Available to hire
I am a committed and highly motivated professional with a track record of meeting company needs through organized, proactive practices. I thrive under pressure and adapt quickly to new situations and challenges to strengthen the organizational brand and deliver results.
I have experience overseeing administrative functions, coordinating cross-functional teams, and implementing process improvements. I excel at data analysis, reporting, and building cohesive teams while maintaining a strong focus on customer service and safety.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
English
Fluent
Work Experience
Warehouse Associate at Kroger Fulfillment Network
December 1, 2025 - December 1, 2025Responsible for manual loading of all delivery vehicles and semi trailers with strict deadline adherence. Proficient in using Zebra HandScanner for QR code scanning and data capture. Generated reports in Microsoft Excel to monitor inbound/outbound activity and safety metrics. Collaborated with a six-person safety committee to develop solutions for outbound operations and organized team-building activities to boost morale and cohesion.
ARC Lead Administrator at Plantation at Leesburg HOA
October 1, 2023 - October 1, 2023Led reporting of structural improvements for prospective residents and maintained Excel-based reports. Communicated with residents regarding improvements, deadlines, and compliance requirements. Coordinated with a nine-member committee to review and approve structural improvement reports per binding legal terms. Developed and facilitated team-building activities.
Overnight Operations Lead Auditor at Doghouse Hotel Brewdog USA
May 1, 2023 - May 1, 2023Updated and managed accounts payable database using NCR payment system on a nightly basis. Cross-trained employees to ensure continuity of priority tasks during absences. Assisted guests at check-in and provided information about hotel services; offered beverages and refreshments at the counter and minibar. Supported culinary staff in morning breakfast service.
Pre-Placement Coordinator at Robert Half
June 1, 2023 - June 1, 2023Managed Salesforce data for pre-placement employment and analyzed background checks to determine candidate eligibility. Generated reports in Excel and updated Salesforce to reflect matching activity. Communicated with potential employees via email during finalization; oversaw coordination of team-building activities.
Lead Maintenance Technician at Top Golf USA
May 1, 2021 - May 1, 2021Operated Kubota tractor to collect golf balls from the driving range and cleaned balls in automated systems. Reconnected machines to software for re-imaging and performed preventive maintenance to ensure uptime. Cleared ball jams in target bays and maintained a clean, organized work area.
Lead Operations Supervisor at Lifetime Fitness
August 1, 2020 - August 1, 2020Used POS system to assist with new member cards, address changes, and billing questions; answered phones and supervised equipment checkout. Maintained clean locker rooms, restocked supplies, and ensured high standards of customer service during high-volume shifts. Resolved guest complaints to sustain 100% customer satisfaction; promoted a culture of service excellence.
Benefits Sales Administrator at AFLAC
May 1, 2019 - May 1, 2019Supported sales representatives with scheduling client meetings and coordinating travel for presentations. Developed sales materials and conducted product consultations; educated clients on offerings and benefits. Analyzed business targets using problem-solving skills and maintained Ohio Life and Health Insurance License.
Education
High School Diploma at Groveport Madison High School
January 11, 2030 - May 1, 2011Interactive Media Career & Technical Certificate at Eastland Career Center
January 11, 2030 - May 1, 2011Accredited Certificate of Applied Studies of Digital Media at Central Ohio Technical School, Newark, Ohio
June 1, 2011 - May 1, 2013Academic Excellence Accredited Certificate, Interactive Media at Columbus State Community College
January 11, 2030 - May 1, 2015Coursework in Digital Media at Columbus State Community College
January 11, 2030 - November 25, 2025Qualifications
Ohio Life and Health Insurance License
January 11, 2030 - November 25, 2025Industry Experience
Retail, Travel & Hospitality, Professional Services, Media & Entertainment, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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