I am a creative and results-driven Social Media Manager with experience building and scaling brand presence on Instagram, TikTok, Facebook, and other platforms. I enjoy turning data into engaging content, optimizing campaigns, and collaborating across teams to drive growth. I love crafting strategies that align with business goals and delivering measurable outcomes. Outside of work, I’m passionate about staying on top of digital marketing trends, experimenting with visuals and storytelling, and helping brands find their authentic voice online.

Iulia Malegaia

I am a creative and results-driven Social Media Manager with experience building and scaling brand presence on Instagram, TikTok, Facebook, and other platforms. I enjoy turning data into engaging content, optimizing campaigns, and collaborating across teams to drive growth. I love crafting strategies that align with business goals and delivering measurable outcomes. Outside of work, I’m passionate about staying on top of digital marketing trends, experimenting with visuals and storytelling, and helping brands find their authentic voice online.

Available to hire

I am a creative and results-driven Social Media Manager with experience building and scaling brand presence on Instagram, TikTok, Facebook, and other platforms. I enjoy turning data into engaging content, optimizing campaigns, and collaborating across teams to drive growth. I love crafting strategies that align with business goals and delivering measurable outcomes.

Outside of work, I’m passionate about staying on top of digital marketing trends, experimenting with visuals and storytelling, and helping brands find their authentic voice online.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Russian
Advanced
Romanian, Moldavian, Moldovan
Fluent
English
Advanced

Work Experience

Category Management Analyst at Glovo
November 1, 2024 - Present
As a Category Management Analyst at Glovoin Retail, I create and manage partner menus by adding new products, updating images, and revising descriptions. I also contribute to various projects and handle additional tasks to support overall business operations.
Social Media Specialist at Because Marketing (Freelance)
December 31, 2024 - July 17, 2025
Created and executed social media strategies for BIOAS and Sokolov on Instagram and TikTok. Developed content (posts, reels, stories) and grew engagement through targeted campaigns.
Customer Service Representative with Russian at Revolut
November 30, 2023 - July 17, 2025
Provided positive customer experiences and enhanced brand reputation through attentive, helpful service. Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction. Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
Customer Service Ambassador at TELUS
October 31, 2022 - July 17, 2025
Account Management, Customer Support, Client Service. Skills gained at workplace include problem solving, teamwork orientation, efficient communication, information processing, actively listening to customers to fully understand requests and address concerns. Customized customer experiences to build brand loyalty. Picked up additional tasks to aid team success.
Junior Contracts Coordinator at Oracle
April 30, 2022 - July 17, 2025
Involved in Adobe Photoshop, contract management, contract negotiation, and contract recruitment.
Makeup trainer- asistent at Glow Beauty School
January 31, 2021 - July 17, 2025
Provided excellent customer service and product knowledge at the makeup class, tailoring services to client needs. Assisted and helped the make-up artist, guided and instructed students in make-up lessons. Researched makeup trends through social networks such as YouTube, TikTok, and Instagram. Maintained cleanliness and health/safety standards of makeup tools.
Instructor Academia de Robotică at Societatea Code for the Future SRL
December 31, 2020 - July 17, 2025
Supported and taught Lego and Robotics workshops in collaborating schools and kindergartens. Responsibilities included building motorized Lego constructions. Also choreographed for a center for children from socially vulnerable families.
Category Management Analyst at Glovo
November 1, 2024 - Present
As a Category Management Analyst at Glovo in Retail, I create and manage partner menus by adding new products, updating images, and revising descriptions. I also contribute to various projects and handle additional tasks to support overall business operations.
Social Media Specialist (Freelance) at Because Marketing
December 31, 2024 - August 20, 2025
Created and executed social media strategies for BIO AS and Sokolov on Instagram and TikTok. Developed content including posts, reels, and stories, and increased engagement through targeted campaigns.
Customer Service Representative with Russian at Revolut
November 1, 2023 - August 20, 2025
Provided positive customer experiences and enhanced brand reputation through attentive, helpful service. Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction. Responded promptly to customer inquiries and processed order requests.
Customer Service Ambassador at TELUS
October 31, 2022 - August 20, 2025
Handled account management, customer support, and client service. Gained skills in problem-solving, teamwork, efficient communication, and digital skills.
Junior Contracts Coordinator at Oracle
April 30, 2022 - August 20, 2025
Managed contracts including contract negotiation and recruitment. Utilized Adobe Photoshop for related tasks.
Makeup Trainer Assistant at Glow Beauty School
January 31, 2021 - August 20, 2025
Provided excellent customer service and product knowledge in makeup classes. Assisted makeup artists, guided and instructed students, researched makeup trends, and maintained cleanliness and safety standards for makeup tools.
Instructor at Academia de Robotică, Societate a Code for the Future SRL
January 31, 2020 - August 20, 2025
Supported and taught Lego and Robotics workshops in collaboration with schools and kindergartens. Built motorized Lego constructions and worked concurrently as a choreographer for a center for children from socially vulnerable families.
Category Management Analyst at Glovo
January 1, 2024 - Present
Supported category management initiatives and analytics to optimize assortment and sales in Bucharest; contributed to various projects and ensured smooth operations.
Makeup Trainer Assistant at Glow Beauty School
January 1, 2021 - September 5, 2025
Assisted in makeup training sessions, delivered hands-on makeup lessons, and supported students in the classroom.
Instructor at Academia de Robotică (Societate pentru Viitor SRL)
August 1, 2020 - September 5, 2025
Taught robotics concepts and led hands-on workshops; built motorized Lego constructions and prepared educational sessions.
Customer Service Representative at Revolut
November 1, 2023 - September 5, 2025
Delivered customer support in Russian, resolved inquiries, and contributed to maintaining a positive brand reputation.
Customer Service Ambassador at TELUS
October 1, 2022 - September 5, 2025
Provided customer support and helped ensure high service quality in Bucharest.
Category Management Analyst at Glovo
November 1, 2024 - Present
Responsible for retail/category management activities in the local market, creating and managing menus by adding new products, updating images, and revising descriptions. Contributes to multiple projects and handles ad hoc tasks to support overall business operations and improve online presence.
Social Media Specialist at Because Marketing (Freelance)
December 31, 2024 - September 5, 2025
Create and execute social media strategies for BIOAS and Sokolov on Instagram and TikTok. Develop content (posts, reels, stories) and grow engagement through targeted campaigns; provide customer-facing support and brand-aligned content development.
Customer Service Representative (Russia market) at Revolut
November 1, 2023 - September 5, 2025
Provided positive customer experiences, handled inquiries, and resolved issues calmly and professionally for the Russia market. Maintained high satisfaction through attentive service and timely problem-solving.
Contracts Coordinator at Oracle
April 1, 2022 - September 5, 2025
Adobe Photoshop, Contract Management, Contract Negotiation, Contract Recruitment activities supporting project delivery and stakeholder alignment.
Makeup Trainer Assistant at Glow Beauty School
January 1, 2021 - September 5, 2025
Provided makeup education support, helped tailor services to student needs, and assisted instructors with class preparation and student guidance.
Instructor (Robotics) / Center Coordinator at Academia de Robotică, Societate a Coded for the Future SRL
December 31, 2020 - September 5, 2025
Supported robotics and Lego workshops, built motorized Lego constructions, and taught robotics concepts to children; collaborated with schools and kindergartens.
Choreographer at Center for Children (socially vulnerable families)
December 31, 2020 - September 5, 2025
Choreographed activities and performances, contributing to community engagement and youth development.
Category Management Analyst at Glovo
February 1, 2024 - Present
Create and manage partner menus by adding new products, updating images, and revising descriptions; support optimizing partner assortments and promotions.
Customer Service Ambassador at TELUS
October 1, 2022 - September 25, 2025
Account management, customer support, and client service. Developed problems solving and teamwork skills; provided efficient, digital-enabled service.
Customer Service Representative at Revolut
November 1, 2023 - September 25, 2025
Provided positive customer experiences, addressed inquiries, and resolved issues with attentive, professional service in multiple languages.
Makeup Trainer Assistant at Glow Beauty School
January 1, 2021 - September 25, 2025
Provided excellent customer service and product knowledge in makeup classes; assisted with tailoring services to clients’ needs and maintaining health and safety guidelines.
Robotics Instructor Assistant at Instructor Academy de Robotică, Societate a Cod e for the Future SRL
December 31, 2020 - September 25, 2025
Supported and taught LEGO and robotics workshops in collaboration with schools and kindergartens; helped students assemble motorized constructions.
Category Management Analyst at Glovo
November 1, 2024 - Present
Category Management Analyst at Glovo, Bucharest. Responsible for retail category management, creating and managing partner menus, adding new products, updating images, and revising descriptions. Collaborated on various projects and tasks to support overall business operations.
Social Media Specialist at Cause Marketing (Freelance)
December 31, 2024 - September 25, 2025
Created and executed social media strategies for BIOAS and SokoLov on Instagram and TikTok. Developed content (posts, reels, stories) and grew engagement through targeted campaigns. Contributed to projects and handled additional tasks to support overall business operations.
Makeup Trainer Assistant at Glow Beauty School
January 31, 2021 - September 25, 2025
Provided excellent customer service and product knowledge at makeup classes, tailoring services to the needs of the clients.
Instructor at Academy of Robotics, Societate a Cod for the Future SRL
December 31, 2020 - September 25, 2025
Supported and taught LEGO and Robotics workshops in collaboration with schools and kindergartens; built motorized LEGO constructions.
Customer Service Ambassador at TELUS
November 30, 2022 - September 25, 2025
Account Management, Customer Support, Client Service.
Customer Service Representative at Revolut
November 30, 2023 - September 25, 2025
Provided positive customer experiences and enhanced brand reputation through attentive service; handled inquiries in Russian.
Category Management Analyst at Glovo
January 1, 2024 - Present
Created and managed partner menus by adding new products, updating images, and revising descriptions. Contributed to various projects and supported overall business operations.
Social Media Specialist
December 1, 2024 - October 13, 2025
Created and executed social media strategies for Instagram and TikTok; developed content (posts, reels, stories) and grew engagement through targeted campaigns.
Customer Service Ambassador at TELUS
November 1, 2022 - October 13, 2025
Account Management, Customer Support, Client Service.
Customer Service Representative at Revolut
November 1, 2023 - October 13, 2025
Provided positive customer experiences and enhanced brand reputation through attentive, helpful service. Handled complaints calmly and professionally, providing appropriate solutions and promptly responding to customer inquiries and processing orders.
Makeup Trainer - Assistant at Glow Beauty School
January 1, 2021 - October 13, 2025
Provided excellent customer service and product knowledge; assisted in makeup lessons; trained students; adhered to health and safety guidelines.
Robotics Instructor at Academia de Robotică, Societate a Code for the Future SRL
January 1, 2020 - October 13, 2025
Supported and taught LEGO and robotics workshops in collaboration with schools and kindergartens. Built motorized LEGO constructions.
Category Management Analyst at Glovo
November 1, 2024 - Present
As a Category Management Analyst at Glovo (Bucharest, Romania), I create and manage partner menus by adding new products, updating images, and revising descriptions. I also contribute to various projects and handle additional tasks to support overall business operations.
Social Media Specialist at Because Marketing (Freelance)
December 31, 2024 - October 13, 2025
Developed and executed social media strategies, created content (posts, reels, stories), and grew engagement for client brands on Instagram and TikTok.
Makeup Trainer Assistant at Glow Beauty School
January 31, 2021 - October 13, 2025
Provided makeup class support, assisted and instructed students, shared product knowledge, and demonstrated makeup techniques; researched trends and new products; leveraged social networks for learning and promotion; maintained clean, safe, and organized makeup tools and workspace.
Instructor at Academia de Robotică, Societate Code for the Future SRL
December 31, 2020 - October 13, 2025
Supported and taught LEGO and robotics workshops in collaboration with schools and kindergartens; built motorized LEGO constructions as part of program delivery.
Junior Contracts Coordinator at Oracle
April 30, 2022 - October 13, 2025
Contract management, contract negotiation, and contract recruitment; supported project work and vendor coordination.
Customer Service Ambassador at TELUS
October 31, 2022 - October 13, 2025
Provided customer service and support, handling inquiries and issues professionally to maintain positive brand perception.
Customer Service Representative at Revolut
November 30, 2023 - October 13, 2025
Provided positive customer experiences, resolved issues, and maintained customer satisfaction through attentive service.
Social Media Manager at Roxy Flowers
July 1, 2025 - Present
Manage the brand's social media accounts (website, TikTok, Instagram, LinkedIn, YouTube, X, Pinterest, Facebook); oversee creative processes and content management (filming, editing, posting); implement marketing strategies to boost customer engagement; optimize SEO; plan and run Google and Meta Ads campaigns.
Makeup Artist (Freelance) at Freelance / Self-Employed
February 1, 2022 - December 31, 2023
Provided makeup services to clients and showcased work on personal social media accounts to attract new clients.
Makeup Artist at Beauty Official SRL
June 1, 2020 - January 31, 2021
Applied makeup for clients; eyelash and brow lamination; sanitized makeup applicators and tools.
Makeup Trainer & Makeup Assistant at Glow Beauty School
June 1, 2020 - January 31, 2021
Guided and trained students in makeup applications; assisted head makeup artist; maintained clean and organized makeup tools; supported classes and demonstrations; researched makeup trends and techniques.
Makeup Artist at Beauty Official SRL
June 1, 2021 - April 6, 2022
Makeup artist responsibilities including standard makeup application, tool sanitation, and client service.
Makeup Artist at Freelance
January 1, 2022 - December 1, 2023
Provide makeup services for clients; promoted work via personal social media accounts.
Global Category Management Analyst at Google
November 1, 2023 - June 1, 2025
Create and analyze category data; develop and manage content for online marketing; support ad campaigns; coordinate with cross-functional teams to optimize performance.
Customer Service Representative at Revolut
November 1, 2022 - November 1, 2023
Provide customer support; handle inquiries; contribute to customer satisfaction and brand reputation through proactive service.
Social Media Marketing Specialist (Freelance) at Freelance - Social Media
January 1, 2023 - December 1, 2024
Create and implement social media strategies for BIOAS, SokoLov, and Neo Stil Events; develop and manage content for Instagram and TikTok; drive engagement and growth.

Education

Licență at Universitatea de Stat din Republica Moldova (USM)
September 1, 2016 - July 31, 2019
Bacalaureat at Liceul Teoretic Waldorf din Chișinău
September 1, 2007 - June 30, 2016
Licență at Universitatea de Stat din Republica Moldova (USM)
September 1, 2016 - July 1, 2019
Bacalaureat at Liceul Teoretic Waldorf din Chișinău
September 1, 2007 - June 1, 2016
Licență at Universitatea de Stat din Republica Moldova (USM)
September 1, 2016 - July 1, 2019
Baccalaureat at Liceul Teoretic Waldorf, Chișinău
September 1, 2007 - June 1, 2016
Category Management Analyst at State University of Moldova (USM)
September 1, 2016 - July 1, 2019
Baccalaureate at Liceul Teoretic Waldorf, Chișinău
September 1, 2007 - June 1, 2016
Baccalaureate (Theoretical Waldorf) at Chișinău Waldorf High School
September 1, 2007 - June 1, 2016
High School Diploma at Liceul Teoretic Waldorf, Chișinău
September 1, 2007 - June 30, 2016
Bachelor at Universitatea de Stat din Moldova (USM)
September 1, 2016 - July 31, 2019
Baccalaureate (9) at Liceul Teoretic Waldorf din Chișinău
September 1, 2007 - June 1, 2016
Licență at Universitatea de Stat din Moldova (USM)
September 1, 2016 - July 1, 2019
Bachelor's Degree at State University of Moldova (USM)
September 1, 2016 - July 1, 2019
Baccalaureate at Liceul Teoretic Waldorf, Chișinău
September 1, 2007 - June 1, 2016
Licenţă în Jurnalism și Ştiinţe ale Comunicării at Universitatea de Stat din Moldova (USM)
September 1, 2016 - July 1, 2019
Bacalaureat at Liceul Teoretic Waldorf, Chișinău
September 1, 2004 - June 1, 2016
Licenţă în Jurnalism și Știința comunicării at Universitatea de Stat din Moldova (USM)
September 1, 2016 - July 1, 2019
Baccalaureate at Liceul Teoretic Waldorf, Chișinău
September 1, 2004 - June 1, 2016
Bachelor's degree in Journalism and Communications at Universitatea de Stat din Moldova (USM)
September 1, 2016 - July 1, 2019
High School Diploma at Liceul Teoretic Waldorf, Chișinău
September 1, 2004 - June 1, 2016

Qualifications

Licență
September 1, 2016 - July 1, 2019
Licență
September 1, 2016 - July 1, 2019
Baccalaureat (Liceul Waldorf)
September 1, 2007 - June 1, 2016
Adobe Photoshop
January 11, 2030 - September 5, 2025
Adobe Illustrator
January 11, 2030 - September 5, 2025
Adobe After Effects
January 11, 2030 - September 5, 2025
Adobe Premiere Pro
January 11, 2030 - September 5, 2025
Final Cut Pro X
January 11, 2030 - September 5, 2025
Bacalaureat
September 1, 2004 - June 1, 2016
Licenţă în Jurnalism și Ştiinţe ale Comunicării
September 1, 2016 - July 1, 2019
Adobe Photoshop Expert
January 11, 2030 - January 20, 2026
Google Ads Expert
January 11, 2030 - January 20, 2026
Facebook Ads Expert
January 11, 2030 - January 20, 2026
Google Docs Expert
January 11, 2030 - January 20, 2026
Canva Expert
January 11, 2030 - January 20, 2026
Figma Expert
January 11, 2030 - January 20, 2026
CapCut Expert
January 11, 2030 - January 20, 2026
Adobe Illustrator Expert
January 11, 2030 - January 20, 2026
Adobe Premiere Pro Expert
January 11, 2030 - January 20, 2026
Adobe After Effects Expert
January 11, 2030 - January 20, 2026
DaVinci Resolve
January 11, 2030 - January 20, 2026
HubSpot
January 11, 2030 - January 20, 2026
SEO
January 11, 2030 - January 20, 2026

Industry Experience

Retail, Media & Entertainment, Professional Services, Education, Financial Services, Consumer Goods, Software & Internet, Telecommunications