Available to hire
I am a user centred designer with over 15 years experience across a variety of sectors, ranging from start-ups and established companies to public services. I specialize in creating user flows, sketching out features, and developing and iterating clickable prototypes. With a background in visual design, I have a well-rounded skillset to create low and high fidelity concepts.
I thrive in multi-disciplinary teams and am always the voice of the user, distilling complex requirements to their simplest form. I adopt user-centred design approaches that delight users and create value in products and services.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Work Experience
Senior Interaction Designer at Mercator • HMRC
January 1, 2024 - July 16, 2025Designed a new service to allow users or partners of Child Benefit claimants to have their High Income Child Benefit Charge collected through PAYE earnings. Managed an extremely complex and media-attracted project by working in a cross-disciplinary team from Discovery through Beta. Championed the GDS Service Standard, challenged complex technical and stakeholder requirements, and explored generative AI using Pega Blueprint for dynamic content and personalized user testing scenarios.
Interaction Designer - Service Designer at Version 1 • DFT
January 1, 2023 - July 16, 2025Lead designer for a new native app for the Department for Transport, recording road collision information for forensic investigation units. Conducted observational studies and interviews to understand pain points, designed bespoke UI systems in Sketch and Figma following .GOV Design System principles, and developed features utilizing native tablet functionality. Validated user needs through testing and provided mentorship to junior designers.
Interaction Designer at Kainos • DVSA
December 31, 2022 - July 16, 2025Worked on UX enhancements for Book a Driving Test service, redesigning the calendar picker to help users find available test slots amid Covid backlog. Created initial designs with Sketch and Invision and collaborated with user research to identify preferred design options. Produced development specifications.
Interaction Designer at Capgemini • HMRC
January 1, 2022 - July 16, 2025Worked within payments teams across several services from discovery to live, championing user-centred design and the GDS Service Standard. Led interaction design on Self Assessment payment plans and the first government service to adopt open banking payment methods. Conducted A/B testing and user testing with notable improvements in CSAT scores.
UX Designer at Experian • Runpath
January 1, 2018 - July 16, 2025Lead UX designer for several key Experian products. Designed a mortgage tool using credit score systems to show mortgage offers early, prototyped gamification for user engagement and identity verification, speeding up agreement in principle presentations.
UX Designer at Method • Economist
December 31, 2016 - July 16, 2025Lead UX designer for The Economist Espresso App, collaborating with user researchers to create story maps and user journeys. Mentored junior designers and directed UI concepts. Created prototype features for shortform daily news, including user knowledge testing and ranking.
UI Designer at Head • Electrolux/AEG
December 31, 2016 - July 16, 2025Lead UI designer for Electrolux and AEG ownership experiences on responsive websites. Worked closely with UX designers for journey mapping, wireframing, and delivering features in sprints. Paired with developers to ensure optimal feature implementation. Fostered design process improvements and mentored junior designers.
Product Designer at Findmypast
December 31, 2016 - July 16, 2025Lead product designer creating end-to-end experiments for new customer onboarding, including customer flows, wireframes, UI screens, and clickable prototypes for testing. Worked agile with ongoing iterations based on user feedback.
UI/Visual Designer at Boston Consulting Group • BNP Paribas
December 31, 2016 - July 16, 2025Lead visual designer working on future vision concepts for BNP Paribas. Collaborated with UX architects on user journeys and created clickable visual prototypes for consumer savings products and wealth management dashboards.
UI/Visual Designer at Sapient Nitro • Natwest/RBS
December 31, 2015 - July 16, 2025UI/Visual Designer role with responsibilities including visual design support.
UI Designer at Barclays
January 1, 2015 - July 16, 2025Responsible for UI design tasks.
UI Designer at BSkyB
December 31, 2013 - July 16, 2025Held a UI designer role for multiple years.
Education
Bachelor of Design at ATU Letterkenny
January 1, 2004 - December 31, 2005National Diploma in Visual Communications at ATU Letterkenny
January 1, 2001 - December 31, 2004Qualifications
Industry Experience
Government, Financial Services, Software & Internet, Professional Services, Consumer Goods
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Hire a UX Designer
We have the best ux designer experts on Twine. Hire a ux designer in Brighton today.