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I'm Ranu Kundu, a Technical Writer and Content Strategist specializing in developer-focused documentation for AI/ML libraries, cloud computing, and semiconductor industries. With five years of experience in technical writing and five years of prior software engineering, I translate complex concepts into clear, actionable content for diverse audiences, leveraging research, editing, and stakeholder collaboration to create documentation that aligns with business priorities. In my recent roles at Intel and NetApp, I led information architecture, UX improvements, and API documentation initiatives, creating user personas, conducting competitive analyses, and driving onboarding improvements. I enjoy building usable docs, diagrams, and tutorials that accelerate adoption and reduce time-to-first-success for developers and engineers.…I'm Ranu Kundu, a Technical Writer and Content Strategist specializing in developer-focused documentation for AI/ML libraries, cloud computing, and semiconductor industries. With five years of experience in technical writing and five years of prior software engineering, I translate complex concepts into clear, actionable content for diverse audiences, leveraging research, editing, and stakeholder collaboration to create documentation that aligns with business priorities. In my recent roles at Intel and NetApp, I led information architecture, UX improvements, and API documentation initiatives, creating user personas, conducting competitive analyses, and driving onboarding improvements. I enjoy building usable docs, diagrams, and tutorials that accelerate adoption and reduce time-to-first-success for developers and engineers.

Ranu Kundu

Writer, Content Designer, Content Strategist, +7

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I'm Ranu Kundu, a Technical Writer and Content Strategist specializing in developer-focused documentation for AI/ML libraries, cloud computing, and semiconductor industries. With five years of experience in technical writing and five years of prior software engineering, I translate complex concepts into clear, actionable content for diverse audiences, leveraging research, editing, and stakeholder collaboration to create documentation that aligns with business priorities. In my recent roles at Intel and NetApp, I led information architecture, UX improvements, and API documentation initiatives, creating user personas, conducting competitive analyses, and driving onboarding improvements. I enjoy building usable docs, diagrams, and tutorials that accelerate adoption and reduce time-to-first-success for developers and engineers.…I'm Ranu Kundu, a Technical Writer and Content Strategist specializing in developer-focused documentation for AI/ML libraries, cloud computing, and semiconductor industries. With five years of experience in technical writing and five years of prior software engineering, I translate complex concepts into clear, actionable content for diverse audiences, leveraging research, editing, and stakeholder collaboration to create documentation that aligns with business priorities. In my recent roles at Intel and NetApp, I led information architecture, UX improvements, and API documentation initiatives, creating user personas, conducting competitive analyses, and driving onboarding improvements. I enjoy building usable docs, diagrams, and tutorials that accelerate adoption and reduce time-to-first-success for developers and engineers.

Available to hire

I’m Ranu Kundu, a Technical Writer and Content Strategist specializing in developer-focused documentation for AI/ML libraries, cloud computing, and semiconductor industries. With five years of experience in technical writing and five years of prior software engineering, I translate complex concepts into clear, actionable content for diverse audiences, leveraging research, editing, and stakeholder collaboration to create documentation that aligns with business priorities.

In my recent roles at Intel and NetApp, I led information architecture, UX improvements, and API documentation initiatives, creating user personas, conducting competitive analyses, and driving onboarding improvements. I enjoy building usable docs, diagrams, and tutorials that accelerate adoption and reduce time-to-first-success for developers and engineers.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Intermediate

Work Experience

Software Technical Writer at Intel Corporation

July 1, 2024 - Present

Led documentation strategy to improve onboarding experience for Intel oneAPI Deep Neural Network Library (oneDNN) through stakeholder interviews, journey mapping, customer journey analytics, usability study, and competitive analysis. Initiated a content audit and created developer journey map to identify content gaps and resolve inconsistencies enhancing user experience by 20%. Participated in content-focused usability testing and resolved 30% UX issues by proposing content solutions. Implemented a new architectural solution for oneDNN library documentation aligned with industry best practices. Provided editorial feedback on documentation PRs to enforce consistent tone and style. Improved quality of oneCCL Get Started Guide document by 15% through restructuring and rewriting. Experienced in core content modelling to understand business priorities and user journey modules.

Technical Writer and Program Manager at Bard na nGleann (Client – NetApp)

June 30, 2024 - July 17, 2025

Wrote and edited product documentation and REST API developer documentation; managed automation program for publishing autogenerated API reference content through NetApp docs platform. Collaborated with development teams to write task-oriented and user-friendly documentation. Edited and proofread documents from developers and SMEs. Tested code samples in API documentation using Postman with QA teams. Created project plans using JIRA and Confluence to meet deadlines. Analyzed end-user feedback to create strategic improvements. Collaborated with DevOps professionals to resolve automation code issues.

Course Managing Editor at Packt Publishing Pvt. Ltd

June 30, 2020 - July 17, 2025

Developed technical training learning path courses with step-by-step instructions, screencasts, and assessments for B2B and B2C clients. Published books in Data Science domain. Managed reviews of manuscripts, compiled feedback for authors, handled author queries, and reviewed page proofs. Coordinated large scale projects with authors and editors to meet time-to-market targets. Participated in designing technical course outlines with SMEs and reviewers. Tested code in technical books to ensure accuracy.

Content Writer at Stylus Solutions

May 31, 2019 - July 17, 2025

Wrote SEO-friendly product descriptions for electronic products targeted at B2B clients. Collaborated with research and merchant teams for keyword strategy and accurate communication of product information.

JAVA Programmer at Prelude Systems Inc.

July 31, 2015 - July 17, 2025

Developed web components for employee portals and retail sites using HTML, CSS, AngularJS, JavaScript, JQuery, AJAX, JSP, and Servlets. Applied Object Oriented Design and Development methodologies. Worked with Spring Framework to develop web applications.

JAVA Developer at Indian Institute of Science (IISc)

May 31, 2013 - July 17, 2025

Developed an end-to-end web-based application for designing Compliant Mechanisms using JAVA Applets, JFC/Swing, HTML, CSS. Interfaced with JBoss server. Authored and presented a related research article.

Software Technical Writer at Intel Corporation, Ireland

July 1, 2024 - September 1, 2025

Documented a scalable learning path for onDNN documentation, authored Get Started Guides and product guides, designed developer journey maps in Figma to visualize workflows and pain points, created workflow diagrams and infographics, collaborated with UX researchers on usability studies, and utilized AI-driven content modeling to align documentation with business priorities for oneDNN and oneCCL libraries.

Technical Writer and Program Manager at Bard na nGleann (Client – NetApp)

March 1, 2021 - June 1, 2024

Authored and maintained REST API developer documentation for NetApp BlueXP, clarified API authentication and authorization topics, structured 40+ cloud REST API workflows, standardized API docs, created internal style guide for editing OpenAPI files, managed CI/CD publication workflows, mentored junior staff, and validated code samples with QA teams.

Course Managing Editor at Packt Publishing Pvt. Ltd, India

May 1, 2019 - June 1, 2020

Developed learning path courses with step-by-step instructions and screencasts; published Data Science titles; solicited manuscript reviews and revisions; helped outline technical courses with SMEs and reviewers; tested code in GitHub repositories to ensure accuracy.

Content Writer at Stylus Solutions, India

April 1, 2019 - May 1, 2019

Wrote compelling SEO-friendly product descriptions for electronic products for B2B clients; collaborated on keyword strategy and communicated product information to merchant teams.

Java Programmer at Prelude Systems Inc., USA

November 1, 2014 - July 1, 2015

Developed single-page applications using AngularJS, JavaScript, and Spring; created user interfaces with JSP, Servlets, and HTML.

Java Developer at Indian Institute of Science (IISc), India

December 1, 2009 - May 1, 2013

Developed end-to-end web application for designing Compliant Mechanisms; built GUI using Java Applets and JFC/Swing; authored and presented research paper at NaCoMM 2011 conference.

Technical Writer | Program Manager at NetApp (Bard nan nGleann)

March 1, 2021 - June 30, 2024

Wrote and edited product documentation and REST API developer docs; established a structured approach for documenting BlueXP cloud REST API workflows, increasing developer satisfaction by 20%. Documented 30+ REST API workflows to boost engagement and API adoption. Edited, augmented, and proofread documents from developers and SMEs; tested code samples with Postman; managed automation to publish autogenerated API reference content. Created internal style guides for OpenAPI spec editing, reducing errors by 10%; collaborated with DevOps to resolve automation issues; authored installation, configuration, and troubleshooting docs for NetApp SAN host systems.