I am a communications specialist and project manager with a strong background in writing, editing, and managing public policy projects focused on public health, private health insurance, immigration, and other issues. I've had the opportunity to work on award-winning projects and support start-ups that received top accolades like the National Magazine Award and the Gold World Wide Web Health Award. Throughout my career, I've developed and edited numerous materials including op-eds, press releases, educational curricula, and online content. I am passionate about translating complex policies into accessible formats and have extensive experience in content development, web management, and providing presentations at national conferences for the federal government.

Patricia Theiler

I am a communications specialist and project manager with a strong background in writing, editing, and managing public policy projects focused on public health, private health insurance, immigration, and other issues. I've had the opportunity to work on award-winning projects and support start-ups that received top accolades like the National Magazine Award and the Gold World Wide Web Health Award. Throughout my career, I've developed and edited numerous materials including op-eds, press releases, educational curricula, and online content. I am passionate about translating complex policies into accessible formats and have extensive experience in content development, web management, and providing presentations at national conferences for the federal government.

Available to hire

I am a communications specialist and project manager with a strong background in writing, editing, and managing public policy projects focused on public health, private health insurance, immigration, and other issues. I’ve had the opportunity to work on award-winning projects and support start-ups that received top accolades like the National Magazine Award and the Gold World Wide Web Health Award.

Throughout my career, I’ve developed and edited numerous materials including op-eds, press releases, educational curricula, and online content. I am passionate about translating complex policies into accessible formats and have extensive experience in content development, web management, and providing presentations at national conferences for the federal government.

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Language

English
Fluent
Spanish; Castilian
Intermediate

Work Experience

Policy Analyst at Office of Refugee Resettlement (ORR), Administration for Children and Families, U.S. Department of Health and Human Services
March 21, 2025 - July 17, 2025
Developed guidance and materials for unaccompanied children and refugee support programs. Compiled Annual Report to Congress and drafted an accessible online policy guide used in congressional hearings and litigation. Managed responses to Congressional inquiries, developed MOUs with federal partners, and ensured operational transparency and best practices.
Marketplace Enrollment Team Member and Contracting Officer’s Representative (COR) Level II at Center for Consumer Information & Insurance Oversight (CCIIO), Centers for Medicare and Medicaid Services (CMS), U.S. Department of Health and Human Services
December 31, 2014 - July 17, 2025
Supported the rollout of the Affordable Care Act's private health insurance marketplace. Managed multimillion-dollar modular internet portal (HIOS), served as technical lead for a module over approximately three years. Member of HHS Health Literacy Work Group to improve health communications and literacy across the department.
Program Manager at Howard University College of Medicine
December 31, 2010 - July 17, 2025
Managed successful SAMHSA grant submission and developed curriculum on Screening, Brief Intervention and Referral to Treatment (SBIRT) for medical residents. Coordinated program implementation and ensured matching of accreditation competencies. Supported research and grant writing including a successful $38 million NIH award submission.
Team Leader Materials Development at IQ Solutions, Inc.
December 31, 2008 - July 17, 2025
Led development, revision, and production of extensive health promotion materials, including 400-page manuals in English and Spanish for community health workers in diverse populations. Coordinated teams of writers, editors, and creative staff, ensuring usability, accessibility, and design standards were met.
Consultant Community Manager at The HealthCentral Network
May 31, 2007 - July 17, 2025
Managed online community engagement for multiple condition-specific websites, responding to community questions to boost condition awareness and resource utilization.
Web Producer at Revolution Health, Inc.
May 31, 2007 - July 17, 2025
Created content plans for Women’s Health and Caregiving channels, commissioned and edited freelance articles on caregiving topics.
Project Director, Senior Editor at Z-Tech Corporation
December 31, 2006 - July 17, 2025
Supervised research, writing, and editing for five online courses on substance abuse topics. Helped the federal agency (SAMHSA) win the Gold World Wide Web Health Award and expanded course certifications across multiple states.
Managing Editor at The American Forum
December 31, 2002 - July 17, 2025
Developed and edited approximately 100 media packages annually including op-eds, press releases, and public service announcements on state-level public health and budget issues.
Writer and Consultant at Bread for the World
December 31, 1999 - July 17, 2025
Coordinated messaging across departments on sustainable development, hunger policy, and advocacy. Developed campaign materials and compiled policy content for audiences from members to policy leaders.
Writer and Consultant at Bread for the World
December 31, 1993 - July 17, 2025
Worked on international development and foreign aid messaging and advocacy materials during earlier tenure.
Freelance Reporter at National Public Radio and China Business Review
December 31, 1996 - July 17, 2025
Helped establish NPR’s Beijing Bureau, filed news reports, and wrote a cover story on China’s movie industry.
Managing Editor at Common Cause
December 31, 1986 - July 17, 2025
First hired staff writer, associate editor, and managing editor for a National Magazine Award-winning investigative journal. Contributed investigative and feature articles on federal budget and campaign finance reform. Supervised magazine production including design and distribution to large audiences.
Policy Analyst at Office of Refugee Resettlement (ORR), Administration for Children and Families, U.S. Department of Health and Human Services
March 21, 2025 - July 17, 2025
Responsible for developing guidance and materials for programs supporting unaccompanied children and refugees. Compiled the Annual Report to Congress and drafted a widely referenced online policy guide for the unaccompanied children’s program. Handled responses to Congressional inquiries, developed MOUs with federal partners, and worked to ensure transparency and best practices across divisions.
Marketplace Enrollment Team Member at Center for Consumer Information & Insurance Oversight (CCIIO), Centers for Medicare and Medicaid Services (CMS), U.S. Department of Health and Human Services
December 31, 2014 - July 17, 2025
Part of the Marketplace Enrollment Team awarded the 2014 Secretary’s Award for Distinguished Service. Supported management of the Health Insurance Oversight System (HIOS) website portal and acted as technical lead for a module. Participated in the HHS Health Literacy Work Group to improve communication and health literacy across the department.
Program Manager at Howard University College of Medicine
December 31, 2010 - July 17, 2025
Supported the successful submission of a SAMHSA award and developed the Screening, Brief Intervention and Referral to Treatment (SBIRT) program curriculum for medical residents. Worked closely with committees to ensure the program met accreditation standards, and supported research and grant writing activities including a successful NIH award submission.
Team Leader Materials Development at IQ Solutions, Inc.
December 31, 2008 - July 17, 2025
Led a multi-million dollar contract overseeing development of online and print heart health materials for community health workers. Managed production of manuals, risk factor booklets, and other culturally targeted materials while coordinating staff and consultants to ensure design, layout, usability, and accessibility standards were met.
Consultant Community Manager at The HealthCentral Network
December 31, 2007 - July 17, 2025
Managed several online health communities, responding to member questions and raising awareness of condition-specific resources for diabetes, allergy, asthma, and acid reflux networks.
Web Producer at Revolution Health, Inc.
May 31, 2007 - July 17, 2025
Developed content plans for the Women’s Health and Caregiving channels and edited freelance caregiving articles.
Project Director, Senior Editor at Z-Tech Corporation
December 31, 2006 - July 17, 2025
Supervised research, writing, and editing for online courses on substance abuse for professionals and the public. Helped SAMHSA win the Gold World Wide Web Health Award and contributed to significant growth and certification credit approvals from multiple states.
Managing Editor at The American Forum
December 31, 2002 - July 17, 2025
Developed and edited about 100 media packages annually including op-eds, press releases, and PSAs on diverse state policy issues such as public health and budgeting.
Writer and Consultant at Bread for the World
December 31, 1999 - July 17, 2025
Created unified messaging on public policy for sustainable development and hunger issues. Supported campaign advocacy by writing slogans and materials for members and leaders. Compiled background content for publications aimed at a wide range of audiences.
Freelance Reporter at National Public Radio
December 31, 1996 - July 17, 2025
Helped establish the NPR Beijing Bureau and reported on major breaking news. Authored a cover story on the Chinese movie industry.
Managing Editor at Common Cause
December 31, 1986 - July 17, 2025
Served as lead editor for Common Cause Magazine, an award-winning investigative journal. Produced and supervised all magazine production elements and conducted radio interviews. Contributed investigative articles on government budgets and campaign finance.

Education

M.A. at The University of Michigan, Ann Arbor
January 1, 0000 - December 31, 0000
M.I.B.A. at The University of Michigan, Ann Arbor
January 1, 0000 - December 31, 0000
B.A. at Western Michigan University, Kalamazoo, MI
January 1, 0000 - December 31, 0000
M.A. at The University of Michigan
January 1, 0001 - December 31, 0001
B.A. at Western Michigan University
January 1, 0001 - December 31, 0001

Qualifications

Certified Contracting Officer’s Representative (COR) Level II
January 1, 0000 - December 31, 0000
Certified Contracting Officer’s Representative (COR) Level II
January 1, 2010 - December 31, 2014

Industry Experience

Government, Healthcare, Education, Non-Profit Organization, Professional Services