Ranu Kundu

Documented a scalable learning path for onDNN documentation, authored Get Started Guides and product guides, designed developer journey maps in Figma to visualize workflows and pain points, created workflow diagrams and infographics, collaborated with UX researchers on usability studies, and utilized AI-driven content modeling to align documentation with business priorities for oneDNN and oneCCL libraries.

Led documentation strategy to improve onboarding experience for Intel oneAPI Deep Neural Network Library (oneDNN) through stakeholder interviews, journey mapping, customer journey analytics, usability study, and competitive analysis. Initiated a content audit and created developer journey map to identify content gaps and resolve inconsistencies enhancing user experience by 20%. Participated in content-focused usability testing and resolved 30% UX issues by proposing content solutions. Implemented a new architectural solution for oneDNN library documentation aligned with industry best practices. Provided editorial feedback on documentation PRs to enforce consistent tone and style. Improved quality of oneCCL Get Started Guide document by 15% through restructuring and rewriting. Experienced in core content modelling to understand business priorities and user journey modules.

Wrote and edited product documentation and REST API developer documentation; managed automation program for publishing autogenerated API reference content through NetApp docs platform. Collaborated with development teams to write task-oriented and user-friendly documentation. Edited and proofread documents from developers and SMEs. Tested code samples in API documentation using Postman with QA teams. Created project plans using JIRA and Confluence to meet deadlines. Analyzed end-user feedback to create strategic improvements. Collaborated with DevOps professionals to resolve automation code issues.