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I am a highly motivated and results-driven professional with extensive experience in commercial back office, logistics, document management, and customer support. I have strong problem-solving abilities, excellent communication skills, and the ability to work efficiently in remote and international environments. I am also tech-savvy and proficient in various IT tools, which enables me to optimize business processes and improve operational efficiency. I am seeking a remote position in customer support, digital operations, or administration within a global company where I can bring my organizational skills, attention to detail, and collaborative spirit to contribute effectively to the team and company goals.…I am a highly motivated and results-driven professional with extensive experience in commercial back office, logistics, document management, and customer support. I have strong problem-solving abilities, excellent communication skills, and the ability to work efficiently in remote and international environments. I am also tech-savvy and proficient in various IT tools, which enables me to optimize business processes and improve operational efficiency. I am seeking a remote position in customer support, digital operations, or administration within a global company where I can bring my organizational skills, attention to detail, and collaborative spirit to contribute effectively to the team and company goals.

Riccardo Parlato

Graphic Designer, Artworker, Illustrator, +2

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I am a highly motivated and results-driven professional with extensive experience in commercial back office, logistics, document management, and customer support. I have strong problem-solving abilities, excellent communication skills, and the ability to work efficiently in remote and international environments. I am also tech-savvy and proficient in various IT tools, which enables me to optimize business processes and improve operational efficiency. I am seeking a remote position in customer support, digital operations, or administration within a global company where I can bring my organizational skills, attention to detail, and collaborative spirit to contribute effectively to the team and company goals.…I am a highly motivated and results-driven professional with extensive experience in commercial back office, logistics, document management, and customer support. I have strong problem-solving abilities, excellent communication skills, and the ability to work efficiently in remote and international environments. I am also tech-savvy and proficient in various IT tools, which enables me to optimize business processes and improve operational efficiency. I am seeking a remote position in customer support, digital operations, or administration within a global company where I can bring my organizational skills, attention to detail, and collaborative spirit to contribute effectively to the team and company goals.

Available to hire

I am a highly motivated and results-driven professional with extensive experience in commercial back office, logistics, document management, and customer support. I have strong problem-solving abilities, excellent communication skills, and the ability to work efficiently in remote and international environments. I am also tech-savvy and proficient in various IT tools, which enables me to optimize business processes and improve operational efficiency.

I am seeking a remote position in customer support, digital operations, or administration within a global company where I can bring my organizational skills, attention to detail, and collaborative spirit to contribute effectively to the team and company goals.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Italian

Fluent

English

Advanced

Spanish; Castilian

Intermediate

Work Experience

Back Office Commercial & Deputy Warehouse Manager at Olivini Giuseppe Spa

January 27, 2025 - Present

Managed commercial back office activities assisting the sales team with order processing, shipment tracking, and customer relations. Supervised warehouse operations including coordinating loading/unloading processes and optimizing storage logistics. Handled transport documentation ensuring accuracy and compliance. Optimized warehouse workflows to improve order fulfillment times and minimize operational errors. Coordinated with suppliers and carriers to streamline delivery and reception processes.

Purchasing Manager at Italkol S.R.L.

January 10, 2024 - July 17, 2025

Strategically managed company purchases to optimize costs and procurement timing. Conducted negotiations with suppliers and performed market analysis to ensure maximum supply chain efficiency. Oversaw quality control of purchased materials with particular attention to production processes.

Commercial Back Office Employee (Maternity Replacement) at Ultralen Italia S.P.A.

July 10, 2023 - July 17, 2025

Processed and managed company data ensuring quality control and document compliance. Supported the commercial department by managing orders and customer relations. Optimized business procedures to reduce error margins and speed up operations.

E-Commerce & Customer Care Office Employee at Supermedia S.P.A.

December 9, 2022 - July 17, 2025

Managed online sales on eBay and Amazon Business to improve product visibility and conversion rates. Provided international customer assistance resolving issues quickly and effectively. Monitored sales performance through market analysis and optimization strategies.