I am a seasoned Virtual Assistant with 4 years of experience in social media management and administrative tasks, delivering tailored support to my clients. With a unique blend of creativity, organization, and strategic thinking, I excel at crafting engaging content and fostering authentic connections within online communities. I thrive on creating dynamic online experiences that drive meaningful engagement and measurable growth. Currently, I am expanding my expertise in social media, focusing on impactful content creation and dynamic community management. Driven by a passion for digital interaction, I enjoy working closely with clients to boost their online presence and business productivity.

Mikhaela C. Arrienda

I am a seasoned Virtual Assistant with 4 years of experience in social media management and administrative tasks, delivering tailored support to my clients. With a unique blend of creativity, organization, and strategic thinking, I excel at crafting engaging content and fostering authentic connections within online communities. I thrive on creating dynamic online experiences that drive meaningful engagement and measurable growth. Currently, I am expanding my expertise in social media, focusing on impactful content creation and dynamic community management. Driven by a passion for digital interaction, I enjoy working closely with clients to boost their online presence and business productivity.

Available to hire

I am a seasoned Virtual Assistant with 4 years of experience in social media management and administrative tasks, delivering tailored support to my clients. With a unique blend of creativity, organization, and strategic thinking, I excel at crafting engaging content and fostering authentic connections within online communities. I thrive on creating dynamic online experiences that drive meaningful engagement and measurable growth.

Currently, I am expanding my expertise in social media, focusing on impactful content creation and dynamic community management. Driven by a passion for digital interaction, I enjoy working closely with clients to boost their online presence and business productivity.

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Language

English
Advanced

Work Experience

Administrative Assistant at Edith Marketing
July 31, 2018 - July 17, 2025
Sent and received correspondence, arranged meetings, appointments and executive travel, prepared and edited letters, memos, emails and reports, maintained and organized numerous office files, and constantly updated the company’s contact and mailing lists.
Customer Service at Telus International
October 31, 2022 - July 17, 2025
Handled customer inquiries and resolved issues in a timely and professional manner. Maintained a high level of customer satisfaction through effective communication and problem resolution. Identified opportunities for process improvement and escalated complex issues as needed. Collaborated with other departments to address customer needs and concerns.
Reputation Campaign Manager at G9 Outsourcing
December 31, 2022 - July 17, 2025
Improved client business productivity and helped them get more traffic on their sites. Wrote, edited, and published a variety of different content across social media platforms.
Virtual Assistant - SMM - GVA
January 1, 2021 - Present
Developed and implemented social media strategies to boost brand awareness and engagement. Created and scheduled content across platforms. Monitored and responded to social media mentions, comments, and messages promptly. Analyzed performance metrics and refined strategies for better results. Designed graphics for online campaigns, edited videos for promotional purposes, wrote compelling and SEO-friendly content, provided excellent customer service support, and assisted with administrative tasks to ensure smooth operations.

Education

Bachelor's Degree at University of Makati
January 1, 2006 - December 31, 2010

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Telecommunications