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I am a User Experience Designer, Researcher, and Strategist with over 9 years of global experience creating human-centered products and services across fintech, education, healthcare, telecom, and government sectors. With a background in computer science and a master's in design innovation and service design, I bring a unique blend of technical fluency and design depth to every project. I believe great design is a team sport and enjoy collaborating with diverse teams to deliver empathetic and inclusive solutions. I have had the pleasure of leading teams and working with clients across North America, the Middle East, and South Asia. My experience ranges from designing AI-driven tools to digital transformation initiatives, always focusing on impact and inclusivity. I am passionate about education and have developed design programs to help teams and individuals grow in their UX capabilities, often incorporating emerging technologies like AI into learning and practice.…I am a User Experience Designer, Researcher, and Strategist with over 9 years of global experience creating human-centered products and services across fintech, education, healthcare, telecom, and government sectors. With a background in computer science and a master's in design innovation and service design, I bring a unique blend of technical fluency and design depth to every project. I believe great design is a team sport and enjoy collaborating with diverse teams to deliver empathetic and inclusive solutions. I have had the pleasure of leading teams and working with clients across North America, the Middle East, and South Asia. My experience ranges from designing AI-driven tools to digital transformation initiatives, always focusing on impact and inclusivity. I am passionate about education and have developed design programs to help teams and individuals grow in their UX capabilities, often incorporating emerging technologies like AI into learning and practice.

Saad Javed Anwar

UX Designer, Product Designer, Graphic Designer, +2

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I am a User Experience Designer, Researcher, and Strategist with over 9 years of global experience creating human-centered products and services across fintech, education, healthcare, telecom, and government sectors. With a background in computer science and a master's in design innovation and service design, I bring a unique blend of technical fluency and design depth to every project. I believe great design is a team sport and enjoy collaborating with diverse teams to deliver empathetic and inclusive solutions. I have had the pleasure of leading teams and working with clients across North America, the Middle East, and South Asia. My experience ranges from designing AI-driven tools to digital transformation initiatives, always focusing on impact and inclusivity. I am passionate about education and have developed design programs to help teams and individuals grow in their UX capabilities, often incorporating emerging technologies like AI into learning and practice.…I am a User Experience Designer, Researcher, and Strategist with over 9 years of global experience creating human-centered products and services across fintech, education, healthcare, telecom, and government sectors. With a background in computer science and a master's in design innovation and service design, I bring a unique blend of technical fluency and design depth to every project. I believe great design is a team sport and enjoy collaborating with diverse teams to deliver empathetic and inclusive solutions. I have had the pleasure of leading teams and working with clients across North America, the Middle East, and South Asia. My experience ranges from designing AI-driven tools to digital transformation initiatives, always focusing on impact and inclusivity. I am passionate about education and have developed design programs to help teams and individuals grow in their UX capabilities, often incorporating emerging technologies like AI into learning and practice.

Available to hire

I am a User Experience Designer, Researcher, and Strategist with over 9 years of global experience creating human-centered products and services across fintech, education, healthcare, telecom, and government sectors. With a background in computer science and a master’s in design innovation and service design, I bring a unique blend of technical fluency and design depth to every project. I believe great design is a team sport and enjoy collaborating with diverse teams to deliver empathetic and inclusive solutions.

I have had the pleasure of leading teams and working with clients across North America, the Middle East, and South Asia. My experience ranges from designing AI-driven tools to digital transformation initiatives, always focusing on impact and inclusivity. I am passionate about education and have developed design programs to help teams and individuals grow in their UX capabilities, often incorporating emerging technologies like AI into learning and practice.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

UX Design Strategy Advisor at Systems Limited

October 1, 2024 - Present

Lead UX and service design engagements with North American clients, focusing on enterprise applications and AI-driven digital transformation. Led UX design for AI-driven training tools and event management applications for Tapestry Inc. Redesigned a farming advisory and planning application with 500K+ active users. Spearheading design operations, leading teams, managing cross-functional collaboration, and designing a global design education program for 50+ designers using AI-driven tools and methodologies.

Experience Advisor at WorkSafeBC

August 31, 2024 - July 16, 2025

Led user research with 30+ small business owners to improve digital touchpoints across citizen-facing services. Synthesized findings from 100+ internal reports, created an indexed knowledge bank that shaped strategy for return-to-work service improvements.

Service Designer (Contract) at Government of Alberta

February 29, 2024 - July 16, 2025

Facilitated stakeholder engagement for three major projects, translating business needs into actionable service requirements. Designed mobile and web portals for wildfire and emergency rebate applications, created user flows, wireframes, detailed design and functional documentation. Led exploratory research on digital identity and wallet services producing insight reports for provincial initiatives. Delivered high-fidelity prototypes aligned with agile delivery timelines.

UX Design Consultant (Contract) at Visionet Systems Limited

July 31, 2023 - July 16, 2025

Developed UX strategy and proof-of-concept prototypes for a global pharmaceutical client aligning user flows with complex regulatory and product needs. Facilitated pre-sales workshops with cross-functional teams converting discovery insights into actionable roadmaps for client acquisition.

Senior UX Design Strategist at Systems Limited

May 31, 2023 - July 16, 2025

Redesigned Doha’s Education City platform enhancing user experience for 10K+ users during the 2022 FIFA World Cup. Led UX design of Punjab digital land registry mobile and web platforms across 300+ centers supporting 20K+ monthly transactions. Led design thinking workshops with senior stakeholders leading to redesigned onboarding experiences. Facilitated co-creative workshops and designed Invest Bank UAE’s first digital retail banking application. Expanded internal design team and generated $500K+ in new business through proposals and client engagement. Recognized for strategic impact and delivery excellence.

Senior UX and Service Designer at Designist

February 28, 2022 - July 16, 2025

Led end-to-end design of Pakistan’s first digital home x-ray service, including research, service blueprinting, user testing, SOPs, staff training, and digital intake design servicing 1,000+ patients across 4 cities. Redesigned Bank Al Habib’s overseas customer onboarding reducing turnaround times and improving satisfaction. Developed e-commerce CX audit services pitched to retail brands resulting in industry benchmarks and client acquisition. Built mentorship and internship programs for junior designers. Secured 3-year UK Aid funding via winning service design proposal.

Lead UX Designer and Research Associate at Lahore University of Management Sciences

June 30, 2020 - July 16, 2025

Led a team to design Autism Assisted portal and app supporting families, handled end-to-end UX, WCAG 2.1 accessibility, content strategy, and field research, achieving #2 ranking on Google Play Store. Contributed to VR-based cognitive research study published in a scientific journal. Directed UX for Open Data Pakistan including frameworks, personas, prototypes, and launched data visualization tools alongside nationwide data viz hackathon. Served as Creative Director for UX Pakistan conference managing speakers, workshops, media, and competitions. Mentored junior designers through internships and lectures.

Product Designer at Johnny & Jugnu

January 31, 2019 - July 16, 2025

Designed and launched a custom point-of-sale system reducing operational errors by 90%, trained 50+ staff for adoption. Digitized branch operations with ERP system improving workflow and visibility. Built a multilingual chatbot automating 80% of customer service queries enhancing response time.