Hi, I'm Ruth Wanjiru Gachii, a results-driven Virtual Assistant with over three years of experience providing administrative support, digital marketing, and customer service solutions to various industries. I specialize in executive support, healthcare data management, and social media marketing. I'm TEFL-certified which enhances my communication skills and cross-cultural interactions. I have a proven track record of supporting international business operations, managing complex travel coordination, and streamlining business processes. I enjoy helping businesses grow by optimizing workflows and enhancing their online presence with strategic marketing campaigns.

Ruth Wanjiru Gachii

Hi, I'm Ruth Wanjiru Gachii, a results-driven Virtual Assistant with over three years of experience providing administrative support, digital marketing, and customer service solutions to various industries. I specialize in executive support, healthcare data management, and social media marketing. I'm TEFL-certified which enhances my communication skills and cross-cultural interactions. I have a proven track record of supporting international business operations, managing complex travel coordination, and streamlining business processes. I enjoy helping businesses grow by optimizing workflows and enhancing their online presence with strategic marketing campaigns.

Available to hire

Hi, I’m Ruth Wanjiru Gachii, a results-driven Virtual Assistant with over three years of experience providing administrative support, digital marketing, and customer service solutions to various industries. I specialize in executive support, healthcare data management, and social media marketing. I’m TEFL-certified which enhances my communication skills and cross-cultural interactions.

I have a proven track record of supporting international business operations, managing complex travel coordination, and streamlining business processes. I enjoy helping businesses grow by optimizing workflows and enhancing their online presence with strategic marketing campaigns.

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Language

English
Fluent
Swahili
Fluent
Spanish; Castilian
Beginner
Chinese
Beginner

Work Experience

Senior Virtual Assistant at East Mark Solutions
May 31, 2025 - July 18, 2025
Provided comprehensive administrative support to Peterson & Associates consulting firm managing 5 senior executives. Coordinated travel arrangements for Global Consulting Group executives across 15 countries. Managed social media campaigns for Fit Life Wellness Studio increasing membership by 156 new clients. Supervised customer service operations for Bella Boutique Online Store reducing cart abandonment rate significantly. Handled data management for Premier Property Investments real estate portfolio of 2,400+ properties.
Executive Virtual Assistant at Hillford Business Services
July 31, 2024 - July 18, 2025
Managed executive calendars and email systems for Innovate Tech Solutions CEO and senior management team. Coordinated 47 international business trips for consulting firm executives with substantial cost savings. Streamlined meeting preparation processes for Regional Marketing Association annual conference. Supervised quarterly board meetings and corporate events for multiple client organizations.
Digital Marketing Specialist at Zanari Home Ltd
February 28, 2023 - July 18, 2025
Managed social media accounts for Fit Life Wellness Studio and Bella Boutique. Grew Fit Life Wellness Instagram from 847 to 4,200 followers, generating significant monthly revenue increases. Launched digital marketing campaigns for local artisan jewelry designer establishing complete online presence.
Customer Support & Data Analyst at Bridgewave Consulting
August 31, 2022 - July 18, 2025
Provided technical customer support for Cloud Flow Software resolving majority of inquiries without escalation. Managed customer service operations for Bella Boutique improving satisfaction scores from poor to excellent. Digitized 8,247 patient records for Wellness Medical Center maintaining perfect accuracy standards. Maintained real estate database for Premier Property Investments identifying significant missed opportunities.

Education

Bachelor of Arts at Kenyatta University, Kenya
January 1, 2019 - December 31, 2023

Qualifications

TEFL (Teaching English as a Foreign Language) Certificate
January 1, 2025 - December 31, 2025
Google Analytics Certification
January 11, 2030 - July 18, 2025
Hootsuite Certification
January 11, 2030 - July 18, 2025
Mailchimp Certification
January 11, 2030 - July 18, 2025

Industry Experience

Professional Services, Healthcare, Real Estate & Construction, Retail, Software & Internet, Travel & Hospitality

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