategy for business outcomes. I enjoy collaborating with cross-functional teams to transform ambiguous problems into impactful and elegant product experiences. My work balances user needs with business objectives, ensuring high-quality delivery and seamless implementation. I am passionate about conducting thorough user research and usability testing to inform design decisions and optimize customer experiences. I continuously strive to raise the bar in design excellence by actively giving and receiving feedback. I am open to UK and remote roles with visa sponsorship.…With over six years of experience, I design innovative, scalable, and user-centric solutions while shaping product strategy for business outcomes. I enjoy collaborating with cross-functional teams to transform ambiguous problems into impactful and elegant product experiences. My work balances user needs with business objectives, ensuring high-quality delivery and seamless implementation. I am passionate about conducting thorough user research and usability testing to inform design decisions and optimize customer experiences. I continuously strive to raise the bar in design excellence by actively giving and receiving feedback. I am open to UK and remote roles with visa sponsorship.

Hai Ho

Product Designer, UX Designer, UI Designer, +2

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With over six years of experience, I design innovative, scalable, and user-centric solutions while shaping product strategy for business outcomes. I enjoy collaborating with cross-functional teams to transform ambiguous problems into impactful and elegant product experiences. My work balances user needs with business objectives, ensuring high-quality delivery and seamless implementation. I am passionate about conducting thorough user research and usability testing to inform design decisions and optimize customer experiences. I continuously strive to raise the bar in design excellence by actively giving and receiving feedback. I am open to UK and remote roles with visa sponsorship.…With over six years of experience, I design innovative, scalable, and user-centric solutions while shaping product strategy for business outcomes. I enjoy collaborating with cross-functional teams to transform ambiguous problems into impactful and elegant product experiences. My work balances user needs with business objectives, ensuring high-quality delivery and seamless implementation. I am passionate about conducting thorough user research and usability testing to inform design decisions and optimize customer experiences. I continuously strive to raise the bar in design excellence by actively giving and receiving feedback. I am open to UK and remote roles with visa sponsorship.

Available to hire

With over six years of experience, I design innovative, scalable, and user-centric solutions while shaping product strategy for business outcomes. I enjoy collaborating with cross-functional teams to transform ambiguous problems into impactful and elegant product experiences. My work balances user needs with business objectives, ensuring high-quality delivery and seamless implementation.

I am passionate about conducting thorough user research and usability testing to inform design decisions and optimize customer experiences. I continuously strive to raise the bar in design excellence by actively giving and receiving feedback. I am open to UK and remote roles with visa sponsorship.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Vietnamese

Advanced

Work Experience

Senior Product Designer at J.P. Morgan

May 31, 2024 - July 15, 2025

Designed innovative, user-centred solutions for a new flagship product, creating end-to-end artefacts spanning research insights, UX flows, and high-fidelity UI. Conducted user research, usability testing, and iterative feedback sessions to shape product direction and design decisions, partnering with researchers, product managers, and engineers to align user needs with requirements and technical feasibility. Developed wireframes, prototypes, and polished UI designs focused on delivering exceptional customer experiences, iterating rapidly based on user and market research, stakeholder feedback, and data science. Drove consistent experiences by rigorously implementing and enhancing brand guidelines and design systems. Effectively communicated design rationale to stakeholders, influencing decisions and collaborating closely with developers to ensure seamless implementation and high-quality delivery.

Product Designer at Meta

August 31, 2023 - July 15, 2025

Crafted intuitive, elegant product experiences at the global scale, transforming ambiguous problems into impactful solutions for end users and enterprise customers. Strategically optimised experiences by balancing user-centric design with business objectives, leveraging data analytics and experiments to deliver scalable, high-impact solutions. Shaped product roadmaps with a strong user-centred perspective, influencing strategy to drive outcomes for the business and customers. Owned the end-to-end design process from discovery and ideation to execution and launch. Championed design excellence by actively giving and receiving feedback, continually raising the bar for quality and craft.

UX Design & Research Intern at Western Digital (SanDisk)

August 31, 2017 - July 15, 2025

Overhauled legacy consumer user experiences and defined 0–1 feature requirements and strategic solutions to align user needs with business and technical objectives. Independently planned and executed user research studies (remote and moderated), gathering critical insights and translating them into clear, actionable recommendations. Advocated for user needs to cross-functional stakeholders, including executive leadership and engineering, to drive user-centric product roadmap decisions.

User Researcher (Contract) at TimeTackle

May 31, 2017 - July 15, 2025

Led targeted user research and market analysis in a fast-paced B2B SaaS startup environment, interviewing business clients to uncover user needs, pain points, and behavioural patterns that informed product strategy and roadmap decisions. Translated complex qualitative insights into clear, actionable recommendations, rapidly iterating designs to shape product development in an agile environment. Collaborated cross-functionally with product, engineering, and business teams to align user needs with scalable solutions.