Available to hire
I am an experienced business owner and professional with a diverse background in public and private organizations. I take pride in managing a service-based business that covers areas such as educational consultation, tax preparation, and social media marketing. I enjoy leading teams, learning new systems quickly, and taking initiative to achieve my goals.
With extensive volunteering experience and a passion for supporting communities, I have contributed to local hospitals, schools, government agencies, and victim services. I also write freelance articles for Metroland Media and am always eager to take on new challenges in various fields.
Experience Level
Language
English
Fluent
Hindi
Fluent
Tamil
Fluent
Malayalam
Fluent
Work Experience
Home Tutor at Perfect Practice Tutoring Centre-Mississauga
January 1, 2008 - PresentSuccessfully operate and supervise a tutoring center for youth by preparing courses according to the Ontario curriculum. Led students using systematic plans of lessons, discussions, and audio-visual presentations to empower their critical thinking. Evaluated students' progress and discussed results with students and parents by administering various tests. Identified challenges for individual learning needs.
Mail Room Clerk at Canada Revenue Agency-Mississauga
December 31, 2008 - July 17, 2025Sorted mail according to destination; bundled, labeled, bagged, and routed sorted mail to proper delivery streams. Received, processed, and distributed outgoing mail and courier packages manually or electronically. Maintained address databases, addressed and stuffed envelopes. Weighed outgoing mail, calculated, and affixed proper postage. Operated and maintained mailing house equipment. Picked up orders, scanned, stuffed, and labeled envelopes.
Deputy Returning Officer at Federal Elections
December 31, 2008 - July 17, 2025Performed duties related to managing federal elections processes.
Business Owner at Rabi’s Group
January 1, 2019 - PresentSuccessfully manage and operate a service-based business for diverse fields with retail and wholesale opportunities. Efficiently manage a small team involved in educational consultation, tax preparation, property management, corporate events management, and social media marketing using outsourcing techniques. Conduct in-person & online cooking classes, career and translation services worldwide.
Accountant at Post Net
December 31, 2012 - July 21, 2025Consolidated accounts payable/receivable invoices from different branches into the main server which allowed for quick access and improved efficiency. Coordinated product requests with branch managers which ensured accurate delivery of company merchandise. Distributed invoices to appropriate branch managers and clients for further processing thereby delegating responsibility.
Mail Room Clerk at Canada Revenue Agency
December 31, 2008 - July 21, 2025Sorted mail according to destination; bundle, label, bag and route sorted mail to the proper delivery stream. Received, processed, and distributed outgoing mail and courier packages manually or electronically. Maintained address databases, operated and maintained mailing house equipment.
Customer Service Representative at Royal Bank Of Canada
December 31, 2008 - July 21, 2025Processed customer transactions including cash deposits, withdrawals, transfers, money orders, foreign exchange and credit cards resulting in great customer satisfaction. Answered customer queries, resolved problems and introduced various bank products which helped company promotions and maintained customer loyalty.
Customer Service Representative at The Bay
December 31, 2003 - July 21, 2025Advised and provided information to customers on specialized merchandise (use and care). Answered customer queries/concerns and assisted in finding right products for purchase. Assisted in merchandise visuals and displays.
Education
Bachelor of Science at University of Calicut-Calicut
January 1, 1987 - December 31, 1990Diploma in Business Accounting at Brian J. Fleming Catholic Adult Learning Centre-Mississauga
January 1, 2011 - December 31, 2012Diploma in Contact Centre Customer Service at Business Education College-Mississauga
January 1, 2010 - December 31, 2010Bachelor of Science at University of Calicut, Calicut, India
January 1, 1990 - December 31, 1990Qualifications
Advanced Digital and Professional Training
January 1, 2023 - December 31, 2023Tax Accountant Training
January 1, 2019 - December 31, 2019Accounting Co-operative Education Program
January 1, 2012 - December 31, 2012Contact Centre Customer Service
January 1, 2010 - December 31, 2010Industry Experience
Education, Government, Non-Profit Organization, Financial Services, Retail, Healthcare, Professional Services
Experience Level
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