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I am an ambitious and curious IT student, eager to expand my skill set across various IT domains. As a dedicated team player, I’m always ready to assist and support my colleagues, and I adapt quickly to new environments, standards, and procedures. In my spare time, I explore emerging trends in IT and graphic design —an area I previously studied. I enjoy watching films, learning about different cultures, and expressing creativity through drawing. I'm also passionate about languages and global customs, and after completing my Master's degree, I plan to travel more and explore the world firsthand.…I am an ambitious and curious IT student, eager to expand my skill set across various IT domains. As a dedicated team player, I’m always ready to assist and support my colleagues, and I adapt quickly to new environments, standards, and procedures. In my spare time, I explore emerging trends in IT and graphic design —an area I previously studied. I enjoy watching films, learning about different cultures, and expressing creativity through drawing. I'm also passionate about languages and global customs, and after completing my Master's degree, I plan to travel more and explore the world firsthand.

Łukasz Falisz

Web Developer, Full Stack Developer, Front-End Developer, +4

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I am an ambitious and curious IT student, eager to expand my skill set across various IT domains. As a dedicated team player, I’m always ready to assist and support my colleagues, and I adapt quickly to new environments, standards, and procedures. In my spare time, I explore emerging trends in IT and graphic design —an area I previously studied. I enjoy watching films, learning about different cultures, and expressing creativity through drawing. I'm also passionate about languages and global customs, and after completing my Master's degree, I plan to travel more and explore the world firsthand.…I am an ambitious and curious IT student, eager to expand my skill set across various IT domains. As a dedicated team player, I’m always ready to assist and support my colleagues, and I adapt quickly to new environments, standards, and procedures. In my spare time, I explore emerging trends in IT and graphic design —an area I previously studied. I enjoy watching films, learning about different cultures, and expressing creativity through drawing. I'm also passionate about languages and global customs, and after completing my Master's degree, I plan to travel more and explore the world firsthand.

Available to hire

I am an ambitious and curious IT student, eager to expand my skill set across various IT domains. As a dedicated team player, I’m always ready to assist and support my colleagues, and I adapt quickly to new environments, standards, and procedures.

In my spare time, I explore emerging trends in IT and graphic design —an area I previously studied. I enjoy watching films, learning about different cultures, and expressing creativity through drawing. I’m also passionate about languages and global customs, and after completing my Master’s degree, I plan to travel more and explore the world firsthand.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Polish

Fluent

English

Advanced

German

Beginner

Spanish; Castilian

Beginner

Work Experience

Cinema Staff / Team Leader / Trainings Coordinator at Multikino S.A.

March 1, 2024 - March 1, 2024

Delivered high-quality customer service in line with company standards; Resolved customer issues and managed inquiries efficiently; Organized and coordinated individual and team workflows; Supervised staff, delegated tasks, and ensured smooth team operations; Supported HR: recruitment, onboarding, and training of new employees; Created internal presentations, memos, and infographics for staff comms.

Support Engineer – Cloud Infra and Management at LTI Mindtree Ltd.

March 1, 2024 - November 16, 2025

Providing technical support within Microsoft Customer Support Service: ticket handling, customer communication (email, phone, Teams) and issue resolution; Maintaining product and case documentation, ensuring quality assurance, and mentoring new support agents; Specialized in Microsoft Azure cloud technologies, particularly IaaS services such as VMs, VMSS, VNets, Network Appliances, PowerShell scripting, Storage Accounts, and Azure platform in general; Focused on supporting Linux-based VMs (various distributions) in terms of performance, configuration and connectivity; Completed training at Codecool Academy: Azure Cloud Technologies with emphasis on VM and networking fundamentals.

Cinema Staff / Team Leader / Trainings Coordinator / HR at Multikino S.A.

March 1, 2024 - October 8, 2025

Complex customer service based on established standards; handling customer issues and inquiries; organization and planning of individual and team work; managing and supervising work in a team of employees, task delegation; HR assistance, employee recruitment, onboarding and training new staff; preparing presentations, memos and infographics for employees.

Support Engineer – Cloud Infra and Management at LTI Mindtree Ltd.

March 1, 2024 - Present

Microsoft Customer Support Service - technical assistance, ticket queue handling, customer contact (chat, email, phone, Teams), issue resolution; product knowledge and documentation, customer education, quality assurance, helping new support agents with their cases; expertise in Microsoft Azure cloud technologies, including IaaS services such as VMs, VMSS, VNets, Network Appliances, PowerShell, Storage Accounts, and Azure platform in general; specialization in supporting VMs running various Linux distros – performance, configuration and connectivity-wise.

Intern at WEBimpuls Sp. z o. o.

May 1, 2019 - November 16, 2025

Designed mock-ups and web graphics according to UI/UX standards; Participated in design projects with a focus on visual consistency and usability; Applied SCRUM and Kanban methodologies for task organization and project s.

Practice in web graphic design at WEBimpuls Sp. z o. o.

May 1, 2019 - Present

Preparation of mock-ups and graphics for web use; web design using professional graphic tools and design standards; organization and management of tasks with SCRUM and KANBAN.